🔹 Job Title: Senior Customer & eCommerce Marketing Manager (12 month project role to cover Maternity leave)
🔹 Company: Unilever
🔹 Location: Kingston Head Office, United Kingdom
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: May 19, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a strategic thinker with experience in 'Go to Market' roles, a strong understanding of the eCommerce channel, and the ability to build relationships with customers and stakeholders.
✅ Lead the development and execution of the Customer Marketing Plan across UK & Ireland, working collaboratively with the wider Marketing team, CD, and Category Management teams to build marketing plans that deliver against both UFS business objectives and our Customers’ Strategies.
✅ Design a marketing program that facilitates landing ATL brand messages and delivers the right level of customized/bespoke activity to unlock greater support.
✅ Own the Customer Marketing plan for NPDs and work collaboratively with wider business stakeholders to deliver best-in-class execution.
✅ Build new relationships and foster existing contacts with Route to Market (wholesale) partners that enable the successful delivery of the strategy.
✅ Lead performance culture within the team to ensure activities are delivering against objectives, generating a clear ROI, and that learnings are built into future activity.
✅ Be the voice of customer marketing within the annual planning cycle.
✅ Ownership of the eCommerce strategy internally and externally, collaborating with CD and Category Management to position UFS as thought leaders on ecommerce within the industry.
✅ Ownership of eCommerce capability, building agenda across the wider business and ensuring that we are tracking the right measures on performance. Work with CD and wider marketing team to take performance actions where required.
✅ Lead on digital media partnerships with customers, driving for increased capability and data sharing agreements.
✅ Lead eCommerce content creation process and measurement through Data Impact.
✅ Support team member on 7OA and PSOL tracking and improvement as well as UFS Direct to Wholesale eCommerce platform ‘Magenta’.
✅ Lead strategy development of Ireland Loyalty programme.
ASSUMPTION: This role requires strong project management skills, the ability to work cross-functionally, and a deep understanding of the eCommerce landscape.
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 5-10 years of experience in 'Go to Market' roles, with a strong understanding of the eCommerce channel and experience in managing and leading a team.
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with experience in the B2B or Foodservice industry and a background in Shopper/Trade/Customer marketing will have a distinct advantage.
Salary Range: £60,000 - £75,000 per annum (Estimated, based on industry standards for a Senior Marketing Manager role in the UK)
Benefits:
Working Hours: Full-time, Monday to Friday, with some flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Marketing Manager role in the UK. The actual salary may vary depending on the candidate's experience and qualifications.
Industry: Unilever operates in the Consumer Goods industry, with a portfolio ranging from nutritionally balanced foods to everyday household care products. The company is a global leader in the FMCG sector, with a strong focus on sustainability and purpose-led business.
Company Size: Unilever is a large multinational corporation with over 149,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse teams and markets.
Founded: Unilever was founded in 1929 through the merger of the Dutch margarine producer Margarine Unie and the British soapmaker Lever Brothers. The company has a rich history and a strong global presence.
Company Description:
Company Specialties:
Company Website: http://www.unilever.com
ASSUMPTION: Unilever's large size and global presence offer opportunities for career growth and exposure to diverse teams and markets. The company's purpose-driven approach and commitment to sustainability make it an attractive employer for socially conscious candidates.
Career Level: This role is at the senior management level, reporting directly to the Marketing Director.
Reporting Structure: The role leads a team of 4 marketing professionals and collaborates with the wider Marketing team, CD, and Category Management teams.
Work Arrangement: The role is based on-site at the Kingston Head Office, with some flexibility for remote work.
Growth Opportunities:
ASSUMPTION: This role is a 12-month project role to cover Maternity leave, offering a unique opportunity to gain experience in a senior marketing role within a global organization.
Office Type: The Kingston Head Office is a modern, collaborative workspace with on-site amenities.
Office Location(s): Kingston Head Office, United Kingdom
Geographic Context:
Work Schedule: Full-time, Monday to Friday, with some flexibility for remote work
ASSUMPTION: The Kingston Head Office offers a modern, collaborative work environment with easy access to public transportation and nearby amenities.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Marketing, eCommerce Strategy, Team Leadership, Cross-Functional Collaboration, Performance Measurement, Digital Media Partnerships, Relationship Building, Market Analysis, Talent Development, Data Analysis, Brand Management, Customer Insights, Project Management, Strategic Thinking, Content Creation, ROI Analysis
ASSUMPTION: Unilever's application process is designed to assess candidates' strategic thinking, leadership skills, and customer-centric mindset, with a focus on finding the best fit for the organization's culture and values.
ASSUMPTION: The required tools and technologies for this role may vary depending on the specific needs of the project and the team's existing skillset.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Unilever's culture is driven by its purpose and values, with a focus on collaboration, agility, and responsibility. Candidates should be prepared to demonstrate their alignment with these values and their ability to thrive in a dynamic, global organization.
ASSUMPTION: The potential challenges associated with this role are outweighed by the unique opportunity it offers to gain experience in a senior marketing role within a global organization.
ASSUMPTION: This role offers a unique opportunity to gain experience in both customer marketing and eCommerce strategy, providing a strong foundation for career growth and development.
ASSUMPTION: These sample projects illustrate the strategic and cross-functional nature of the role, requiring strong project management skills and the ability to work effectively with stakeholders.
ASSUMPTION: These key questions are designed to provide insight into the role's dynamics, priorities, and growth opportunities, as well as Unilever's approach to employee development and support.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.