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Senior Customer Lifecycle Marketing Manager

Jobgether
Full-time
Remote
Worldwide

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Customer Lifecycle Marketing Manager

πŸ”Ή Company: Jobgether

πŸ”Ή Location: United States (Remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: August 7, 2025

πŸ”Ή Experience Level: 8+ years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Strategic planning and execution of customer lifecycle marketing campaigns
  • Cross-functional collaboration with Product, Data, Creative, Sales teams
  • Data-driven decision making and continuous optimization
  • Proven expertise in CRM platforms and marketing automation
  • Background in SaaS and/or e-commerce marketing

ASSUMPTION: This role requires a high level of strategic thinking, analytical skills, and cross-functional collaboration. The ideal candidate will have a strong background in lifecycle marketing and a proven track record of driving revenue growth.

πŸ“‹ Key Responsibilities

βœ… Lead end-to-end customer lifecycle mapping and optimization

βœ… Design and launch campaigns across multiple channels (email, SMS, in-app, etc.)

βœ… Develop segmentation strategies leveraging behavioral, demographic, and transactional data

βœ… Define, track, and report on key lifecycle metrics

βœ… Continuously test and optimize lifecycle initiatives using A/B testing and performance analysis

βœ… Collaborate with cross-functional teams to create a cohesive, automated customer journey

βœ… Stay current with industry trends and emerging marketing technologies

ASSUMPTION: This role requires a strong understanding of the customer journey and a data-driven approach to marketing. The ideal candidate will be comfortable working with data and analytics tools to optimize campaigns and drive results.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 8+ years of experience in lifecycle marketing, CRM, or related fields

Required Skills:

  • Proven hands-on expertise with CRM platforms (Braze, Iterable, HubSpot, Salesforce Marketing Cloud)
  • Strong analytical skills and ability to translate data into actionable marketing strategies
  • Excellent problem-solving, communication, and collaboration skills
  • Self-motivated, results-driven, and proactive in achieving goals
  • Experience summarizing and presenting marketing insights to cross-functional stakeholders

Preferred Skills:

  • Background in SaaS and/or e-commerce marketing
  • Experience with marketing automation, CRM systems, and analytics tools like Google Analytics or Amplitude

ASSUMPTION: While a background in SaaS and/or e-commerce marketing is preferred, candidates from other industries with transferable skills are encouraged to apply.

πŸ’° Compensation & Benefits

Salary Range: $120,000 to $145,000 per year (based on experience and performance)

Benefits:

  • Paid holidays and floating holidays
  • Comprehensive medical, dental, vision, FSA/HSA, life insurance, and pet insurance plans
  • 401(k) plan with employer match
  • Up to 2 paid days off annually to volunteer with 501(c) organizations
  • Paid parental leave

Working Hours: Full-time (40 hours/week) with remote work flexibility

ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior marketing role with 8+ years of experience. Final compensation will be determined based on the candidate's qualifications and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

Company Size: Jobgether is a small company with 11-50 employees, which may offer a more agile and entrepreneurial work environment.

Founded: Jobgether was founded in 2020 and has since grown to partner with companies worldwide.

Company Description:

  • Jobgether uses AI to screen job applications, focusing on skills, experience, and achievements rather than keywords
  • The platform aims to connect top talent with the right opportunities efficiently and fairly, reducing bias in the hiring process
  • Jobgether partners with companies to provide a shortlist of the top 3-5 candidates for each role

Company Specialties:

  • AI-driven job matching
  • Talent acquisition and hiring solutions
  • Skills-based recruitment

Company Website: jobgether.com

ASSUMPTION: Jobgether's focus on AI-driven job matching and skills-based recruitment may result in a more streamlined and efficient hiring process for applicants.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position, requiring a high level of experience and expertise in lifecycle marketing.

Reporting Structure: The Senior Customer Lifecycle Marketing Manager will report directly to the Head of Marketing or a similar role.

Work Arrangement: This role offers remote work flexibility, allowing for a better work-life balance and the ability to work from anywhere in the United States.

Growth Opportunities:

  • Potential to lead and mentor junior marketing team members
  • Opportunity to expand the role's scope and impact as the company grows
  • Possibility to transition into a more senior leadership role within the marketing department

ASSUMPTION: As a small company, Jobgether may offer more opportunities for growth and career advancement as the company expands and the marketing team grows.

🌍 Location & Work Environment

Office Type: Remote (no physical office)

Office Location(s): N/A (remote work only)

Geographic Context:

  • The United States offers a diverse range of work environments, from bustling cities to quiet suburbs
  • Remote work allows for a more flexible work-life balance and the ability to work from anywhere in the country
  • Applicants should consider their personal preferences and needs when deciding if a remote work environment is suitable for them

Work Schedule: Full-time (40 hours/week) with flexible hours and the ability to work remotely

ASSUMPTION: Applicants should be comfortable working independently and managing their time effectively in a remote work environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial AI-driven screening of resume and LinkedIn profile
  • Top 3-5 candidates shortlisted and introduced to the hiring company
  • Hiring company conducts interviews and makes the final hiring decision

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Analytical skills and data-driven decision making
  • Cross-functional collaboration and communication skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight your lifecycle marketing experience and skills
  • Include specific examples of your achievements in customer lifecycle optimization and revenue growth
  • Demonstrate your understanding of the company's AI-driven approach to hiring and marketing

ATS Keywords: Lifecycle Marketing, CRM, Data Analysis, Campaign Design, Segmentation Strategies, Marketing Automation, A/B Testing, Collaboration, Problem Solving, Communication, Creativity, Customer Engagement, Churn Reduction, Revenue Growth, Freemium-to-Paid Conversions, Upsell Campaigns

ASSUMPTION: Applicants should focus on demonstrating their skills and experience in lifecycle marketing and their ability to work effectively in a remote work environment.

πŸ› οΈ Tools & Technologies

  • CRM platforms: Braze, Iterable, HubSpot, Salesforce Marketing Cloud
  • Marketing automation tools
  • Analytics tools: Google Analytics, Amplitude
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: Applicants should have experience with CRM platforms and marketing automation tools, as well as a willingness to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation: Embracing change and continuous improvement
  • Integrity: Acting with honesty and transparency
  • Collaboration: Working together to achieve common goals
  • Customer-centricity: Focusing on the needs and preferences of customers

Work Style:

  • Data-driven: Making decisions based on data and analytics
  • Agile: Adapting to change and responding quickly to new information
  • Collaborative: Working effectively with cross-functional teams
  • Results-oriented: Focusing on achieving measurable outcomes

Self-Assessment Questions:

  • Do you have a strong background in lifecycle marketing and a proven track record of driving revenue growth?
  • Are you comfortable working in a remote work environment and managing your time effectively?
  • Do you have strong analytical skills and the ability to translate data into actionable marketing strategies?
  • Are you a strong communicator and collaborator, able to work effectively with cross-functional teams?

ASSUMPTION: Applicants should assess their fit with the company's values and work style, as well as their ability to thrive in a remote work environment.

⚠️ Potential Challenges

  • Managing a remote team and ensuring effective communication and collaboration
  • Adapting to a fast-paced, innovative environment and embracing change
  • Working with data and analytics tools to optimize campaigns and drive results
  • Balancing the need for data-driven decision making with the need for creativity and innovation

ASSUMPTION: Applicants should be prepared to face these challenges and have a plan for overcoming them in the role.

πŸ“ˆ Similar Roles Comparison

  • Compared to other senior marketing roles, this position places a greater emphasis on data-driven decision making and continuous optimization
  • Unlike some marketing roles, this position requires a strong background in lifecycle marketing and CRM platforms
  • This role offers the opportunity to lead and optimize the entire customer journey, from initial signup through activation, retention, and expansion

ASSUMPTION: Applicants should consider how this role differs from other marketing roles and how their skills and experience align with the unique requirements of this position.

πŸ“ Sample Projects

  • Developing and executing a comprehensive customer lifecycle mapping strategy
  • Designing and launching a multi-channel campaign to improve customer activation rates
  • Implementing a segmentation strategy based on behavioral, demographic, and transactional data
  • Conducting A/B tests to optimize customer lifecycle initiatives and improve key metrics

ASSUMPTION: Applicants should be prepared to discuss their experience with these types of projects and how they have driven results in previous roles.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of the customer lifecycle and any areas for improvement?
  • How does the company plan to support my growth and development in this role?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does the company measure the success of customer lifecycle marketing initiatives?
  • What is the company's approach to remote work and collaboration?

ASSUMPTION: Applicants should ask thoughtful questions that demonstrate their interest in the role and their understanding of the company's goals and priorities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your lifecycle marketing experience and skills
  • Prepare examples of your achievements in customer lifecycle optimization and revenue growth
  • Follow up with the hiring team one week after submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.