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Senior Director, Brand & Content Strategy

SurveyMonkey
Full-time
Remote
Worldwide
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Director, Brand & Content Strategy

πŸ”Ή Company: SurveyMonkey

πŸ”Ή Location: United States (Remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 3, 2025

πŸ”Ή Experience Level: 10-15+ years

πŸ”Ή Remote Status: Remote Solely

πŸš€ Job Overview

Key aspects of this role include:

  • Defining and leading brand strategy across the business
  • Overseeing integrated brand campaigns and content strategies
  • Driving research functions to inform brand and go-to-market strategies
  • Managing and developing a high-performing team
  • Collaborating cross-functionally with various teams

ASSUMPTION: This role requires a strategic thinker with a strong background in brand marketing and content strategy, capable of operating at both strategic and executional levels.

πŸ“‹ Key Responsibilities

βœ… Lead the brand strategy across the business, ensuring a clear and differentiated position in the market

βœ… Oversee the development and execution of integrated brand campaigns, co-marketing initiatives, influencer activations, and sponsorships

βœ… Lead the development and execution of a unified content strategy that drives awareness, engagement, and conversion

βœ… Drive a research function that informs brand and go-to-market strategy, shaping messaging, media storytelling, and marketing direction

βœ… Lead cross-functional brand strategy efforts in collaboration with product marketing, growth, creative, comms, and executive leadership

βœ… Take smart, creative risks that help the brand cut through the noise and create emotional resonance with customers

βœ… Build and manage a high-performing team spanning brand marketing, content, and research

ASSUMPTION: This role involves a mix of strategic planning, creative execution, and team management, requiring strong leadership and communication skills.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (MBA preferred)

Experience: 10-15+ years in brand strategy or related marketing leadership roles

Required Skills:

  • Proven ability to define brand positioning and scale a consistent narrative across channels
  • Deep understanding of modern content strategy, especially in a dual B2C and B2B business
  • Experience conducting or managing both quantitative and qualitative research
  • Exceptional storytelling skills - written, visual, and data-driven
  • Comfort operating at both strategic and executional levels

Preferred Skills:

  • Experience working in a remote or global team
  • Fluency in multiple languages

ASSUMPTION: Given the remote nature of the role, experience working remotely and collaborating with global teams is a plus.

πŸ’° Compensation & Benefits

Salary Range: $204,000 - $240,000 per year (based on the provided range and market rates for similar roles)

Benefits:

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • 401(k) retirement plan
  • Flexible spending and health savings accounts
  • Paid holidays and time off
  • Employee assistance program

Working Hours: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The provided salary range is based on market rates for similar roles in the United States. Benefits are standard for a company of SurveyMonkey's size and industry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically survey and form creation platforms

Company Size: 1,001-5,000 employees (mid-sized company)

Founded: 1999 (as SurveyMonkey)

Company Description:

  • World's most popular platform for surveys and forms, built for business and loved by users
  • Combines powerful capabilities with intuitive design, serving various use cases
  • Trusted by millions, from startups to Fortune 500 companies

Company Specialties:

  • Survey and form creation
  • Market research and data analysis
  • Customer experience and employee engagement

Company Website: surveymonkey.com

ASSUMPTION: SurveyMonkey is a well-established company in the software development industry, with a strong focus on user experience and data-driven insights.

πŸ“Š Role Analysis

Career Level: Senior Director (executive-level role)

Reporting Structure: This role reports directly to the Chief Marketing Officer (CMO) and oversees a team of brand marketing, content, and research professionals

Work Arrangement: Remote solely, with the flexibility to work from anywhere in the United States

Growth Opportunities:

  • Potential to shape the brand strategy and narrative of a well-known global company
  • Chance to lead a high-performing team and develop their skills and careers
  • Opportunity to collaborate with cross-functional teams and influence the company's overall direction

ASSUMPTION: This role offers significant growth opportunities, both in terms of personal development and career advancement within the company.

🌍 Location & Work Environment

Office Type: Remote (no physical office required)

Office Location(s): United States (candidates can work from anywhere in the country)

Geographic Context:

  • United States is the largest market for SurveyMonkey, with a diverse customer base
  • Remote work allows for a flexible schedule and work-life balance
  • Opportunity to work with global teams and collaborate across time zones

Work Schedule: Full-time (40 hours per week) with flexible scheduling, allowing for a healthy work-life balance

ASSUMPTION: The remote nature of this role offers candidates the flexibility to work from anywhere in the United States, with a focus on results and productivity rather than physical presence.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the hiring manager or HR
  • In-depth interview with the CMO and other senior team members
  • Final interview with the CEO or another executive

Key Assessment Areas:

  • Brand strategy and positioning
  • Content strategy and execution
  • Research and data analysis skills
  • Leadership and team management
  • Cross-functional collaboration

Application Tips:

  • Highlight relevant brand marketing and content strategy experience in your resume
  • Prepare examples of successful brand campaigns and content strategies you've led
  • Demonstrate your ability to operate at both strategic and executional levels
  • Showcase your leadership and team management skills

ATS Keywords: Brand strategy, content marketing, research, storytelling, SEO, data-driven insights, cross-functional collaboration, creative risk-taking, team management, B2C marketing, B2B marketing, market research, brand positioning, integrated campaigns, thought leadership, audience research

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing candidates' strategic thinking, creativity, and leadership skills.

πŸ› οΈ Tools & Technologies

  • SurveyMonkey platform (obviously)
  • Brand and content management tools (e.g., Brandfolder, Contentful)
  • Research and data analysis tools (e.g., Google Analytics, Tableau)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the candidate's preferences and the team's existing tech stack.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Curiosity
  • Integrity
  • Customer focus
  • Humble confidence
  • One team

Work Style:

  • Collaborative and cross-functional
  • Data-driven and insight-focused
  • Creative and innovative
  • Results-oriented and accountable

Self-Assessment Questions:

  • Do you align with SurveyMonkey's core values, particularly curiosity and customer focus?
  • Are you comfortable working remotely and collaborating with global teams?
  • Do you thrive in a creative and innovative work environment, focusing on results and accountability?

ASSUMPTION: SurveyMonkey values a curious, collaborative, and customer-focused work environment, with a strong emphasis on data-driven decision-making and continuous learning.

⚠️ Potential Challenges

  • Managing a remote team and ensuring consistent brand messaging across various channels and regions
  • Balancing strategic thinking with day-to-day execution and team management
  • Adapting to a fast-paced, dynamic work environment with frequent changes and priorities
  • Collaborating effectively with cross-functional teams, including product, growth, creative, and executive leadership

ASSUMPTION: These challenges are common in senior leadership roles, particularly in a remote and dynamic work environment like SurveyMonkey.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on both brand strategy and content marketing, requiring a strong background in both areas
  • Unlike other senior marketing roles, this position emphasizes research and data-driven insights to inform brand and go-to-market strategies
  • Career progression in this role could lead to a Chief Marketing Officer (CMO) or other senior executive positions within the company or industry

ASSUMPTION: This role is distinct in its focus on brand strategy, content marketing, and research, offering a unique opportunity for candidates with relevant experience and skills.

πŸ“ Sample Projects

  • Developing and executing a comprehensive brand refresh campaign, including messaging, visual identity, and launch strategy
  • Conducting market research and audience segmentation to inform targeted content marketing campaigns
  • Leading a cross-functional team to create and launch a new product or service, including brand positioning, content strategy, and go-to-market planning

ASSUMPTION: These sample projects demonstrate the strategic and creative nature of the role, requiring strong leadership, collaboration, and execution skills.

❓ Key Questions to Ask During Interview

  • Can you describe the current brand strategy and how this role will evolve it?
  • How does the brand team collaborate with other departments, such as product and growth?
  • What are the most significant challenges facing the brand team, and how can this role address them?
  • How does SurveyMonkey support the professional development and growth of its employees?
  • What is the company's long-term vision for the brand, and how does this role contribute to it?

ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, the company, and the industry, as well as their ability to contribute to the brand's long-term success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the provided link
  • Tailor your resume and cover letter to highlight your relevant brand marketing and content strategy experience
  • Prepare examples of successful brand campaigns and content strategies you've led
  • Demonstrate your ability to operate at both strategic and executional levels
  • Showcase your leadership and team management skills
  • Follow up with the hiring manager or HR one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.