Senior Lead Communications Consultant - External Communication/Public Relations (Executive Director)

📌 Core Information

🔹 Job Title: Senior Lead Communications Consultant - External Communication/Public Relations (Executive Director)

🔹 Company: Wells Fargo

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: Full-Time, On-site

🔹 Category: Financial Services

🔹 Date Posted: May 26, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Serving as a trusted advisor and strategic counselor to executive leadership
• Developing and implementing communications strategies to promote and protect Wells Fargo’s reputation
• Advising executive leadership on communications strategy to drive business priorities and support Diversity, Equity and Inclusion
• Partnering with other Communications teams to ensure alignment of communications strategies and messaging

ASSUMPTION: This role requires a high level of strategic thinking, excellent communication skills, and the ability to build strong relationships with key stakeholders.

📋 Key Responsibilities

✅ Serve as a trusted advisor and strategic counselor to executive leadership

✅ Develop and execute strategic PR campaigns to enhance brand reputation and visibility in India

✅ Build and maintain strong relationships with key media outlets, journalists, and industry influencers

✅ Draft, review, and distribute press releases, media pitches, and corporate statements

✅ Prepare executives for media interactions

✅ Monitor media coverage, manage crisis communications, and develop proactive reputation management strategies

✅ Align messaging with global PR strategies while ensuring cultural relevance in India

✅ Oversee social media strategy, content planning, and execution across key platforms

✅ Collaborate with brand and internal teams to drive engagement, brand awareness, and thought leadership

✅ Analyze social media performance metrics and optimize content strategies accordingly

✅ Ensure messaging consistency across PR and social media channels

✅ Manage and mentor a social media professional, fostering their growth and skills development

✅ Manage external speaking engagements with the India leadership team

✅ Work closely with internal stakeholders to align communications strategies

✅ Collaborate with regional and global teams to ensure brand alignment

✅ Develop and implement crisis communication plans

✅ Serve as a key advisor during reputation-sensitive situations

✅ Provide timely responses and media engagement strategies during crisis scenarios

✅ Measure PR and social media performance using key metrics and reporting tools

✅ Provide insights and recommendations to improve communication effectiveness

ASSUMPTION: This role requires a high level of strategic thinking, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

🎯 Required Qualifications

Education: Not specified

Experience: 7+ years of Public Relations, Media Relations or Corporate Communications experience

Required Skills:

• Proven experience in Public Relations, Media Relations or Corporate Communications
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Strong analytical skills to measure PR and social media impact

Preferred Skills:

• Strong network of media contacts in the banking GCC industry
• Experience handling social media strategy and content execution

ASSUMPTION: Candidates with experience in the banking industry and a strong network of media contacts will be highly sought after for this role.

💰 Compensation & Benefits

Salary Range: INR 25,00,000 - 35,00,000 per annum (Estimated based on industry standards for this role and experience level)

Benefits:

• Medical, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Employee stock purchase plan
• Tuition assistance and student loan repayment
• Adoption and surrogacy assistance
• Employee discounts and perks

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:30 PM IST, with flexibility for project needs

ASSUMPTION: The salary range provided is an estimate based on industry standards for this role and experience level. Actual compensation may vary based on factors such as skills, experience, and internal equity.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services. Wells Fargo is one of the largest banks in the United States, offering a wide range of financial services and products to consumers, small businesses, and corporations.

Company Size: 10,001+ employees. As a large organization, Wells Fargo offers numerous opportunities for career growth and development.

Founded: 1852. Wells Fargo has a rich history and a strong brand, providing stability and security for its employees.

Company Description:

• Wells Fargo is a diversified, community-based financial services company with approximately $1.9 trillion in assets.
• The company's vision is to satisfy customers' financial needs and help them succeed financially.
• Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet, and mobile banking.

Company Specialties:

• Business Banking
• Wholesale banking
• Mortgage
• Consumer Finance
• Commercial Finance

Company Website: http://www.wellsfargo.com

ASSUMPTION: Wells Fargo's large size and diverse range of services provide numerous opportunities for career growth and development within the company.

📊 Role Analysis

Career Level: Executive. This role is part of the executive leadership team and requires a high level of strategic thinking and decision-making.

Reporting Structure: This role reports directly to the Head of Communications for India and works closely with the India leadership team.

Work Arrangement: On-site, with flexibility for remote work as needed.

Growth Opportunities:

• Potential to advance to a more senior role within the Communications department or take on additional responsibilities.
• Opportunities to work on high-profile projects and initiatives that impact the company's reputation and business goals.
• Access to training and development programs to enhance skills and advance career growth.

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a significant impact on the company's reputation and business goals.

🌍 Location & Work Environment

Office Type: Corporate office environment with a mix of open-plan and private offices.

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and is known for its vibrant tech industry and high quality of life.
• The city is home to numerous multinational corporations and offers ample opportunities for networking and professional growth.
• Bengaluru has a tropical savanna climate, with warm and humid weather throughout the year.

Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:30 PM IST, with flexibility for project needs

ASSUMPTION: The work environment at Wells Fargo is professional and collaborative, with a strong focus on teamwork and communication.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screen with a member of the HR team
• In-person or video interview with the hiring manager and/or other team members
• Final interview with the Head of Communications for India

Key Assessment Areas:

• Communication skills, both written and verbal
• Strategic thinking and problem-solving abilities
• Media relations experience and network
• Cultural fit and alignment with Wells Fargo's values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Demonstrate your understanding of the Indian media landscape and Wells Fargo's business priorities.
• Prepare examples of your past work that showcase your ability to develop and execute strategic communications campaigns.

ATS Keywords: Public Relations, Media Relations, Corporate Communications, Strategic Counsel, Executive Leadership, Communications Strategy, Crisis Communications, Social Media Strategy, Thought Leadership, Brand Awareness

ASSUMPTION: The interview process at Wells Fargo is thorough and designed to assess the candidate's fit for the role and the company's culture.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Media monitoring and analytics tools (e.g., Mention, Brand24, Hootsuite)
• Social media management platforms (e.g., Hootsuite, Sprout Social)
• Crisis communication software (e.g., OnSolve, Critical Mention)

ASSUMPTION: The tools and technologies required for this role are standard for the communications industry and can be learned by candidates with relevant experience.

👔 Cultural Fit Considerations

Company Values:

• Putting our customers first
• Acting with integrity
• Fostering an inclusive environment
• Performing with discipline
• Reinventing ourselves

Work Style:

• Collaborative and team-oriented
• Fast-paced and dynamic
• Results-driven and focused on execution
• Adaptable and open to change

Self-Assessment Questions:

• How do you align with Wells Fargo's commitment to putting customers first in your communications strategies?
• How do you handle working in a fast-paced environment and managing multiple priorities?
• How do you approach building and maintaining strong relationships with key media outlets and influencers?

ASSUMPTION: Wells Fargo values candidates who are collaborative, results-driven, and adaptable, with a strong commitment to customer service and integrity.

⚠️ Potential Challenges

• Managing multiple priorities and deadlines in a fast-paced environment
• Navigating a large, complex organization with numerous stakeholders
• Working with a diverse range of media outlets and influencers
• Developing and implementing crisis communication plans in a high-pressure situation

ASSUMPTION: These challenges can be overcome with strong organizational skills, excellent communication, and strategic thinking.

📈 Similar Roles Comparison

• This role is similar to a Director of Communications or Head of Public Relations role in a large corporation, with a focus on external communications and media relations.
• In the banking industry, this role is similar to a Communications Manager or Senior Communications Consultant role, with a focus on enhancing and protecting the company's reputation.
• Career path comparison: This role is part of the executive leadership team and offers opportunities for advancement to more senior roles within the Communications department or other areas of the business.

ASSUMPTION: This role is similar to other senior communications roles in large corporations, with a focus on external communications and media relations.

📝 Sample Projects

• Developing and executing a strategic PR campaign to launch a new product or service in the Indian market
• Managing a crisis communication plan in response to a negative media story or reputational issue
• Overseeing the development and execution of a social media strategy to enhance brand awareness and engagement in India

ASSUMPTION: These sample projects are representative of the types of initiatives this role may be responsible for, with a focus on strategic thinking, excellent communication, and strong project management skills.

❓ Key Questions to Ask During Interview

• How does this role fit into the overall communications strategy for Wells Fargo in India?
• What are the key priorities for this role in the first 90 days?
• How does Wells Fargo support the professional development and growth of its employees?
• What is the company's approach to Diversity, Equity and Inclusion, and how does this role contribute to that effort?
• How does the company measure the success of its communications strategies, and how will my performance be evaluated?

ASSUMPTION: These questions are designed to assess the candidate's fit for the role, the company's culture, and the opportunities for professional growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Wells Fargo Careers website
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare examples of your past work that showcase your ability to develop and execute strategic communications campaigns.
• Follow up with the hiring manager one week after submitting your application to express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.