P

Senior Lifecycle Marketing Manager/Lead

Public
Full-time
On-site
New York, United States
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Lifecycle Marketing Manager/Lead

πŸ”Ή Company: Public

πŸ”Ή Location: New York, New York

πŸ”Ή Job Type: On-site (Monday-Thursday)

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: July 9, 2025

πŸ”Ή Experience Level: 6+ years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving new user conversion and early engagement
  • Increasing LTV and retention across the customer lifecycle
  • Collaborating cross-functionally with product, engineering, data, and brand
  • Building, testing, and optimizing lifecycle programs

ASSUMPTION: This role requires a strategic mindset and strong analytical skills to succeed in a dynamic, cross-functional environment.

πŸ“‹ Key Responsibilities

βœ… Lead and execute lifecycle strategy for onboarding, optimizing for first-time investments and multi-product adoption

βœ… Own the strategy, messaging, and technical success of all onboarding-related user messaging

βœ… Build and maintain Braze canvasses, emails, push notifications, and deep in-app integrations, with regular reports on results to executive leadership

βœ… Collaborate with product, brand, and data to identify new opportunities to improve conversion rates and channel performance

βœ… Analyze performance, leveraging Mixpanel, Looker, and other analytics tools to identify trends and performance optimization opportunities

βœ… Drive experimentation and A/B testing to iterate and refine messages, improving conversion rates and LTV

βœ… Stay ahead of industry trends and changes, ensuring Public.com remains at the forefront of lifecycle marketing innovations

ASSUMPTION: The ideal candidate will have a proven track record in lifecycle marketing and be comfortable working with various teams to drive results.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 6+ years of experience in lifecycle marketing strategies and channels, including email, push, in-app messaging, SMS, and direct mail

Required Skills:

  • Expertise in lifecycle marketing tools, preferably Braze
  • Comfortable writing HTML, CSS, and Liquid or similar templating language
  • Excellent writing skills and deep knowledge of email design best practices
  • Strong understanding of attribution models, incrementality testing, and marketing analytics
  • Proven ability to optimize funnel conversion, retention, user engagement, and LTV
  • Proficiency with marketing and product analytics tools (Mixpanel, Looker, etc.)
  • Strong analytical skills, comfortable making data-driven decisions
  • Proactive and entrepreneurial mindset, with a passion for testing and learning

Preferred Skills:

  • Experience running successful A/B tests optimizing new user conversion
  • SQL, JSON, and webhook expertise
  • Experience in fintech

ASSUMPTION: Candidates with experience in fintech and a strong background in lifecycle marketing will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: $140,000 - $170,000 per year (based on skills and experience)

Benefits:

  • Competitive salary and equity
  • Comprehensive health, dental, and vision plans
  • Generous PTO and parental leave policy
  • 401(k) plan with company match
  • Opportunities for career growth and professional development

Working Hours: Full-time, Monday through Thursday on-site

ASSUMPTION: The salary range provided is an estimate based on the company's size and the role's requirements. Actual compensation may vary based on individual qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Public is a fintech company focused on multi-asset investing, offering a platform for users to invest in stocks, options, bonds, crypto, and contribute to retirement accounts.

Company Size: Public has 51-200 employees, providing a mid-sized company environment with opportunities for growth and impact.

Founded: Public was founded in 2019 and has since raised over $300 million from investors like Accel and Tiger Global.

Company Description:

  • Public offers a long-term investing platform with AI-driven tools for affluent investors
  • The company aims to make building a multi-asset portfolio fast, frictionless, and secure
  • Public provides proprietary AI analysis and supports informed investment decisions

Company Specialties:

  • Multi-asset investing
  • AI-driven investment tools
  • Retirement account contributions

Company Website: public.com

ASSUMPTION: Public's focus on long-term investing and AI-driven tools sets it apart in the fintech industry.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position, offering opportunities for leadership and strategic decision-making.

Reporting Structure: The Senior Lifecycle Marketing Manager/Lead will work closely with cross-functional teams, including product, engineering, data, and brand, but may not have direct reports.

Work Arrangement: This role is hybrid, with employees working on-site Monday through Thursday.

Growth Opportunities:

  • Potential to grow into a leadership role within the marketing department
  • Opportunities to collaborate with various teams and influence company-wide strategies
  • Chance to work on cutting-edge AI-driven investment tools and contribute to their development

ASSUMPTION: The seniority of this role and its cross-functional nature provide ample opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: Public's headquarters is located in New York City, offering a vibrant and dynamic work environment.

Office Location(s): 1 State Street Plaza, 10th Floor, New York, New York 10004, US

Geographic Context:

  • New York City is a major financial hub, providing ample networking opportunities and industry insights
  • The city offers a diverse range of cultural experiences and amenities
  • Public's office is conveniently located in the heart of the city, with easy access to public transportation

Work Schedule: Employees work on-site Monday through Thursday, with the option to work remotely on Fridays.

ASSUMPTION: Public's New York City location provides a stimulating work environment and access to numerous industry events and networking opportunities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen to assess cultural fit and basic qualifications
  • In-depth interview with the hiring manager to discuss the role's responsibilities and requirements
  • Skills assessment or case study to evaluate problem-solving and analytical skills
  • Final interview with key stakeholders to discuss fit within the team and company

Key Assessment Areas:

  • Strategic thinking and analytical skills
  • Communication and collaboration abilities
  • Technical proficiency in lifecycle marketing tools and analytics
  • Cultural fit and alignment with Public's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant lifecycle marketing experience and achievements
  • Be prepared to discuss specific examples of successful lifecycle marketing campaigns and their results
  • Demonstrate your understanding of Public's platform and its unique value proposition

ATS Keywords: Lifecycle Marketing, Customer Engagement, User Acquisition, Retention, A/B Testing, Analytics, Braze, Mixpanel, Looker

ASSUMPTION: Public's interview process will focus on assessing candidates' strategic thinking, technical skills, and cultural fit.

πŸ› οΈ Tools & Technologies

  • Braze (for lifecycle marketing automation)
  • Mixpanel (for product analytics)
  • Looker (for data analysis and business intelligence)
  • HTML, CSS, and Liquid (for email and message templating)
  • SQL, JSON, and webhooks (for data manipulation and integration)

ASSUMPTION: Familiarity with these tools and technologies will be essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Invested in our members
  • Data-driven and curious
  • Collaborative and inclusive
  • Adaptable and resilient

Work Style:

  • Strategic and analytical
  • Collaborative and cross-functional
  • Proactive and entrepreneurial
  • Adaptable and resilient

Self-Assessment Questions:

  • Do you thrive in a dynamic, cross-functional environment?
  • Are you comfortable making data-driven decisions and iterating on strategies?
  • Do you have a proven track record of driving results through lifecycle marketing campaigns?

ASSUMPTION: Candidates who align with Public's values and work style will be most successful in this role.

⚠️ Potential Challenges

  • Managing multiple stakeholders and priorities in a cross-functional role
  • Keeping up with the fast-paced and ever-evolving fintech industry
  • Balancing the need for strategic thinking with the day-to-day execution of lifecycle marketing campaigns
  • Adapting to a hybrid work arrangement and maintaining productivity outside of the office

ASSUMPTION: These challenges can be overcome with strong communication, time management, and adaptability skills.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position focuses specifically on lifecycle marketing and customer engagement
  • In the fintech industry, this role is unique in its emphasis on long-term investing and AI-driven tools
  • Career progression may involve moving into a leadership or management role within the marketing department

ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, with a focus on driving customer engagement and retention.

πŸ“ Sample Projects

  • Developing and executing a comprehensive onboarding strategy to improve first-time investment rates
  • Optimizing push notification and in-app messaging campaigns to increase user engagement and retention
  • Conducting A/B tests to refine messaging and improve conversion rates for key lifecycle stages

ASSUMPTION: These projects illustrate the strategic and analytical nature of the role, as well as the importance of collaboration and experimentation.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall marketing strategy for Public?
  • Can you describe the team structure and how this role will collaborate with other departments?
  • What are the most significant challenges facing the lifecycle marketing team currently, and how can this role address them?
  • How does Public support the professional development and growth of its employees?
  • What is the company's approach to work-life balance, especially with the hybrid work arrangement?

ASSUMPTION: These questions will help candidates better understand the role's responsibilities, the company culture, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your lifecycle marketing experience and achievements
  • Prepare for the interview by researching Public's platform and unique value proposition
  • Follow up with the hiring manager within a week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.