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Senior Manager, Growth & BizOps

Oshi Health
Full-time
Remote
Worldwide
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Growth & BizOps

πŸ”Ή Company: Oshi Health

πŸ”Ή Location: Remote

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Healthcare

πŸ”Ή Date Posted: June 17, 2025

πŸ”Ή Experience Level: 5-7 years

πŸ”Ή Remote Status: Remote (US only)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving growth and capacity optimization initiatives
  • Leading a cross-functional team to balance business objectives
  • Improving conversion and clinical capacity efficiency
  • Collaborating with various teams to support strategic growth initiatives

ASSUMPTION: This role requires a high level of strategic thinking, analytical skills, and the ability to work effectively with diverse teams.

πŸ“‹ Key Responsibilities

βœ… Drive optimization initiatives from appointment booking to completion

βœ… Balance critical business objectives to ensure efficient patient access to care

βœ… Lead a cross-functional team to improve conversion and clinical capacity efficiency

βœ… Collaborate with various teams to support strategic growth initiatives

βœ… Deeply understand the business by querying, organizing, and analyzing large amounts of data

ASSUMPTION: This role involves a high degree of data analysis and interpretation, as well as strong communication and leadership skills to drive decision-making and achieve shared goals.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Business, Economics, Mathematics, or a related discipline). An MBA or prior consulting experience is a plus.

Experience: 5-7 years of experience in highly strategic and analytical roles, with a proven track record of driving growth and optimizing business processes.

Required Skills:

  • Data-driven decision-making and analysis
  • Cross-functional leadership and stakeholder management
  • Excellent communication and collaboration skills
  • Strong business acumen and strategic thinking
  • Proficient in using data analytics tools (e.g., Excel, SQL)

Preferred Skills:

  • Healthcare industry experience
  • Experience with data visualization and storytelling techniques

ASSUMPTION: Candidates with a strong background in data analysis, strategic planning, and cross-functional team leadership will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $140,000 - $160,000 USD per year

Benefits:

  • Competitive compensation and meaningful equity
  • Employer-sponsored medical, dental, and vision plans
  • Access to a "Life Concierge" through Overalls
  • Tailored professional development opportunities
  • Unlimited paid time off
  • 13 paid company holidays
  • Team events and recognition of professional and personal accomplishments

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range provided is based on market benchmarking and a geo-neutral compensation philosophy. Final offers are tailored to each candidate's expertise, contributions, and alignment with internal equity among peers in similar roles.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Healthcare, specifically focused on digestive health and gastrointestinal (GI) conditions

Company Size: 51-200 employees

Founded: 2018

Company Description:

  • Oshi Health is a virtual GI center of excellence, providing total GI care through a multidisciplinary team of GI specialists
  • The company aims to set a new standard for life-changing digestive healthcare and deliver proven care models adapted to scale
  • Oshi Health is an in-network provider through the nation’s leading health plans, focusing on reducing avoidable medical spend

Company Specialties:

  • Digital Health
  • mHealth
  • Inflammatory Bowel Disease
  • Crohn's disease
  • Ulcerative colitis
  • Digital Care
  • Digestive health
  • Irritable Bowel Syndrome
  • GERD
  • Gastroenterology
  • Value-Based Care
  • Care Management

Company Website: www.oshihealth.com

ASSUMPTION: Oshi Health is a rapidly growing company focused on innovative digestive care, with a strong emphasis on data-driven decision-making and continuous improvement.

πŸ“Š Role Analysis

Career Level: Mid-level management

Reporting Structure: This role reports directly to the Senior Director, Growth & BizOps and leads a cross-functional team of stakeholders

Work Arrangement: Remote (US only), with the flexibility to work from home anywhere in the US

Growth Opportunities:

  • Potential to grow into a more senior role within the Growth & BizOps team or other areas of the business
  • Opportunities to work on strategic projects and initiatives that drive significant business impact
  • Chance to learn from and collaborate with experienced leaders in the healthcare industry

ASSUMPION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the business and develop professionally.

🌍 Location & Work Environment

Office Type: Virtual-first culture, with no physical office locations

Office Location(s): N/A (remote work only)

Geographic Context:

  • Oshi Health is headquartered in New York, NY, but employees can work from home anywhere in the US
  • The company's virtual-first culture allows for greater flexibility and work-life balance
  • Oshi Health's remote work arrangement may require occasional travel for team meetings or company events

Work Schedule: Full-time (40 hours/week), with flexible hours and unlimited paid time off

ASSUMPTION: Oshi Health's remote work arrangement and flexible hours allow employees to maintain a healthy work-life balance while still meeting the demands of the role.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen with a member of the HR team
  • Subsequent interviews with key stakeholders, including the Senior Director, Growth & BizOps and other team members
  • Final interviews with senior leadership, followed by a decision

Key Assessment Areas:

  • Data-driven decision-making and analytical skills
  • Cross-functional leadership and stakeholder management
  • Communication and collaboration skills
  • Strategic thinking and business acumen
  • Alignment with Oshi Health's mission and core values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Be prepared to discuss your approach to data analysis, strategic planning, and cross-functional team leadership
  • Demonstrate your passion for Oshi Health's mission and commitment to driving growth and improving patient access to care
  • Prepare thoughtful questions to ask during the interview process

ATS Keywords: Data-driven decision-making, cross-functional leadership, strategic planning, growth optimization, healthcare industry, remote work, team management

ASSUMPTION: Oshi Health's interview process is designed to assess candidates' technical skills, strategic thinking, and cultural fit with the organization.

πŸ› οΈ Tools & Technologies

  • Data analytics tools (e.g., Excel, SQL)
  • Project management tools (e.g., Asana, Trello)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)
  • Healthcare-specific software and platforms (e.g., EHR, telehealth tools)

ASSUMPTION: Oshi Health uses a variety of tools and technologies to support its virtual-first culture and drive growth and optimization initiatives.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Own the Outcome
  • Do the Right Thing
  • Be Direct & Open
  • Learn & Improve
  • TEAM - Together Everyone Achieves More
  • Thrive on Diversity

Work Style:

  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and flexible
  • Results-focused and action-oriented

Self-Assessment Questions:

  • Do you thrive in a fast-paced, rapidly evolving environment that requires creativity, resourcefulness, and adaptability?
  • Are you passionate about healthcare and committed to driving growth and improving patient access to care?
  • Do you excel at working with diverse teams and driving shared goals through effective communication and collaboration?

ASSUMPTION: Oshi Health's culture values data-driven decision-making, collaboration, and a strong commitment to its mission and patients.

⚠️ Potential Challenges

  • Working in a fast-paced, rapidly evolving environment that requires constant adaptation and flexibility
  • Balancing multiple priorities and stakeholders in a cross-functional role
  • Managing a remote team and fostering a collaborative work environment
  • Occasional travel requirements for team meetings or company events

ASSUMPTION: These challenges are inherent to the role and require a strong, adaptable candidate who can thrive in a dynamic, fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on growth and capacity optimization within the healthcare industry
  • Similar roles in other industries may focus on different aspects of business growth or optimization
  • Career paths in this role may lead to more senior positions within the Growth & BizOps team or other areas of the business

ASSUMPTION: This role offers a unique opportunity to drive growth and optimization within the healthcare industry, with potential for significant career advancement.

πŸ“ Sample Projects

  • Developing and implementing a data-driven strategy to optimize appointment booking and completion
  • Identifying and addressing inefficiencies in the pre-appointment experience to improve conversion and patient satisfaction
  • Collaborating with cross-functional teams to drive strategic growth initiatives and improve clinical capacity efficiency

ASSUMPTION: These projects are representative of the types of initiatives this role may be involved in, focusing on data-driven decision-making and cross-functional collaboration.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of appointment booking and completion, and what areas you see as opportunities for improvement?
  • How does the team collaborate and communicate effectively in a remote work environment?
  • What are the most significant challenges facing the Growth & BizOps team, and how can this role address them?
  • How does Oshi Health measure and track progress towards its growth and capacity optimization goals?
  • What opportunities exist for professional development and growth within the Growth & BizOps team or other areas of the business?

ASSUMPTION: These questions are designed to provide insight into the role's day-to-day responsibilities, team dynamics, and growth potential.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for interviews by brushing up on your data analysis and strategic planning skills
  • Research Oshi Health's mission, values, and culture to demonstrate your alignment with the organization
  • Follow up with the hiring manager one week after your final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.