π Core Information
πΉ Job Title: Senior Manager, Growth & BizOps
πΉ Company: Oshi Health
πΉ Location: Remote
πΉ Job Type: Full-time
πΉ Category: Healthcare
πΉ Date Posted: June 17, 2025
πΉ Experience Level: 5-7 years
πΉ Remote Status: Remote (US only)
π Job Overview
Key aspects of this role include:
- Driving growth and capacity optimization initiatives
- Leading a cross-functional team to balance business objectives
- Improving conversion and clinical capacity efficiency
- Collaborating with various teams to support strategic growth initiatives
ASSUMPTION: This role requires a high level of strategic thinking, analytical skills, and the ability to work effectively with diverse teams.
π Key Responsibilities
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Drive optimization initiatives from appointment booking to completion
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Balance critical business objectives to ensure efficient patient access to care
β
Lead a cross-functional team to improve conversion and clinical capacity efficiency
β
Collaborate with various teams to support strategic growth initiatives
β
Deeply understand the business by querying, organizing, and analyzing large amounts of data
ASSUMPTION: This role involves a high degree of data analysis and interpretation, as well as strong communication and leadership skills to drive decision-making and achieve shared goals.
π― Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Economics, Mathematics, or a related discipline). An MBA or prior consulting experience is a plus.
Experience: 5-7 years of experience in highly strategic and analytical roles, with a proven track record of driving growth and optimizing business processes.
Required Skills:
- Data-driven decision-making and analysis
- Cross-functional leadership and stakeholder management
- Excellent communication and collaboration skills
- Strong business acumen and strategic thinking
- Proficient in using data analytics tools (e.g., Excel, SQL)
Preferred Skills:
- Healthcare industry experience
- Experience with data visualization and storytelling techniques
ASSUMPTION: Candidates with a strong background in data analysis, strategic planning, and cross-functional team leadership will be well-suited for this role.
π° Compensation & Benefits
Salary Range: $140,000 - $160,000 USD per year
Benefits:
- Competitive compensation and meaningful equity
- Employer-sponsored medical, dental, and vision plans
- Access to a "Life Concierge" through Overalls
- Tailored professional development opportunities
- Unlimited paid time off
- 13 paid company holidays
- Team events and recognition of professional and personal accomplishments
Working Hours: Full-time (40 hours/week)
ASSUMPTION: The salary range provided is based on market benchmarking and a geo-neutral compensation philosophy. Final offers are tailored to each candidate's expertise, contributions, and alignment with internal equity among peers in similar roles.
π Applicant Insights
π Company Context
Industry: Healthcare, specifically focused on digestive health and gastrointestinal (GI) conditions
Company Size: 51-200 employees
Founded: 2018
Company Description:
- Oshi Health is a virtual GI center of excellence, providing total GI care through a multidisciplinary team of GI specialists
- The company aims to set a new standard for life-changing digestive healthcare and deliver proven care models adapted to scale
- Oshi Health is an in-network provider through the nationβs leading health plans, focusing on reducing avoidable medical spend
Company Specialties:
- Digital Health
- mHealth
- Inflammatory Bowel Disease
- Crohn's disease
- Ulcerative colitis
- Digital Care
- Digestive health
- Irritable Bowel Syndrome
- GERD
- Gastroenterology
- Value-Based Care
- Care Management
Company Website: www.oshihealth.com
ASSUMPTION: Oshi Health is a rapidly growing company focused on innovative digestive care, with a strong emphasis on data-driven decision-making and continuous improvement.
π Role Analysis
Career Level: Mid-level management
Reporting Structure: This role reports directly to the Senior Director, Growth & BizOps and leads a cross-functional team of stakeholders
Work Arrangement: Remote (US only), with the flexibility to work from home anywhere in the US
Growth Opportunities:
- Potential to grow into a more senior role within the Growth & BizOps team or other areas of the business
- Opportunities to work on strategic projects and initiatives that drive significant business impact
- Chance to learn from and collaborate with experienced leaders in the healthcare industry
ASSUMPION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the business and develop professionally.
π Location & Work Environment
Office Type: Virtual-first culture, with no physical office locations
Office Location(s): N/A (remote work only)
Geographic Context:
- Oshi Health is headquartered in New York, NY, but employees can work from home anywhere in the US
- The company's virtual-first culture allows for greater flexibility and work-life balance
- Oshi Health's remote work arrangement may require occasional travel for team meetings or company events
Work Schedule: Full-time (40 hours/week), with flexible hours and unlimited paid time off
ASSUMPTION: Oshi Health's remote work arrangement and flexible hours allow employees to maintain a healthy work-life balance while still meeting the demands of the role.
πΌ Interview & Application Insights
Typical Process:
- Initial phone or video screen with a member of the HR team
- Subsequent interviews with key stakeholders, including the Senior Director, Growth & BizOps and other team members
- Final interviews with senior leadership, followed by a decision
Key Assessment Areas:
- Data-driven decision-making and analytical skills
- Cross-functional leadership and stakeholder management
- Communication and collaboration skills
- Strategic thinking and business acumen
- Alignment with Oshi Health's mission and core values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your approach to data analysis, strategic planning, and cross-functional team leadership
- Demonstrate your passion for Oshi Health's mission and commitment to driving growth and improving patient access to care
- Prepare thoughtful questions to ask during the interview process
ATS Keywords: Data-driven decision-making, cross-functional leadership, strategic planning, growth optimization, healthcare industry, remote work, team management
ASSUMPTION: Oshi Health's interview process is designed to assess candidates' technical skills, strategic thinking, and cultural fit with the organization.
π οΈ Tools & Technologies
- Data analytics tools (e.g., Excel, SQL)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
- Healthcare-specific software and platforms (e.g., EHR, telehealth tools)
ASSUMPTION: Oshi Health uses a variety of tools and technologies to support its virtual-first culture and drive growth and optimization initiatives.
π Cultural Fit Considerations
Company Values:
- Own the Outcome
- Do the Right Thing
- Be Direct & Open
- Learn & Improve
- TEAM - Together Everyone Achieves More
- Thrive on Diversity
Work Style:
- Data-driven and analytical
- Collaborative and team-oriented
- Adaptable and flexible
- Results-focused and action-oriented
Self-Assessment Questions:
- Do you thrive in a fast-paced, rapidly evolving environment that requires creativity, resourcefulness, and adaptability?
- Are you passionate about healthcare and committed to driving growth and improving patient access to care?
- Do you excel at working with diverse teams and driving shared goals through effective communication and collaboration?
ASSUMPTION: Oshi Health's culture values data-driven decision-making, collaboration, and a strong commitment to its mission and patients.
β οΈ Potential Challenges
- Working in a fast-paced, rapidly evolving environment that requires constant adaptation and flexibility
- Balancing multiple priorities and stakeholders in a cross-functional role
- Managing a remote team and fostering a collaborative work environment
- Occasional travel requirements for team meetings or company events
ASSUMPTION: These challenges are inherent to the role and require a strong, adaptable candidate who can thrive in a dynamic, fast-paced environment.
π Similar Roles Comparison
- This role is unique in its focus on growth and capacity optimization within the healthcare industry
- Similar roles in other industries may focus on different aspects of business growth or optimization
- Career paths in this role may lead to more senior positions within the Growth & BizOps team or other areas of the business
ASSUMPTION: This role offers a unique opportunity to drive growth and optimization within the healthcare industry, with potential for significant career advancement.
π Sample Projects
- Developing and implementing a data-driven strategy to optimize appointment booking and completion
- Identifying and addressing inefficiencies in the pre-appointment experience to improve conversion and patient satisfaction
- Collaborating with cross-functional teams to drive strategic growth initiatives and improve clinical capacity efficiency
ASSUMPTION: These projects are representative of the types of initiatives this role may be involved in, focusing on data-driven decision-making and cross-functional collaboration.
β Key Questions to Ask During Interview
- Can you describe the current state of appointment booking and completion, and what areas you see as opportunities for improvement?
- How does the team collaborate and communicate effectively in a remote work environment?
- What are the most significant challenges facing the Growth & BizOps team, and how can this role address them?
- How does Oshi Health measure and track progress towards its growth and capacity optimization goals?
- What opportunities exist for professional development and growth within the Growth & BizOps team or other areas of the business?
ASSUMPTION: These questions are designed to provide insight into the role's day-to-day responsibilities, team dynamics, and growth potential.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for interviews by brushing up on your data analysis and strategic planning skills
- Research Oshi Health's mission, values, and culture to demonstrate your alignment with the organization
- Follow up with the hiring manager one week after your final interview to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.