📌 Core Information
🔹 Job Title: Senior Manager, Growth Strategy
🔹 Company: SquareTrade
🔹 Location: Brisbane, California, United States
🔹 Job Type: Full-time, Hybrid
🔹 Category: Management, Strategy
🔹 Date Posted: May 27, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Brisbane, CA) with estimated 30% travel
🚀 Job Overview
Key aspects of this role include:
- Developing comprehensive growth strategies for multiple partnerships
- Collaborating cross-functionally with Marketing, Customer Experience, Supply Chain, Engineering, and Senior Management
- Managing P&L for specific programs and driving profitable growth
- Participating in business development and strategic expansion initiatives
- Operating at both strategic and tactical levels
ASSUMPTION: This role requires a high level of autonomy and ownership, with the potential for significant impact on SquareTrade's performance.
📋 Key Responsibilities
✅ Develop and implement growth strategies for multiple partnerships, based on unique partner dynamics and understanding of the ecosystem
✅ Plan and align Joint Business Plans (JBP) and annual objectives with partners, reviewing and adjusting quarterly in QBRs
✅ Identify growth opportunities, build selling stories, and align with stakeholders to activate opportunities
✅ Partner with Channel Marketing to deliver best in-store and online solutions, understanding retailers' shoppers and path to purchase
✅ Collaborate with Retail Execution/Ops to influence awareness and ensure merchandising execution
✅ Identify and drive new business opportunities within the business segment and in strategic objectives outside the segment
✅ Conduct deep analysis and tracking of the highly complex, dynamic partner environment to maintain SquareTrade's competitive advantage
ASSUMPTION: This role involves a high degree of cross-functional collaboration and stakeholder management, requiring strong communication and organizational skills.
🎯 Required Qualifications
Education: MBA preferred but not required
Experience: A minimum of 5 years of work experience is required, with preferred backgrounds including management consultants or similar growth-oriented roles
Required Skills:
- Excellent organizational skills
- Superior analytical, communication, customer service, and management skills
- Technology, retail, and eCommerce enthusiast
- High integrity, hands-on, passionate, persistent, creative, and team player
Preferred Skills:
- Experience in management consulting or similar growth-oriented roles
ASSUMPTION: Given the strategic nature of this role, candidates with relevant experience in management consulting or similar growth-oriented roles are highly desirable.
💰 Compensation & Benefits
Salary Range: $150,000 - $180,000 (estimated for California, based on provided range)
Benefits:
- Medical, dental, and vision coverage with network optionality
- HSAs and FSAs
- Open access to mental health benefits, including 1:1 therapy, coaching sessions, and digital resources
- $75 monthly allowance for self-care and well-being
- Up to 4% company match into 401(k)
- Supportive leave policies, including paid parental, grieving, and domestic violence protected leaves
- Paid Time Off
- Work flexibility
- Talent shares
- Tuition reimbursement
- Learning opportunities
- Hybrid work arrangements
- $80 monthly internet connectivity stipend
- Various corporate perks and discounts
Working Hours: Full-time, with an estimated 30% travel to client sites and other locations as needed
ASSUMPTION: The provided salary range is an estimate based on the given information and may vary depending on the candidate's experience and negotiation.
📌 Applicant Insights
🔍 Company Context
Industry: Consumer Services, specifically product protection and extended warranty services
Company Size: Medium (501-1,000 employees), which offers opportunities for growth and impact but maintains a manageable team size
Founded: 1999, with over 20 years of experience in revolutionizing the product protection industry
Company Description:
- Allstate Protection Plans, also known as SquareTrade, has been innovating in the product protection industry for over 20 years
- Trusted by over 140 million customers and many of the largest retailers and mobile carriers in North America, Europe, Japan, and Australia
- Committed to seamless customer experiences and following the golden rule: treat others as you want to be treated
Company Specialties:
- Product protection and extended warranty services
- Innovation in the consumer services industry
- Seamless customer experiences
Company Website: http://www.squaretrade.com
ASSUMPTION: SquareTrade operates as a subsidiary of Allstate, focusing on product protection and extended warranty services for various consumer electronics and appliances.
📊 Role Analysis
Career Level: Mid to Senior Management, with opportunities for growth and impact on the company's performance
Reporting Structure: This role reports directly to senior management and collaborates cross-functionally with various teams, including Marketing, Customer Experience, Supply Chain, Engineering, and other senior management members
Work Arrangement: Hybrid, with an estimated 30% travel to client sites and other locations as needed
Growth Opportunities:
- Potential to expand responsibilities and impact based on successful performance
- Opportunities to participate in business development and strategic expansion initiatives
- Possibility to grow within the company, given its medium size and focus on internal promotions
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on SquareTrade's performance and expansion.
🌍 Location & Work Environment
Office Type: Hybrid, with an on-site presence required in Brisbane, California, and estimated 30% travel
Office Location(s): 2000 Sierra Point Pkwy, Brisbane, California 94005, US
Geographic Context:
- Brisbane, California, is located in the San Francisco Bay Area, offering a mix of urban and suburban living
- The area is known for its diverse culture, vibrant tech industry, and access to outdoor activities
- Brisbane is approximately 15 miles south of San Francisco and 35 miles north of San Jose
Work Schedule: Full-time, with an estimated 30% travel to client sites and other locations as needed
ASSUMPTION: The hybrid work arrangement allows for flexibility while maintaining a strong on-site presence in the Brisbane office.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with cross-functional team members
- Final interview with senior management
Key Assessment Areas:
- Strategic thinking and analytical skills
- Communication and stakeholder management abilities
- Cultural fit and alignment with SquareTrade's values
- Problem-solving and decision-making skills
Application Tips:
- Highlight relevant experience in management consulting, growth-oriented roles, or similar positions
- Tailor your resume and cover letter to emphasize skills and experiences related to the key responsibilities and required qualifications
- Prepare for behavioral and situational interview questions that assess your strategic thinking, communication, and stakeholder management skills
ATS Keywords: Growth strategy, account management, strategic thinking, analytical skills, business development, stakeholder management, channel marketing, retail execution, innovation, organizational skills, communication, customer service, management
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, analytical, communication, and stakeholder management skills, as well as their cultural fit with SquareTrade's values.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Docs, Sheets, Slides)
- CRM software (e.g., Salesforce, HubSpot)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
ASSUMPTION: The required tools and technologies for this role are standard for management and strategy positions, with a focus on data analysis, communication, and collaboration.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Seamless customer experiences
- Following the golden rule: treat others as you want to be treated
Work Style:
- Collaborative and cross-functional
- Hands-on and detail-oriented
- Strategic and analytical
Self-Assessment Questions:
- Do you thrive in a collaborative, cross-functional environment?
- Are you comfortable working at both the strategic and tactical levels?
- Do you align with SquareTrade's values, particularly the focus on innovation and customer-centricity?
ASSUMPTION: SquareTrade values candidates who are collaborative, strategic, and customer-focused, with a strong commitment to innovation and seamless customer experiences.
⚠️ Potential Challenges
- Managing multiple partnerships and priorities simultaneously
- Navigating a dynamic and complex partner environment
- Balancing strategic thinking with tactical execution
- Establishing and maintaining strong relationships with various stakeholders
ASSUMPTION: This role presents unique challenges related to managing multiple partnerships, navigating a complex partner environment, and balancing strategic thinking with tactical execution.
📈 Similar Roles Comparison
- Unlike other management roles, this position focuses specifically on growth strategy and requires a strong analytical and strategic mindset
- Compared to other strategy roles, this position involves a higher degree of cross-functional collaboration and stakeholder management
- Career progression in this role may involve expanding responsibilities, participating in business development, or moving into senior management positions
ASSUMPTION: This role is unique in its focus on growth strategy and the high degree of cross-functional collaboration required, setting it apart from other management and strategy positions.
📝 Sample Projects
- Developing a comprehensive growth strategy for a major retail partnership, including Joint Business Plans (JBP) and annual objectives
- Identifying and activating growth opportunities with key stakeholders, such as e-commerce players and OEMs
- Conducting deep analysis and tracking of the partner environment to maintain SquareTrade's competitive advantage
ASSUMPTION: These sample projects illustrate the strategic, analytical, and cross-functional nature of the role, as well as the importance of stakeholder management and competitive analysis.
❓ Key Questions to Ask During Interview
- Can you describe the typical day-to-day responsibilities for this role?
- How does this role collaborate with other teams, such as Marketing, Customer Experience, and Supply Chain?
- What are the most significant challenges facing the company in the next 12-24 months, and how does this role address them?
- How does SquareTrade support the growth and development of its employees?
- What are the key priorities for this role in the first 30-60-90 days?
ASSUMPTION: These interview questions aim to assess the candidate's understanding of the role, the company's challenges, and its culture, as well as their ability to hit the ground running and contribute to the team's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to emphasize skills and experiences related to the key responsibilities and required qualifications
- Prepare for behavioral and situational interview questions that assess your strategic thinking, communication, and stakeholder management skills
- Follow up with the hiring manager one week after submitting your application, expressing your interest in the role and inquiring about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
