Senior Manager - Key Account Management

📌 Core Information 🔹 Job Title: Senior Manager - Key Account Management 🔹 Company: aCommerce 🔹 Location: Bangkok, Thailand 🔹 Job Type: Full-time, On-site 🔹 Category: E-commerce, Account Management 🔹 Date Posted: June 4, 2025 🔹 Experience Level: 1+ years in e-commerce or international brands 🚀 Job Overview Key aspects of this role include: - Managing fast-growing e-commerce sales of large brands through online marketplaces and webstores - Designing and implementing high-impact promotion campaigns to increase clients' sales - Ensuring optimal product presentation and visibility on all online channels - Advising clients on their e-commerce strategy, merchandising, promotion planning, and marketing activities - Coordinating with internal and external parties to drive business growth ASSUMPTION: This role requires a high level of independence, strategic thinking, and strong interpersonal skills to manage client relationships and drive sales growth. 📋 Key Responsibilities ✅ Manage fast-growing e-commerce sales of large brands through online marketplaces and webstores ✅ Design and implement high-impact promotion campaigns to increase clients' sales ✅ Ensure optimal product presentation and visibility on all online channels ✅ Advise clients on their e-commerce strategy, merchandising, promotion planning, and marketing activities ✅ Coordinate with internal and external parties to drive business growth ✅ Potential to evolve to category role with management responsibility ASSUMPTION: This role involves cross-functional activities and requires strong communication and project management skills to coordinate with various internal and external stakeholders. 🎯 Required Qualifications Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience) Experience: - 1+ years working experience in e-commerce or international brands (marketing, commercial, or account management roles) - Ability to work independently with high levels of responsibility, including direct relation with clients' persons-in-charge - Good knowledge of Excel, PowerPoint, and ability to quickly adapt to new software and tools - Ability to work in a fast-moving environment Required Skills: - Strong interpersonal skills and strategic mindset - Financial acumen and business development skills - Fluent Thai and English Preferred Skills: - Experience with e-commerce platforms and marketplaces - Knowledge of the Thai e-commerce market ASSUMPTION: While not explicitly stated, having experience in account management or a related field is highly preferred for this role. 💰 Compensation & Benefits Salary Range: THB 60,000 - 80,000 per month (based on industry standards for senior account management roles in Bangkok) Benefits: - Competitive salary and other benefits - Opportunity to work with successful founders and unparalleled exposure to a multicultural team of experts in E-commerce - Being at the center of Thailand's E-commerce ecosystem with strong relationships to all key players in the market - Work in a fun and casual startup environment with flat hierarchies and a strong international mindset Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM (with flexibility based on project needs) ASSUMPTION: The salary range is estimated based on industry standards for senior account management roles in Bangkok, Thailand. Actual salary may vary based on experience and performance. 📌 Applicant Insights 🔍 Company Context Industry: aCommerce is the leading e-commerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Company Size: 501-1,000 employees (as of 2023) Founded: May 2013 Company Description: - aCommerce revolutionized the e-commerce enablement industry by introducing its cutting-edge platform and technology stack, EcommerceIQ - The company is also the leading end-to-end e-commerce enabler in Southeast Asia, driving brands to achieve their e-commerce goals with high-performance digital marketing, online store development & management, data & analytics, customer care, fulfillment, and delivery services - The aTeam, aCommerce's 700+ staff across the region, is dedicated to providing seamless integration between offline and online, with 5 fulfillment centers driving global leading clients to e-commerce success Company Specialties: - E-commerce, Brand Commerce, Shop-in-Shop E-Marketplace, E-Store Development, Logistics & Order Fulfillment, Customer Support Call Center, and Performance Marketing Company Website: www.acommerce.asia ASSUMPTION: aCommerce's focus on e-commerce enablement and its strong relationships with key players in the market make it an attractive employer for professionals looking to grow their career in the e-commerce industry. 📊 Role Analysis Career Level: Mid-level to senior management role with potential for growth into category management Reporting Structure: This role reports directly to the Head of Key Account Management or a similar senior manager Work Arrangement: On-site, full-time position with potential for remote work based on project needs and team agreement Growth Opportunities: - Evolution into a category role with management responsibility - Exposure to a multicultural team of experts in E-commerce, providing opportunities for learning and professional development - Being at the center of Thailand's E-commerce ecosystem, offering networking opportunities and insights into industry trends ASSUMPTION: This role provides strong growth opportunities for the right candidate, with the potential to take on more responsibility and advance their career within the company. 🌍 Location & Work Environment Office Type: Modern, collaborative office space with a casual and startup-like atmosphere Office Location(s): - 33rd Floor, 689 Bhiraj Tower, EmQuartier, Sukhumvit Road, Bangkok, Bangkok 10110, TH - Additional offices in Singapore, Malaysia, Indonesia, and the Philippines Geographic Context: - Bangkok, Thailand's capital and most populous city, is a major economic and cultural hub in Southeast Asia - The city is known for its vibrant nightlife, rich history, and diverse food scene - Bangkok's e-commerce market is one of the fastest-growing in the region, presenting significant opportunities for growth and innovation Work Schedule: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM (with flexibility based on project needs) ASSUMPTION: While the work environment is described as fun and casual, the role requires a high level of responsibility and may involve working outside of regular business hours to meet project deadlines. 💼 Interview & Application Insights Typical Process: 1. Online application submission 2. Phone or video screening with the HR department 3. In-depth interviews with the hiring manager and relevant team members 4. Final interview with the Head of Key Account Management or a similar senior manager Key Assessment Areas: - E-commerce and account management skills - Strategic thinking and problem-solving abilities - Interpersonal and communication skills - Cultural fit with the company's values and work environment Application Tips: - Tailor your resume and cover letter to highlight your relevant experience and skills for this role - Be prepared to discuss your experience with e-commerce platforms, marketplaces, and account management - Research aCommerce and the Thai e-commerce market to demonstrate your understanding of the industry and the company's role within it ATS Keywords: E-commerce, Account Management, Business Development, Financial Acumen, Strategic Thinking, Excel, PowerPoint, Adaptability, Merchandising, Promotion Planning, Marketing Activities ASSUMPTION: Applicants should focus on demonstrating their relevant experience and skills in their application materials and be prepared to discuss their qualifications in detail during the interview process. 🛠️ Tools & Technologies - Excel, PowerPoint - E-commerce platforms and marketplaces (e.g., Lazada, Zalora, 11 Street, LINE) - aCommerce's proprietary software, EcommerceIQ ASSUMPTION: While not explicitly stated, experience with e-commerce platforms and marketplaces is highly preferred for this role. 👔 Cultural Fit Considerations Company Values: - Innovation - Collaboration - Customer-centricity - Integrity - Excellence Work Style: - Fast-paced and dynamic work environment - Strong focus on teamwork and collaboration - Flat hierarchies and a strong international mindset - Casual and startup-like atmosphere Self-Assessment Questions: - How do you align with aCommerce's core values, particularly innovation and customer-centricity? - How comfortable are you working in a fast-paced, dynamic environment with a strong focus on teamwork and collaboration? - How well do you fit with aCommerce's flat hierarchies and strong international mindset? ASSUMPTION: Applicants should assess their fit with aCommerce's company values and work style to ensure they are a good match for the company's culture and work environment. ⚠️ Potential Challenges - Managing fast-growing e-commerce sales and client relationships simultaneously - Coordinating with multiple internal and external stakeholders to drive business growth - Working in a fast-moving environment with tight deadlines and high expectations ASSUMPTION: While this role presents significant opportunities for growth and success, it also comes with its own set of challenges that applicants should be prepared to face. 📈 Similar Roles Comparison - Senior Account Manager, E-commerce - Similar role focusing on managing client relationships and driving e-commerce sales growth - Business Development Manager, E-commerce - Similar role focusing on expanding the company's client base and driving business growth - Key Account Manager, E-commerce - Similar role with a focus on managing key client relationships and driving sales growth ASSUMPTION: This role is similar to other senior account management and business development roles in the e-commerce industry, but with a focus on managing fast-growing e-commerce sales and driving business growth through high-impact promotion campaigns. 📝 Sample Projects - Developing and implementing a high-impact promotion campaign for a major client, resulting in a significant increase in sales - Managing the end-to-end process for a client's e-commerce sales, including cross-functional activities involving internal and external stakeholders - Advising a client on their e-commerce strategy, merchandising, promotion planning, and marketing activities, leading to improved online performance and increased sales ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they have driven business growth and improved online performance for their clients. ❓ Key Questions to Ask During Interview - What are the key priorities for this role in the first 90 days? - How does this role fit into the overall company strategy for driving e-commerce growth? - What are the most challenging aspects of this role, and how have previous incumbents succeeded in overcoming them? - What opportunities are there for professional development and growth within the company? - What is the company's approach to work-life balance, and how does it support employees in achieving it? ASSUMPTION: Applicants should ask thoughtful and insightful questions to demonstrate their interest in the role and their understanding of the company's goals and objectives. 📌 Next Steps for Applicants To apply for this position: - Submit your application through this link - Tailor your resume and cover letter to highlight your relevant experience and skills for this role - Prepare for the interview by researching aCommerce and the Thai e-commerce market, and practicing your responses to common interview questions - Follow up with the hiring manager or HR department after the interview to express your appreciation for the opportunity and reiterate your interest in the role ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.