P

Senior Manager, Lifecycle Marketing

Prose
Full-time
On-site
Brooklyn, New York, United States
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Lifecycle Marketing

πŸ”Ή Company: Prose

πŸ”Ή Location: Brooklyn, NY (Hybrid: 3 days on-site)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: 2025-06-23

πŸ”Ή Experience Level: 7+ years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Leading lifecycle marketing content and communication strategy
  • Optimizing cross-audience email and SMS programs
  • Collaborating with various teams to enhance targeting and personalization
  • Developing and executing global brand content strategy

ASSUMPTION: This role requires a strategic mindset, strong project management skills, and a deep understanding of lifecycle marketing and omnichannel campaigns.

πŸ“‹ Key Responsibilities

βœ… Lead the lifecycle marketing content and communication strategy to optimize cross-audience email and SMS programs

βœ… Collaborate with brand marketing, creative performance, design, analytics, product, and engineering teams to enhance targeting and personalization

βœ… Translate customer insights and research findings into strategic messaging that informs the capability roadmap for lifecycle marketing

βœ… Liaise with teams and leadership about Lifecycle Marketing projects, timelines, benefits, and objectives

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication skills to manage multiple stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 7+ years of experience in outbound communications strategy for emails and SMS, potentially in a subscription environment or beauty company, with brand or product marketing experience specifically in lifecycle marketing, omnichannel communications, and programs

Required Skills:

  • Proven experience in lifecycle marketing, omnichannel campaigns, testing frameworks, email foundations, and quarterly/annual editorial communication planning
  • Strong project management skills with the ability to lead team sprint planning, prioritize, pivot, and analyze a wide range of initiatives in a fast-paced environment
  • Email coding experience using HTML, CSS, JSON, ESPs (Iterable is a plus), template scripting (Liquid or Handlebars) to unlock personalization
  • Excellent communication skills, attention to detail, and a results-driven mentality

Preferred Skills:

  • Experience with Iterable or similar ESPs
  • Fluency in French

ASSUMPTION: Candidates with experience in the beauty industry or subscription-based models may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $130,000 to $140,000 annually (+10% discretionary bonus and equity) for the New York area. Actual compensation will be commensurate with experience, qualifications, knowledge, and skills.

Benefits:

  • Competitive and flexible PTO policy
  • Company-sponsored health care plan (medical, dental, and vision plans)
  • 401k + matching
  • $125 monthly wellness allowance
  • FSA and commuter benefits
  • Snacks and vending machine available on-site

Working Hours: Full-time (40 hours/week) with a hybrid work arrangement (3 days on-site)

ASSUMPTION: The salary range provided is an estimate based on the company's stated range and industry standards for similar roles and locations.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Personal Care Product Manufacturing

Company Size: 51-200 employees (Mid-size)

Founded: 2017

Company Description:

  • Prose is a custom beauty company that creates personalized haircare and skincare products using AI and natural ingredients
  • Certified B Corporation, Public Benefit Corporation, and Carbon Neutral company
  • Focuses on sustainability and conscious business practices

Company Specialties:

  • Beauty
  • Artificial Intelligence
  • Sustainable practices

Company Website: https://prose.com

ASSUMPTION: Prose's commitment to sustainability and customization sets it apart in the beauty industry.

πŸ“Š Role Analysis

Career Level: Senior Manager

Reporting Structure: Reports to the Director of Lifecycle and MarTech

Work Arrangement: Hybrid (3 days on-site)

Growth Opportunities:

  • Potential to grow within the marketing team or take on additional responsibilities as the company expands
  • Opportunity to shape the lifecycle marketing strategy and leave a significant impact on the business

ASSUMPTION: This role offers growth opportunities as Prose continues to expand and solidify its position in the custom beauty market.

🌍 Location & Work Environment

Office Type: Hybrid (3 days on-site)

Office Location(s): 10 Grand St, Brooklyn, NY 11249, US; 32 33rd Street, Brooklyn, NY 11232, US

Geographic Context:

  • Brooklyn, NY is a vibrant, multicultural neighborhood with a strong arts scene and numerous amenities
  • Prose's offices are located in Williamsburg, a popular and trendy area within Brooklyn
  • Easy access to public transportation and numerous dining and entertainment options

Work Schedule: Full-time (40 hours/week) with a hybrid work arrangement (3 days on-site)

ASSUMPTION: The hybrid work arrangement offers flexibility while still fostering a collaborative office environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-depth interview with the marketing team
  • Final interview with the director of lifecycle and MarTech

Key Assessment Areas:

  • Strategic thinking and planning skills
  • Project management and organizational skills
  • Communication and collaboration skills
  • Technical skills in email coding and ESPs

Application Tips:

  • Highlight relevant experience in lifecycle marketing, omnichannel campaigns, and testing frameworks
  • Tailor your resume and cover letter to emphasize your strategic mindset and project management skills
  • Prepare examples of your email coding work and any relevant campaign successes

ATS Keywords: Lifecycle Marketing, Omnichannel Campaigns, Email Marketing, Project Management, Data-Driven Strategy, Customer Insights, HTML, CSS, JSON, Template Scripting, Communication Skills, Attention to Detail, Results-Driven Mentality, Testing Frameworks, Editorial Planning

ASSUMPTION: Prose's interview process is designed to assess both technical skills and cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Iterable (email service provider)
  • HTML, CSS, JSON, Liquid, Handlebars (email coding)
  • CRM platform (specific CRM not mentioned)

ASSUMPTION: Familiarity with Iterable and the mentioned email coding languages is beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Intentional Inclusivity
  • Connected Collaboration
  • Driven, Together
  • Humanity Always

Work Style:

  • Proactive and strategic mindset
  • Strong project management and organizational skills
  • Collaborative and communicative approach

Self-Assessment Questions:

  • How do you approach inclusive marketing strategies that cater to diverse audiences?
  • Can you describe a time when you had to manage multiple projects and stakeholders simultaneously?
  • How do you balance data-driven decision-making with creative intuition in your marketing strategies?

ASSUMPTION: Prose values candidates who align with their mission to create inclusive, personalized beauty products and foster a collaborative work environment.

⚠️ Potential Challenges

  • Managing multiple projects and stakeholders simultaneously
  • Balancing data-driven decision-making with creative intuition in marketing strategies
  • Keeping up with industry trends and best practices in lifecycle marketing and omnichannel campaigns
  • Adapting to a hybrid work arrangement and maintaining a strong work-life balance

ASSUMPTION: These challenges can be overcome with strong project management skills, a strategic mindset, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related positions in its focus on lifecycle marketing and omnichannel campaigns within the beauty industry
  • Industry-specific context: The beauty industry is highly competitive and dynamic, requiring constant innovation and adaptation
  • Career path comparison: This role offers growth opportunities as Prose continues to expand and solidify its position in the custom beauty market

ASSUMPTION: This role offers unique challenges and growth opportunities compared to similar roles in other industries or companies.

πŸ“ Sample Projects

  • Developing and executing a global brand content strategy for a new product launch
  • Optimizing email and SMS campaigns to improve open rates, click-through rates, and conversions
  • Collaborating with cross-functional teams to enhance targeting and personalization within the CRM platform

ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of the role and the impact it can have on the business.

❓ Key Questions to Ask During Interview

  • How does Prose approach data privacy and security in its lifecycle marketing strategies?
  • Can you describe the team structure and dynamics within the marketing department?
  • How does Prose support the professional development and growth of its employees?
  • What are the key performance indicators (KPIs) for this role, and how are they tracked and measured?
  • How does Prose foster a collaborative and inclusive work environment, particularly in a hybrid setting?

ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and its culture, while also providing valuable insights into the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills, emphasizing your strategic mindset and project management abilities
  • Prepare examples of your email coding work and any relevant campaign successes
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.