Senior Manager, Marketing Technology

📌 Core Information

🔹 Job Title: Senior Manager, Marketing Technology

🔹 Company: NTT Ltd.

🔹 Location: Johannesburg, South Africa (Hybrid)

🔹 Job Type: Full-Time

🔹 Category: Marketing

🔹 Date Posted: January 27, 2025

🔹 Experience Level: 8-10 years

🔹 Remote Status: On-site with Hybrid option

🚀 Job Overview

Key aspects of this role include:

• Leading the evaluation and rationalization of current marketing technologies
• Acting as the product owner for various marketing technologies
• Collaborating with cross-functional teams to develop business cases and ensure application adoption
• Fostering relationships with regional platform users and maintaining integration platform owners
• Developing training plans and ensuring standards are established for global use

ASSUMPTION: This role requires a high level of strategic thinking, project management, and stakeholder communication skills. The ideal candidate will have a strong understanding of operational requirements of MRM platforms and experience with specific marketing technologies.

📋 Key Responsibilities

✅ Act as product owner of MRM, SEO, website translation, employee advocacy, social media platforms, and other marketing technologies

✅ Lead the evaluation and rationalization of current, similar applications to select one for standardization

✅ Work with cross-functional teams and marketing platform stakeholders across NTT DATA globally

✅ Develop business cases with input of team members and stakeholders

✅ Support identifying total cost of ownership, gathering business requirements, and scoring applications

✅ Maintain and identify integration platform owners, foster and build relationships with regional platform users

✅ Lead the rollout of the chosen application, using change management skills to ensure application adoption through clear and transparent communication

✅ Develop training plans and work closely with the MarTech Best Practices and Governance role to ensure standards are established for global use

ASSUMPTION: The role requires a strong focus on process improvement, stakeholder management, and application rollout. The candidate should be comfortable working with various teams and driving projects to completion.

🎯 Required Qualifications

Education: Undergraduate degree or equivalent combination of education and work experience

Experience: 8-10 years of relevant experience

Required Skills:

• Experience with managing various marketing technologies such as Wrike & Magnetic, Adobe WorkFront, BrightEdge, SEM Rush, and various website translation platforms
• A client-first attitude toward internal stakeholders and exceptional communication and relationship skills
• A strong understanding of operational requirements of MRM platforms
• A willingness and ability to learn on the job from key stakeholders where direct knowledge may lack
• Strong project management skills and attention to detail
• Strong process orientation -- able to analyze tasks and execute in collaboration with cross-functional teams and stakeholders
• Proactive, self-motivated, and able to work effectively with teams to develop new processes
• Experience developing business cases and participating in gathering business requirements

Preferred Skills:

• Experience with either Wrike & Magnetic or Adobe Workfront
• Advanced level of verbal and written communication skills and ability to communicate to different levels within the organization (email, documentation, PowerPoint)

ASSUMPTION: The required skills section emphasizes the need for specific marketing technology experience, strong communication skills, and a client-first attitude. The preferred skills section highlights the importance of experience with specific platforms and advanced communication skills.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Senior Manager role in South Africa with 8-10 years of experience, the estimated salary range is ZAR 1,200,000 - ZAR 1,800,000 per annum (approximately USD 85,000 - USD 125,000).

Benefits:

• Health insurance
• Retirement savings plan
• Employee assistance program
• Flexible working hours
• Professional development opportunities

Working Hours: Full-time position with flexible working hours and a hybrid work arrangement (2-3 days on-site per week)

ASSUMPTION: The salary range is estimated based on market research and may vary depending on the candidate's experience and skills. The benefits listed are common for companies of this size and industry but may vary based on the specific employer's benefits package.

📌 Applicant Insights

🔍 Company Context

Industry: NTT Ltd. operates in the IT Services and IT Consulting industry, providing a wide range of services to clients worldwide.

Company Size: NTT Ltd. is a large organization with over 10,000 employees globally. This size allows for diverse opportunities and a well-established infrastructure.

Founded: NTT Ltd. was founded in 2019, following the integration of several NTT Group companies.

Company Description:

• NTT Ltd. is a global technology and business solutions provider, helping clients innovate, optimize, and transform for long-term success
• The company invests heavily in R&D to help organizations and society move confidently and sustainably into the digital future
• NTT Ltd. has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies

Company Specialties:

• Cybersecurity
• Managed Services
• Global Data Centers
• Cloud Infrastructure
• Cloud Communication
• Global Networks
• Security
• Transformation and Platform Services
• ICT Infrastructure Services
• Global Business
• Communications Lifecycle Management
• Innovation
• Research and Development
• Connected Conservation
• Smart Cities
• Connected Sports
• Connected Agriculture
• Connected Mobility
• Connected Healthcare
• Connected Factories

Company Website: https://services.global.ntt/

ASSUMPTION: NTT Ltd. is a well-established company with a strong global presence and a diverse range of services. The company's size and industry allow for numerous opportunities and a dynamic work environment.

📊 Role Analysis

Career Level: This role is at the senior management level, requiring strategic decision-making, stakeholder management, and project leadership skills.

Reporting Structure: The Senior Manager, Marketing Technology will report directly to the Head of Marketing Technology and work closely with various cross-functional teams and stakeholders.

Work Arrangement: This role has a hybrid work arrangement, with 2-3 days on-site per week. The remaining days can be worked remotely from the candidate's preferred location within South Africa.

Growth Opportunities:

• Expanding the role's scope to include additional marketing technologies as the company's needs evolve
• Progressing to a Director-level role within the Marketing Technology team or related departments
• Exploring opportunities within NTT Ltd.'s global network, such as international assignments or cross-functional projects

ASSUMPTION: The role offers significant growth opportunities, both within the Marketing Technology team and across NTT Ltd.'s global organization. The candidate's performance and initiative will play a crucial role in determining their career trajectory.

🌍 Location & Work Environment

Office Type: NTT Ltd.'s Johannesburg office is a modern, collaborative workspace designed to foster innovation and productivity.

Office Location(s): 13th Floor, 20 Maude Street, Johannesburg, South Africa

Geographic Context:

• Johannesburg is the largest city in South Africa and the economic hub of the country
• The city offers a vibrant cultural scene, numerous entertainment options, and a diverse range of neighborhoods
• Johannesburg has a subtropical highland climate, with mild winters and warm summers

Work Schedule: The role follows a standard full-time work schedule, with flexible working hours and the option to work remotely for part of the week.

ASSUMPTION: The work environment at NTT Ltd.'s Johannesburg office is designed to support collaboration, innovation, and employee well-being. The geographic context of Johannesburg offers a dynamic urban environment with numerous cultural and entertainment options.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• Technical interview with the Marketing Technology team
• Final interview with the Head of Marketing Technology and other senior stakeholders

Key Assessment Areas:

• Technical knowledge of marketing technologies
• Strategic thinking and problem-solving skills
• Stakeholder management and communication skills
• Project management and process improvement abilities

Application Tips:

• Highlight specific marketing technology experience and relevant achievements in your resume
• Tailor your cover letter to emphasize your understanding of the role's requirements and your fit with NTT Ltd.'s company culture
• Prepare for the technical interview by researching NTT Ltd.'s marketing technology stack and familiarizing yourself with the platforms mentioned in the job description

ATS Keywords: Marketing Resource Management, SEO, website translation, employee advocacy, social media platforms, project management, business requirements gathering, change management, training development, process orientation, attention to detail, cross-functional collaboration, client-first attitude, operational requirements understanding, self-motivated

ASSUMPTION: The interview process for this role will focus on assessing the candidate's technical knowledge, strategic thinking, and fit with NTT Ltd.'s company culture. The application tips provided are tailored to help candidates prepare effectively for each stage of the process.

🛠️ Tools & Technologies

• Wrike & Magnetic, Adobe WorkFront, BrightEdge, SEM Rush, various website translation platforms (e.g., Smartling, DeepL, Transperfect)
• Project management tools (e.g., Asana, Trello, Jira)
• Communication and collaboration platforms (e.g., Microsoft Teams, Slack)
• Data analysis and visualization tools (e.g., Google Analytics, Tableau)

ASSUMPTION: The tools and technologies listed are relevant to the role's requirements and may be used by the candidate in their day-to-day responsibilities. Familiarity with these tools will be beneficial during the interview process.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Trust
• Teamwork
• Integrity
• Customer-centricity

Work Style:

• Collaborative and team-oriented
• Results-driven and proactive
• Adaptable and open to change
• Strong communication and interpersonal skills

Self-Assessment Questions:

• Do you have a proven track record of driving marketing technology projects to successful completion?
• Are you comfortable working with cross-functional teams and stakeholders at various levels within the organization?
• Do you possess strong communication and relationship-building skills, with a client-first attitude?
• Are you proactive, self-motivated, and able to work effectively with teams to develop new processes?
• Do you have a strong understanding of operational requirements of MRM platforms and experience with specific marketing technologies?

ASSUMPTION: NTT Ltd. values a collaborative, innovative, and customer-centric work environment. Candidates should assess their fit with these values and work style preferences before applying for the role.

⚠️ Potential Challenges

• Managing multiple marketing technologies and stakeholders simultaneously
• Balancing strategic decision-making with day-to-day project management responsibilities
• Adapting to a hybrid work arrangement and maintaining productivity in a remote setting
• Navigating a large, global organization and building effective working relationships with diverse teams

ASSUMPTION: The role presents several challenges that require strong project management, stakeholder communication, and adaptability skills. Candidates should be prepared to address these challenges proactively and demonstrate their ability to thrive in a dynamic work environment.

📈 Similar Roles Comparison

• This role is similar to a Marketing Technology Manager or Marketing Operations Manager position, with a focus on strategic decision-making and cross-functional collaboration
• Unlike other roles in the marketing technology space, this position requires a strong understanding of operational requirements of MRM platforms and experience with specific marketing technologies
• Career progression in this role may lead to a Director-level position within the Marketing Technology team or related departments, with opportunities for international assignments or cross-functional projects

ASSUMPTION: This role is similar to other marketing technology management positions but requires specific experience and skills tailored to NTT Ltd.'s marketing technology stack. Candidates should research similar roles and compare the requirements, responsibilities, and career progression opportunities to ensure a strong fit with their career goals.

📝 Sample Projects

• Leading the evaluation and rationalization of current marketing technologies to select one for standardization
• Developing a business case for the implementation of a new marketing technology platform, including gathering business requirements and scoring applications
• Managing the rollout of a chosen marketing technology application, using change management skills to ensure application adoption through clear and transparent communication
• Collaborating with cross-functional teams to develop training plans and ensure standards are established for global use

ASSUMPTION: The sample projects listed are based on the role's key responsibilities and provide a realistic overview of the candidate's day-to-day tasks. Candidates should be prepared to discuss their experience with similar projects and demonstrate their ability to drive marketing technology initiatives to successful completion.

❓ Key Questions to Ask During Interview

• Can you describe the current marketing technology landscape at NTT Ltd. and how this role will contribute to its evolution?
• How does the Marketing Technology team collaborate with other departments, such as IT and Enterprise Architecture, to ensure alignment and successful implementation of marketing technologies?
• What are the key priorities for this role in the first 90 days, and how will my performance be measured against these objectives?
• How does NTT Ltd. support the professional development and growth of its employees, particularly in the Marketing Technology team?
• What are the most significant challenges facing the Marketing Technology team, and how can this role help address them?

ASSUMPTION: The key questions listed are designed to help candidates assess the role's fit with their career goals, understand the company's culture, and demonstrate their interest in the position. Candidates should prepare thoughtful questions that showcase their understanding of the role and NTT Ltd.'s organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your marketing technology experience, relevant skills, and achievements
• Write a cover letter that demonstrates your understanding of the role's requirements and your fit with NTT Ltd.'s company culture
• Prepare for the technical interview by researching NTT Ltd.'s marketing technology stack and familiarizing yourself with the platforms mentioned in the job description
• Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the interview process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.