📌 Core Information
🔹 Job Title: Senior Marketing Operations Manager, Amazon Freight
🔹 Company: Amazon
🔹 Location: London, England
🔹 Job Type: On-site
🔹 Category: Marketing
🔹 Date Posted: July 2, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving Amazon Freight's Marketing Technology stack
- Developing tools for full-funnel marketing attribution and lead scoring
- Managing email campaigns and lifecycle marketing programs
- Collaborating with cross-functional teams to enhance lead management processes
- Optimizing marketing technology stack for overall function effectiveness
ASSUMPTION: This role requires a strategic mindset, technical proficiency, and strong collaboration skills to succeed in a fast-paced, growing environment.
📋 Key Responsibilities
✅ Develop tools and capabilities to enable full funnel marketing attribution and improve lead scoring process in Salesforce
✅ Own Email campaign roadmap, from design to execution via Pardot, generating leads and nurturing them across channels
✅ Coordinate with software developers to develop and manage website backend
✅ Manage marketing quality dashboards and spearhead lead generation machine learning tool
✅ Create a roadmap of marketing lifecycle programs to accelerate funnel across all customer stages
✅ Measure the effectiveness of Email campaigns using A/B testing
✅ Build, maintain, and optimize the marketing technology stack to improve and scale overall marketing function effectiveness, performance, and use journey
✅ Collaborate with sales operations on enhancing and troubleshooting issues with the lead management process and integrations with marketing automation platforms
ASSUMPTION: This role involves a mix of strategic planning, hands-on implementation, and cross-functional collaboration to drive marketing success.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 5-10 years of professional non-internship marketing experience
Required Skills:
- Proven experience using data and metrics to drive improvements
- Proficient in Excel or Tableau (data manipulation, macros, charts, and pivot tables)
- Experience developing and executing campaigns across multiple timezones and languages
- Experience building, executing, and scaling cross-functional marketing programs
- Technical: (a) Experience with reporting and automation in Salesforce. (b) Experience with automation and workflows in Marketing Automation systems (Pardot, Marketo, HubSpot, etc.)
Preferred Skills:
- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
- Experience with lifecycle marketing campaigns and workflows
ASSUMPTION: Candidates should have a strong foundation in marketing operations, data analysis, and marketing automation tools to excel in this role.
💰 Compensation & Benefits
Salary Range: £70,000 - £90,000 per year (Based on industry standards for a Senior Marketing Operations Manager in London)
Benefits:
- Competitive benefits package
- Generous holiday allowance
- Employee discount on Amazon products
- Opportunities for professional growth and development
Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM, with flexibility for the role
ASSUMPTION: Salary range is estimated based on industry standards for the role, experience level, and location. Actual salary may vary based on Amazon's compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and Retail. Amazon is the world's largest online marketplace, offering a wide range of products and services.
Company Size: 10,001+ employees. Amazon's large size offers opportunities for career growth and diverse experiences.
Founded: 1994. Amazon was founded by Jeff Bezos and has since grown into a global tech and e-commerce giant.
Company Description:
- Customer-centric approach, focusing on innovation, operational excellence, and long-term thinking
- Diverse business segments, including Amazon Web Services, Amazon Devices, and Amazon Physical Stores
- Global presence with operations in North America, Europe, Asia, and Australia
Company Specialties:
- E-commerce platform development and management
- Cloud computing services
- Consumer electronics and smart home devices
- Physical retail stores (Amazon Go, Amazon Books, Amazon Fresh)
Company Website: Amazon.com
ASSUMPTION: Amazon's vast resources and global reach provide ample opportunities for professional growth and impact.
📊 Role Analysis
Career Level: Senior. This role is part of Amazon's management team and requires strategic decision-making and leadership.
Reporting Structure: The Senior Marketing Operations Manager reports directly to the Marketing Director of Amazon Freight.
Work Arrangement: On-site, with the possibility of occasional remote work for specific tasks or meetings.
Growth Opportunities:
- Potential to expand the role's scope as Amazon Freight continues to grow
- Opportunities to work on high-impact projects with cross-functional teams
- Possibility to transition into other senior marketing roles within Amazon
ASSUMPTION: This role offers significant growth potential as Amazon Freight scales its operations and expands into new markets.
🌍 Location & Work Environment
Office Type: Corporate office with a modern, collaborative work environment.
Office Location(s): Principal office: 27000 Uxbridge Road, London, UB11 1DN, United Kingdom
Geographic Context:
- London is a major global city with a vibrant tech industry
- Amazon's London office is located in a convenient, well-connected area
- London offers a multicultural environment with numerous opportunities for personal and professional growth
Work Schedule: Full-time, with some flexibility for the role. Core hours are typically 9:00 AM to 5:30 PM, with a one-hour lunch break.
ASSUMPTION: The London office provides a dynamic, international work environment with ample opportunities for collaboration and learning.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with the hiring manager
- On-site interview with the marketing team and other stakeholders
- Final round with the Marketing Director or another senior leader
Key Assessment Areas:
- Technical skills in marketing automation and data analysis
- Strategic thinking and problem-solving abilities
- Collaboration and communication skills
- Cultural fit with Amazon's leadership principles
Application Tips:
- Highlight relevant experience and achievements in marketing operations and automation
- Tailor your resume to emphasize skills and experiences that match the job requirements
- Prepare for behavioral and situational interview questions that focus on problem-solving, collaboration, and leadership
ATS Keywords: Marketing Operations, Marketing Automation, Salesforce, Pardot, Lead Generation, Lifecycle Marketing, Data Analysis, A/B Testing, Cross-Functional Teams
ASSUMPTION: The interview process will focus on assessing the candidate's technical skills, strategic mindset, and cultural fit with Amazon's leadership principles.
🛠️ Tools & Technologies
- Salesforce
- Pardot
- Marketo
- HubSpot
- Excel or Tableau
- Google Analytics
- HTML/CSS (for website management)
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Ownership
- Invent and simplify
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Bias for action
- Frugality
Work Style:
- Fast-paced and dynamic
- Collaborative and cross-functional
- Data-driven and metrics-focused
- Innovative and customer-centric
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with large, cross-functional teams?
- Do you have a strong customer focus and a bias for action?
ASSUMPTION: Candidates should assess their fit with Amazon's leadership principles and work style to ensure a successful transition into the company's culture.
⚠️ Potential Challenges
- Managing multiple stakeholders and competing priorities
- Keeping up with the fast pace of Amazon's growth and change
- Balancing strategic planning with hands-on implementation
- Navigating a large, complex organization with diverse teams and processes
ASSUMPTION: These challenges require strong communication, collaboration, and adaptability skills to overcome.
📈 Similar Roles Comparison
- Compared to other Senior Marketing Operations Manager roles, this position offers a unique opportunity to work on a high-growth, strategic product within a global tech giant
- Industry-specific context: Amazon's scale and resources provide unparalleled opportunities for impact and growth
- Career path comparison: This role offers a clear path to advancement within Amazon's marketing organization or other senior leadership positions
ASSUMPTION: This role presents a unique opportunity for candidates seeking to make a significant impact in a fast-growing, global organization.
📝 Sample Projects
- Developing a custom Salesforce dashboard to track marketing performance metrics
- Implementing a new email marketing automation workflow to improve open rates and click-through rates
- Collaborating with the product team to enhance the lead management process and improve conversion rates
ASSUMPTION: These sample projects illustrate the strategic, hands-on nature of the role and the opportunity to drive meaningful impact.
❓ Key Questions to Ask During Interview
- What are the top priorities for this role in the first 30, 60, and 90 days?
- How does this role collaborate with other marketing teams and stakeholders within Amazon Freight?
- What are the most significant challenges facing the Amazon Freight marketing team, and how can this role help address them?
- What opportunities exist for professional growth and development within Amazon Freight and Amazon more broadly?
- How does Amazon support work-life balance for its employees?
ASSUMPTION: These questions will help candidates better understand the role's expectations, priorities, and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare a cover letter that demonstrates your understanding of the role and your fit with Amazon's leadership principles
- If applicable, prepare examples or a portfolio showcasing your marketing operations and automation experience
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
