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Senior Operations Manager - Global Marketing (12m FTC)

PA Consulting
Full-time
On-site
London, London, City of, United Kingdom

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Operations Manager - Global Marketing (12m FTC)

πŸ”Ή Company: PA Consulting

πŸ”Ή Location: London, London, City of, United Kingdom

πŸ”Ή Job Type: Full-time, Fixed-Term Contract (12 months)

πŸ”Ή Category: Business Operations, Marketing

πŸ”Ή Date Posted: 2025-05-06

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading operational excellence across the Global Marketing & Design Studio (GM&DS) function
  • Managing all marketing operations, including planning, budgets, reporting, and people matters
  • Representing the GM&DS function on operational deliverables and stakeholder relationships
  • Line management of a small team of marketing assistants
  • Working closely with sector and centre of excellence marketing teams to ensure successful delivery of marketing campaigns and activities

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to influence senior leaders. It is ideal for an experienced operations professional looking to make a significant impact in a global marketing function.

πŸ“‹ Key Responsibilities

βœ… Lead and maintain operational excellence across the GM&DS function, ensuring marketing strategies and plans are delivered successfully

βœ… Manage all marketing operations, including planning, budgets, reporting, and people matters

βœ… Represent the GM&DS function on all operational deliverables, including finances and budgets, legal and procurement, and headcount and recruitment

βœ… Coordinate marketing campaign and activity reporting, including monthly KPIs and a quarterly marketing performance report

βœ… Manage the function budget, circa ~Β£10m, including monthly reporting and quarterly forecasting

βœ… Approve all marketing activity spend and act as the point of contact for invoicing and payment queries

βœ… Manage recruitment-related activity, including the function employment budget and headcount plan

βœ… Maintain key stakeholder relationships with the CMO, global marketing leads, finance, legal, procurement, HR, and other corporate function contacts

βœ… Line manage a small team of marketing assistants

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong project management skills to balance multiple priorities and stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline)

Experience: 4+ years' experience in a similar operational role within a professional services organisation

Required Skills:

  • Proven experience managing a corporate budget with an understanding of business finances and targets
  • Strategic communication skills, both written and verbal
  • Ability to influence the decision-making of senior stakeholders
  • Ability to manage a busy and demanding workload with multiple stakeholders across the organisation
  • Expertise in Microsoft Excel and PowerPoint

Preferred Skills:

  • Line management experience
  • Experience working in a global marketing function
  • Familiarity with marketing campaign management and reporting tools

ASSUMPTION: Candidates with experience in a professional services environment and a strong understanding of marketing operations will be best suited to this role.

πŸ’° Compensation & Benefits

Salary Range: Β£60,000 - Β£80,000 per annum (pro-rated for the 12-month contract)

Benefits:

  • 25 days annual leave (plus a bonus half-day on Christmas Eve)
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Tax-efficient benefits (cycle to work, give as you earn)

Working Hours: Full-time, Monday to Friday, with flexibility for occasional remote work

ASSUMPTION: The salary range is estimated based on industry standards for a senior operations role in a professional services organisation, with a 12-month fixed-term contract.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Business Consulting and Services

Company Size: Medium (1,001-5,000 employees)

Founded: 1943 (as a subsidiary of the British government)

Company Description:

  • PA Consulting is a global consulting firm that helps clients solve complex business challenges
  • The company operates across various sectors, including consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport
  • PA Consulting combines innovative thinking and breakthrough technologies to progress further, faster, helping clients adapt and transform to achieve enduring results

Company Specialties:

  • Business Consulting
  • Digital Transformation
  • Technology Consulting
  • Data & Analytics

Company Website: http://www.paconsulting.com

ASSUMPTION: PA Consulting is a well-established company with a strong reputation in the consulting industry. Its diverse teams of experts and global presence make it an attractive employer for professionals seeking international experience.

πŸ“Š Role Analysis

Career Level: Senior Management

Reporting Structure: Reports directly to the Chief Marketing Officer (CMO)

Work Arrangement: On-site, with occasional flexibility for remote work

Growth Opportunities:

  • Potential to transition into a permanent role or take on additional responsibilities within the marketing function
  • Opportunities to work on high-profile projects and collaborate with diverse teams across the organisation
  • Access to professional development and training opportunities

ASSUMPTION: This role offers a unique opportunity to gain experience in a global marketing function and make a significant impact on the company's marketing strategies and plans.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space

Office Location(s): 10 Bressenden Place, London, SW1E 5DN, United Kingdom

Geographic Context:

  • London is a major global city with a vibrant business ecosystem
  • The office is located in the Victoria district, close to public transportation links
  • The area offers numerous amenities, including restaurants, cafes, and shops

Work Schedule: Monday to Friday, with occasional flexibility for remote work

ASSUMPTION: The London office provides a dynamic and collaborative work environment, with easy access to public transportation and nearby amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and CV screening
  • Phone or video call with the hiring manager
  • On-site interview with the hiring manager and other key stakeholders
  • Final interview with the CMO

Key Assessment Areas:

  • Operational management skills
  • Strategic thinking and planning
  • Communication and stakeholder management
  • Budget management and financial acumen

Application Tips:

  • Highlight relevant experience in operational management and marketing operations
  • Tailor your CV and cover letter to demonstrate your understanding of the role and the company
  • Prepare examples of your experience managing budgets, tracking performance, and driving operational excellence

ATS Keywords: Operational Management, Marketing Operations, Budget Management, Strategic Planning, Stakeholder Management, Performance Tracking, Recruitment, Microsoft Excel, Microsoft PowerPoint

ASSUMPTION: The application process is designed to assess the candidate's operational management skills, strategic thinking, and ability to work effectively with stakeholders. Successful candidates will demonstrate a strong understanding of marketing operations and a proven track record in driving operational excellence.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Marketing campaign management and reporting tools (e.g., Marketo, Salesforce, or similar)
  • Project management tools (e.g., Asana, Trello, or similar)

ASSUMPTION: Familiarity with Microsoft Office Suite and marketing campaign management tools is essential for this role. Experience with project management tools is desirable but not required.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Ingenuity
  • Collaboration
  • Inclusion
  • Integrity
  • Courage

Work Style:

  • Dynamic and fast-paced
  • Collaborative and team-oriented
  • Results-driven and focused on delivering impact
  • Adaptable and open to change

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic environment?
  • Are you comfortable working collaboratively with diverse teams?
  • Do you have a proven track record of driving operational excellence and delivering results?

ASSUMPTION: PA Consulting values a diverse and inclusive work environment, with a strong focus on collaboration, ingenuity, and delivering impact. Candidates who align with these values and work styles will be best suited to the company's culture.

⚠️ Potential Challenges

  • Managing a busy workload with multiple stakeholders across the organisation
  • Balancing operational excellence with strategic planning and execution
  • Working in a fast-paced, dynamic environment with tight deadlines
  • Adapting to changes in priorities and reprioritising workload as needed

ASSUMPTION: This role requires strong project management skills, the ability to manage multiple priorities, and adaptability to changes in the work environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike other operations roles, this position focuses specifically on marketing operations within a global marketing function
  • Experience in a professional services organisation is highly valued, as is familiarity with marketing campaign management and reporting tools
  • Career progression opportunities may include transitioning into a permanent role or taking on additional responsibilities within the marketing function

ASSUMPTION: This role offers a unique opportunity to gain experience in a global marketing function and make a significant impact on the company's marketing strategies and plans. Candidates with relevant experience in a professional services environment will be well-positioned for success.

πŸ“ Sample Projects

  • Developing and implementing a new marketing campaign reporting process to improve performance tracking and data-driven decision-making
  • Managing the annual marketing budget and quarterly forecasting to ensure alignment with business targets and strategic objectives
  • Leading a cross-functional team to deliver a major marketing event or campaign, ensuring operational excellence and successful execution

ASSUMPTION: These sample projects illustrate the strategic and operational nature of the role, requiring strong project management skills, stakeholder collaboration, and data-driven decision-making.

❓ Key Questions to Ask During Interview

  • What are the top priorities for this role in the first 30-60-90 days?
  • How does this role fit into the broader marketing function and the company's overall strategy?
  • What are the key challenges facing the marketing function, and how can this role help address them?
  • What opportunities are there for professional development and growth within the marketing function?
  • How does the company support work-life balance for employees in this role?

ASSUMPTION: These interview questions are designed to help candidates better understand the role's priorities, challenges, and growth opportunities, as well as the company's culture and support for work-life balance.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your CV and cover letter to highlight your relevant experience in operational management and marketing operations
  • Prepare examples of your experience managing budgets, tracking performance, and driving operational excellence
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.