C

Senior Performance Marketing Operations Manager

Crexi
Full-time
On-site
Remote
πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Performance Marketing Operations Manager

πŸ”Ή Company: Crexi

πŸ”Ή Location: Playa Vista, CA

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 13, 2025

πŸ”Ή Experience Level: 5-7 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing full-funnel optimization strategies
  • Improving paid media performance across Google, Meta, LinkedIn, and programmatic platforms
  • Optimizing lifecycle marketing campaigns to enhance engagement and activation
  • Collaborating cross-functionally to drive growth and improve user experiences

ASSUMPTION: This role requires a strong background in B2B growth marketing, performance optimization, or lifecycle marketing. Candidates should be comfortable working with data and tools such as Google Ads, Meta Ads Manager, Iterable/Hubspot, Salesforce, and Census/Segment.

πŸ“‹ Key Responsibilities

βœ… Design and execute a cohesive testing and optimization roadmap across paid media and lifecycle programs

βœ… Optimize ad-to-landing page performance and post-conversion touchpoints to drive activation and retention

βœ… Lead initiatives to reduce CAC and improve LTV:CAC across key segments

βœ… Partner with Paid Media leads to enhance campaign structure, targeting, bidding strategies, and creative testing

βœ… Work with Lifecycle/CRM team to improve onboarding, lead nurturing, and retention workflows via email, push, and in-app

βœ… Build and manage dashboards that track the full user journey across paid and owned channels

βœ… Establish statistical rigor across A/B and multivariate tests; ensure test outcomes are documented and insights are shared cross-functionally

βœ… Partner with RevOps and Sales to understand lead quality and feedback loops to inform optimization strategies

ASSUMPTION: This role involves a high degree of collaboration with various teams. Strong communication and project management skills are essential to succeed in this position.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 5-7 years of experience in B2B growth marketing, performance optimization, or lifecycle marketing roles

Required Skills:

  • Proven track record driving measurable improvements in conversion rates, cost-per-lead, and lead-to-revenue outcomes
  • Analytical fluency with experience building testing roadmaps and synthesizing insights into actionable recommendations
  • Mastery of tools such as Google Ads, Meta Ads Manager, Iterable/Hubspot, Salesforce, and Census/Segment
  • Strong foundation in digital advertising and lifecycle/CRM marketing across multiple stages of the user journey

Preferred Skills:

  • Experience in commercial real estate, proptech, or a two-sided marketplace model
  • SQL knowledge or experience querying large datasets for growth experimentation
  • Experience with B2B segmentation models and buyer journeys (broker, buyer, tenant, developer personas)
  • Familiarity with LTV modeling, cohort analysis, or churn forecasting

ASSUMPTION: Candidates with experience in the commercial real estate industry or related fields may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $116,000 - $157,000 per year (based on location in Playa Vista, CA)

Benefits:

  • Limitless snacks
  • Collaborative culture and numerous team activities

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Playa Vista, CA area. Actual compensation may vary based on factors such as experience and education.

πŸ“Œ Applicant Insights πŸ” Company Context

Industry: Software Development, specifically focused on commercial real estate technology

Company Size: 201-500 employees, providing a dynamic work environment with ample opportunities for growth and collaboration

Founded: 2015, with a mission to transform commercial real estate with advanced, integrative technology and data analytics

Company Description:

  • Crexi is a robust marketplace and technology platform containing easy-to-use workflow management tools and customizable data analytics designed to streamline the commercial real estate process from listing to closing
  • The company offers a wide range of services, including online real estate marketing and sales platforms, technology, SaaS, and software as a service
  • Crexi caters to various commercial real estate sectors, such as retail, multifamily, office, restaurant, hospitality, and more

Company Specialties:

  • Online Real Estate Marketing and Sales Platforms
  • Technology and SaaS
  • Commercial Real Estate
  • Insights and Research

Company Website: www.crexi.com

ASSUMPTION: Crexi's focus on technology and data analytics makes it an attractive option for candidates interested in working at the intersection of real estate and tech.

πŸ“Š Role Analysis

Career Level: Senior-level position, reporting directly to the Head of Marketing or a similar role

Reporting Structure: This role may oversee junior marketing operations team members or analysts

Work Arrangement: On-site, with the possibility of hybrid or remote work in the future

Growth Opportunities:

  • Potential to advance to a director or VP-level role within the marketing department
  • Opportunities to expand responsibilities based on company growth and success
  • Chance to work on high-impact projects that drive business growth and improve user experiences

ASSUMPTION: This role offers significant growth potential for the right candidate, as Crexi continues to expand its offerings and user base.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with a focus on employee comfort and productivity

Office Location(s): 5510 Lincoln Blvd, Suite 400, Los Angeles, CA 90094

Geographic Context:

  • Playa Vista is a vibrant neighborhood in Los Angeles, known for its tech industry and outdoor lifestyle
  • The office is conveniently located near numerous amenities, including restaurants, shops, and parks
  • The area offers easy access to public transportation and major highways

Work Schedule: Standard business hours, with flexibility for remote work as needed

ASSUMPTION: The Playa Vista location provides a dynamic and engaging work environment, with ample opportunities for networking and collaboration with other tech professionals.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen with the hiring manager or HR representative
  • In-depth interview with the marketing team, focusing on technical skills and cultural fit
  • Final interview with the Head of Marketing or another senior leader

Key Assessment Areas:

  • Technical skills and experience in performance marketing and lifecycle optimization
  • Problem-solving abilities and data-driven decision-making
  • Collaboration and communication skills, both written and verbal
  • Cultural fit and alignment with Crexi's values and mission

Application Tips:

  • Highlight your experience with full-funnel optimization and cross-channel marketing campaigns
  • Include specific examples of how you've improved conversion rates and reduced CAC in previous roles
  • Tailor your resume and cover letter to emphasize your relevant skills and experiences for this role
  • Prepare questions that demonstrate your interest in the company and the position

ATS Keywords: Performance Marketing, Lifecycle Marketing, Full-Funnel Optimization, Paid Media, A/B Testing, CRM, Google Ads, Meta Ads, Salesforce, Segment

ASSUMPTION: Crexi uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help ensure that your application is seen by the hiring team.

πŸ› οΈ Tools & Technologies
  • Google Ads
  • Meta Ads Manager
  • Iterable/Hubspot
  • Salesforce
  • Census/Segment
  • SQL (preferred)

ASSUMPTION: Familiarity with these tools is essential for success in this role. Candidates should be comfortable learning and using new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation: Crexi values creativity and continuous improvement
  • Collaboration: The company fosters a culture of teamwork and open communication
  • Integrity: Crexi is committed to ethical and transparent business practices

Work Style:

  • Crexi values a data-driven approach to decision-making
  • The company encourages experimentation and calculated risk-taking
  • Crexi fosters a dynamic and fast-paced work environment

Self-Assessment Questions:

  • Do you thrive in a data-driven environment and enjoy analyzing user behavior to inform marketing strategies?
  • Are you comfortable working collaboratively with various teams to drive growth and improve user experiences?
  • Do you possess strong communication skills and the ability to clearly articulate complex ideas to both technical and non-technical stakeholders?

ASSUMPTION: Candidates who are comfortable working in a dynamic, fast-paced environment and who share Crexi's values will be well-suited to this role.

⚠️ Potential Challenges
  • Managing multiple priorities and projects simultaneously
  • Working with large datasets and complex analytics tools
  • Collaborating effectively with various teams, including Paid Media, Lifecycle/CRM, Analytics, Web, and Product Marketing
  • Adapting to a rapidly growing and evolving startup environment

ASSUMPTION: These challenges can be overcome with strong project management skills, a data-driven approach, and a willingness to adapt and learn in a fast-paced environment.

πŸ“ˆ Similar Roles Comparison
  • This role is similar to a Senior Growth Marketing Manager or Senior Performance Marketing Manager in other tech or SaaS companies
  • However, Crexi's focus on commercial real estate technology sets it apart from other companies in the industry
  • Career progression in this role may involve moving into a director or VP-level position within the marketing department

ASSUMPTION: Candidates with experience in similar roles at other tech or SaaS companies may find this role appealing, but should be prepared to adapt to Crexi's unique focus on commercial real estate technology.

πŸ“ Sample Projects
  • Developing and executing a comprehensive testing roadmap to improve conversion rates across paid media and lifecycle marketing channels
  • Optimizing ad-to-landing page performance and post-conversion touchpoints to drive activation and retention for key user segments
  • Partnering with Paid Media and Lifecycle/CRM teams to improve campaign performance and reduce CAC across key segments

ASSUMPTION: These sample projects illustrate the types of initiatives a Senior Performance Marketing Operations Manager at Crexi might work on, but the specific projects may vary based on the company's priorities and growth goals.

❓ Key Questions to Ask During Interview
  • Can you describe the current state of Crexi's marketing funnel, and where you see opportunities for improvement?
  • How does Crexi's marketing team collaborate with other departments, such as Sales and Product, to drive growth and improve user experiences?
  • What are the biggest challenges facing Crexi's marketing efforts in the next 6-12 months, and how does this role address those challenges?
  • How does Crexi support the professional development and growth of its marketing team members?
  • What are the key performance indicators (KPIs) for this role, and how will my success be measured?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into Crexi's marketing strategy and culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare for interviews by researching Crexi's company culture and marketing strategy
  • Follow up with the hiring team after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.