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Service Delivery Manager – Video Streaming Technology

Bitmovin
Full-time
On-site
Denver, Colorado, United States
🎬 Video Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Service Delivery Manager – Video Streaming Technology

πŸ”Ή Company: Bitmovin

πŸ”Ή Location: Denver, Colorado (Remote - West Coast US or Austria also considered)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Information Technology & Services

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Leading media encoding, transcoding, and playback technology projects
  • Coordinating cross-functional teams to deliver media pipeline solutions
  • Enhancing playback experiences across diverse platforms
  • Collaborating with engineers, QA specialists, designers, and product managers
  • Managing project timelines, deliverables, and risks

ASSUMPTION: This role requires a strong technical background in media encoding and video streaming protocols, as well as substantial project management experience in video streaming workflows.

πŸ“‹ Key Responsibilities

βœ… Define project scope, timelines, and deliverables for media encoding and player development projects

βœ… Collaborate with cross-functional teams to develop and implement effective video encoding workflows and playback solutions

βœ… Facilitate communication between technical teams and business stakeholders to ensure alignment on requirements, priorities, and timelines

βœ… Drive the development and refinement of encoding workflows, adaptive bitrate streaming, DRM solutions, and media player performance

βœ… Identify potential project risks and establish strategies to address them

βœ… Ensure video encoding pipelines and players meet performance, quality, and compatibility standards across various devices and platforms

βœ… Maintain thorough project documentation, progress reports, and key performance metrics

ASSUMPTION: The ideal candidate will have a proven track record of successful project delivery and team collaboration in a similar role.

🎯 Required Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field

Experience: Substantial project management experience in video streaming workflows, video encoding, or video player technologies

Required Skills:

  • Familiarity with video codecs (H.264, H.265, AV1), streaming protocols (HLS, DASH), DRM (Widevine, FairPlay, PlayReady), and media players (Shaka, ExoPlayer, AVPlayer)
  • Proficiency in Agile, Scrum, or Kanban methodologies and project management tools like Jira, Trello, or similar
  • Strong verbal and written communication skills
  • Strong analytical skills for troubleshooting media encoding and playback challenges

Preferred Skills:

  • Experience with cloud-based encoding solutions (AWS MediaConvert, FFmpeg), video playback platforms (Apple, Android, LG, Samsung), video analytics, and performance monitoring tools

ASSUMPTION: Candidates with experience in cloud-based encoding solutions, video playback platforms, video analytics, and performance monitoring tools will have a significant advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Senior Project Manager role in the Denver area with 5-10 years of experience)

Benefits:

Working Hours: Full-time, typically 40 hours per week, with flexibility for remote work

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Information Technology & Services

Company Size: 51-200 employees

Founded: 2013

Company Description:

  • Bitmovin is the Emmy award-winning category leader in video streaming infrastructure
  • Built the world’s first commercial adaptive streaming player and deployed the first software-defined encoding service
  • Offers flexible, scalable media encoding, playback, and analytics solutions with unparalleled device reach, ease of integration, and world-class customer support

Company Specialties:

  • HTTP Streaming
  • Multimedia Applications
  • Transcoding
  • MPEG-DASH
  • Cloud Encoding Service
  • Adaptive HTML5 Video Player
  • AV1
  • VP9
  • HTML5 player
  • HEVC
  • Docker
  • Kubernetes
  • Video Analytics
  • Adaptive Streaming
  • VVC
  • HDR
  • Dolby Vision
  • Multi-Pass Encoding
  • Per-Title Encoding
  • and Video Compression

Company Website: http://www.bitmovin.com

ASSUMPTION: Bitmovin's expertise in video streaming infrastructure and commitment to innovation make it an attractive employer in the industry.

πŸ“Š Role Analysis

Career Level: Senior Project Manager

Reporting Structure: This role reports directly to the VP of Customer Experience

Work Arrangement: Full-time with remote work flexibility

Growth Opportunities:

  • Potential career progression into a leadership role within the Customer Experience or Product Management teams
  • Opportunities to work on cutting-edge projects with leading global brands
  • Chance to make a significant impact on the company's growth and success

ASSUMPTION: This role offers excellent growth opportunities for candidates looking to advance their careers in project management or video streaming technology.

🌍 Location & Work Environment

Office Type: Hybrid (Denver, Colorado office with remote work flexibility)

Office Location(s): 1550 Wewatta St, Denver, Colorado 80202, US and Schleppeplatz 7, Klagenfurt, Carinthia 9020, AT

Geographic Context:

  • Denver, Colorado: Known for its outdoor recreation, cultural attractions, and growing tech industry
  • Austria: Offers a high quality of life, rich cultural heritage, and central European location

Work Schedule: Standard business hours with flexibility for remote work

ASSUMPTION: The hybrid work environment and remote work flexibility make this role attractive to candidates seeking a balance between office collaboration and remote work.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with the hiring manager
  • Technical interview with relevant team members
  • Final interview with the VP of Customer Experience

Key Assessment Areas:

  • Technical expertise in media encoding and video streaming protocols
  • Project management skills and experience
  • Communication and collaboration skills
  • Problem-solving abilities

Application Tips:

  • Highlight relevant project management experience and technical skills in your resume
  • Tailor your cover letter to emphasize your passion for video streaming technology and your alignment with Bitmovin's company culture
  • Prepare examples of your problem-solving skills and experience managing complex projects

ATS Keywords: Video Streaming, Media Encoding, Project Management, Agile, Scrum, Kanban, Jira, Trello, DRM, HLS, DASH, HTML5 Player, Adaptive Bitrate Streaming, Cloud Encoding, Video Analytics

ASSUMPTION: Applicants should focus on demonstrating their technical expertise and project management skills throughout the application and interview process.

πŸ› οΈ Tools & Technologies

  • Jira
  • Trello
  • AWS MediaConvert
  • FFmpeg
  • Video playback platforms (Apple, Android, LG, Samsung)
  • Video analytics and performance monitoring tools

ASSUMPTION: Familiarity with these tools and technologies will be beneficial for candidates applying for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer-centric
  • Collaboration
  • Integrity
  • Accountability

Work Style:

  • Agile and adaptable
  • Data-driven and analytical
  • Results-oriented
  • Strong communication and collaboration skills

Self-Assessment Questions:

  • Do you thrive in a fast-paced, innovative environment?
  • Are you comfortable working with cross-functional teams and managing multiple projects simultaneously?
  • Do you have a strong customer focus and a passion for delivering exceptional results?

ASSUMPTION: Candidates who align with Bitmovin's company values and work style will be a strong fit for this role.

⚠️ Potential Challenges

  • Managing multiple projects with tight deadlines and competing priorities
  • Collaborating with remote team members across different time zones
  • Keeping up with the latest developments in video streaming technology
  • Balancing the need for innovation with the need to deliver results on time and within budget

ASSUMPTION: Candidates should be prepared to address these potential challenges and demonstrate their ability to thrive in a dynamic, fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional project management roles, this position requires a strong technical background in media encoding and video streaming protocols
  • Bitmovin's focus on innovation and cutting-edge technology sets it apart from other companies in the industry
  • This role offers excellent growth opportunities for candidates looking to advance their careers in project management or video streaming technology

ASSUMPTION: Candidates should research similar roles within the industry to better understand the unique aspects of this position and how it compares to other opportunities.

πŸ“ Sample Projects

  • Managing a project to implement a new cloud-based encoding solution for a major streaming service
  • Collaborating with a cross-functional team to develop and launch a new adaptive HTML5 video player for a major media company
  • Leading a project to optimize video playback performance across a wide range of devices and platforms for a global sports streaming service

ASSUMPTION: Candidates should be prepared to discuss their experience with similar projects and how they contributed to their success.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits into the broader organization?
  • What are the most significant challenges facing the company in the next 12-24 months, and how does this role contribute to addressing them?
  • How does Bitmovin support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 30-60-90 days?
  • How does Bitmovin foster a culture of innovation and collaboration?

ASSUMPTION: Candidates should ask thoughtful questions that demonstrate their interest in the role and the company's success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Customize your resume to highlight your relevant project management experience and technical skills
  • Tailor your cover letter to emphasize your passion for video streaming technology and your alignment with Bitmovin's company culture
  • Prepare examples of your problem-solving skills and experience managing complex projects
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.