📌 Core Information
🔹 Job Title: Social Media and Influencer Manager (12 month FTC)
🔹 Company: DEPT®
🔹 Location: London, United Kingdom
🔹 Job Type: Fixed Term Contract
🔹 Category: Marketing & Communications
🔹 Date Posted: 2025-06-09
🔹 Experience Level: Mid-Senior level
🔹 Remote Status: Hybrid (2 days from the office)
🚀 Job Overview
Key aspects of this role include:
- Managing influencer programs to build brand awareness and consideration
- Developing and executing social media campaigns in collaboration with brand managers
- Maintaining active and engaging social media channels through consistent content delivery
- Conducting data analysis to inform content strategy and measure campaign performance
- Overseeing agency management to ensure high-quality deliverables
ASSUMPTION: This role requires a strong understanding of social media trends and a proven track record in influencer management. The ideal candidate will be customer-obsessed, creative, and data-driven.
📋 Key Responsibilities
✅ Manage influencer program across fashion and selling to build brand awareness and consideration
✅ Develop and execute editorial social media campaigns in conjunction with brand managers, including collaborations with relevant influencers
✅ Maintain active and engaging social media channels through consistent delivery of relevant content
✅ Conduct comprehensive analysis of online discourse to identify customer and cultural trends to inform content strategy
✅ Assist in the development and execution of paid social media strategies alongside brand managers
✅ Oversee and help manage our social media agency to ensure high-quality deliverables
✅ Implement social listening strategies and generate performance reports to ensure campaigns are delivering on their objectives
✅ Stay abreast of current social media trends and implement innovative strategies
✅ Cultivate and maintain relationships with major social media platforms, including Meta and TikTok
ASSUMPTION: This role requires strong project management skills, the ability to work collaboratively, and a deep understanding of social media platforms and trends.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: Proven experience in influencer management and social media campaign execution
Required Skills:
- Proven experience in influencer management and campaign execution
- Strong analytical capabilities and data-driven decision-making
- Excellent creative thinking and content generation skills
- Demonstrated enthusiasm for social, culture, and emerging trends
- Strong collaboration skills and ability to work effectively within a team environment
Preferred Skills:
- Experience working with fashion brands and understanding of the fashion customer
- Knowledge of affiliate platforms like Like To Know it
ASSUMPTION: Candidates with a background in fashion marketing and a strong portfolio of social media campaigns will be highly competitive for this role.
💰 Compensation & Benefits
Salary Range: £35,000 - £45,000 per annum (pro-rated for 12-month contract)
Benefits:
- Flexible, hybrid working policy (2 days from the office)
- Pension, free private healthcare, mental health support, and company sick pay scheme
- 26 days paid holiday (plus UK Bank Holidays)
- Help getting you to work with a season ticket loan and cycle to work scheme
- Enhanced family friendly policies to support new parents
- Social and cultural events, plenty of opportunities to connect with colleagues through organised activities and celebrations
- Inspirational talks, bringing the outside in with regular guest speakers and events
- Learning and development, supporting your growth with continuous opportunities to learn and advance
- Buddy programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
- Positive impact on the planet: DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
- Awesome clients: You’ll get the opportunity to work with clients of all sizes and across all industries, and we celebrate all of our successes together!
- The opportunity for possibility: We want to enable you to do what you do best and help you develop your skills further with training, development and certifications
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities
ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-senior level marketing role in London. The benefits package is comprehensive and designed to support work-life balance and employee well-being.
📌 Applicant Insights
🔍 Company Context
Industry: DEPT® is a pioneering technology and marketing services company that creates end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more.
Company Size: DEPT® has 4,000+ digital specialists across 30+ locations on 5 continents, delivering pioneering work on a global scale with a boutique culture.
Founded: DEPT® was founded in 2006 and has since grown into a global agency with a strong focus on innovation and sustainability.
Company Description:
- DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
- The company invests in innovation, leveraging proprietary tech, data, and knowledge platforms for all its clients worldwide.
- DEPT®'s culture is ’big enough to cope and small enough to care,’ offering the speed, agility, flexibility, and personal relationships of a boutique agency while working for any brand in the world.
Company Specialties:
- Digital Craftmanship
- Campaigns
- Social
- Data Driven Marketing
- B2B Marketing
- Digital Marketing
- Creativity
- Technology
- Strategy
- Digital
- Brand
- Advertising
- Design
- Data Intelligence
- Organisation
- UX
- Agency
- Content
- Digital Products
- and AI
Company Website: http://www.deptagency.com
ASSUMPTION: DEPT®'s global presence and commitment to sustainability make it an attractive employer for socially conscious professionals seeking to make an impact in the digital marketing industry.
📊 Role Analysis
Career Level: This role is at the mid-senior level, requiring a proven track record in influencer management and social media campaign execution.
Reporting Structure: The Social Media and Influencer Manager will report directly to the Head of Social Media within the eBay Inhouse team at DEPT®.
Work Arrangement: This role is a 12-month fixed term contract with a hybrid working arrangement, requiring the candidate to work from the office 2 days per week.
Growth Opportunities:
- Upon successful completion of the 12-month contract, there may be opportunities for the role to become permanent or for the candidate to take on additional responsibilities within the team.
- DEPT® offers continuous learning and development opportunities to support employees' growth and advancement.
ASSUMPTION: This role offers the opportunity to gain valuable experience working with a global agency and a high-profile client like eBay, with potential for growth and development within the team.
🌍 Location & Work Environment
Office Type: DEPT®'s London office is a modern, collaborative workspace designed to foster creativity and innovation.
Office Location(s): DEPT®'s London office is located at Floor 9 & 10 Featherstone Building, 66 City Road, London, EC1Y 2AL, GB.
Geographic Context:
- London is a vibrant, multicultural city with a thriving digital marketing industry.
- The office is located in the heart of the City of London, close to major transportation links and amenities.
- The area is known for its diverse range of restaurants, cafes, and shops, as well as its proximity to cultural attractions like the Barbican Centre and the Museum of London.
Work Schedule: The hybrid working arrangement requires the candidate to work from the office 2 days per week, with the remaining days worked remotely. The core hours are 9:00 AM to 5:30 PM, with flexibility for the role's hybrid nature.
ASSUMPTION: The hybrid working arrangement offers a good balance between in-office collaboration and remote flexibility, allowing employees to maintain a healthy work-life balance.
💼 Interview & Application Insights
Typical Process:
- The application process involves submitting a CV and cover letter through the DEPT® careers portal.
- Shortlisted candidates will be invited for an initial phone or video screening, followed by a face-to-face interview with the hiring manager and a member of the HR team.
- Candidates may also be asked to complete a task or project as part of the interview process.
Key Assessment Areas:
- Candidates will be assessed on their understanding of social media trends and influencer management strategies.
- Their ability to generate creative content ideas and execute campaigns will also be evaluated.
- Candidates should demonstrate strong analytical capabilities and data-driven decision-making skills.
- Their cultural fit with DEPT®'s values and work environment will also be considered.
Application Tips:
- Tailor your CV and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of social media trends and influencer management strategies in your application materials.
- Showcase your creativity and data-driven approach to campaign execution in your portfolio or examples, if applicable.
- Research DEPT®'s company culture and values to ensure a strong cultural fit.
ATS Keywords: Social Media, Influencer Management, Campaign Execution, Data Analysis, Content Strategy, Agency Management, Social Listening, Trend Awareness, Platform Relationships, Creative Thinking, Analytical Capabilities, Customer Obsession, Collaboration, Fashion Marketing
ASSUMPTION: DEPT®'s application process is designed to assess candidates' skills and cultural fit, with a focus on creativity, data-driven decision-making, and strong communication abilities.
🛠️ Tools & Technologies
- Social media platforms (e.g., Meta, TikTok, Instagram, Twitter)
- Influencer marketing platforms (e.g., Grin, AspireIQ, Upfluence)
- Social media analytics tools (e.g., Hootsuite Insights, Sprout Social, Buffer)
- Project management tools (e.g., Asana, Trello, Monday.com)
- Design tools (e.g., Adobe Creative Suite, Sketch, Figma)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the candidate's prior experience and the team's current toolset.
👔 Cultural Fit Considerations
Company Values:
- Pioneering: Always leaning forward, thinking of what we can create tomorrow that does not exist today
- Curious: Always asking questions, seeking out new knowledge, and challenging the status quo
- Collaborative: Working together to achieve common goals and driving success through teamwork
- Expert: Striving to be the best in our field, continuously learning and improving our skills and knowledge
- Inclusive: Fostering a diverse and inclusive work environment where everyone has an equal opportunity to thrive
Work Style:
- Agile: Adapting to change and responding quickly to new opportunities and challenges
- Data-driven: Making informed decisions based on data and analytics to drive business outcomes
- Creative: Thinking outside the box and approaching problems from unique perspectives
- Customer-obsessed: Putting the customer at the center of everything we do, understanding their needs and exceeding their expectations
Self-Assessment Questions:
- How do you stay up-to-date with the latest social media trends and influencer marketing strategies?
- Can you provide an example of a successful social media campaign you've executed, and how you measured its success?
- How do you approach working collaboratively with brand managers, influencers, and agency partners to deliver high-quality deliverables?
- How do you balance data-driven decision-making with creative thinking to develop innovative social media campaigns?
ASSUMPTION: DEPT®'s company culture values curiosity, collaboration, and a data-driven approach to work, with a strong focus on continuous learning and improvement.
⚠️ Potential Challenges
- The role requires managing multiple influencer programs and campaigns simultaneously, which can be challenging and time-consuming.
- The fast-paced nature of social media and influencer marketing may require the candidate to work flexible hours and respond to urgent requests.
- The role involves working with a diverse range of stakeholders, including brand managers, influencers, and agency partners, which can present unique communication and collaboration challenges.
- The hybrid working arrangement may present challenges in maintaining a healthy work-life balance and fostering strong team cohesion.
ASSUMPTION: These challenges can be mitigated through strong project management skills, effective communication, and a commitment to work-life balance.
📈 Similar Roles Comparison
- This role is unique in its focus on managing influencer programs and driving brand awareness for eBay within the DEPT® agency setting.
- Compared to similar roles in the industry, this position offers the opportunity to work with a global agency and a high-profile client, with a strong focus on innovation and sustainability.
- Career progression in this role may involve taking on additional responsibilities within the team or transitioning to a permanent position upon successful completion of the 12-month contract.
ASSUMPTION: This role offers a unique opportunity to gain valuable experience working with a global agency and a high-profile client, with potential for growth and development within the team.
📝 Sample Projects
- Developing and executing a social media campaign to promote eBay's pre-loved fashion category, featuring collaborations with high-profile influencers and targeted advertising on relevant platforms
- Conducting a comprehensive analysis of online discourse to identify customer and cultural trends, informing content strategy and driving brand relevance
- Overseeing the management of DEPT®'s social media agency to ensure high-quality deliverables and consistent brand messaging across all channels
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges the Social Media and Influencer Manager may face in this role, requiring strong project management skills, creativity, and data-driven decision-making.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and reporting lines for this role, and how it fits within the broader DEPT® organization?
- How does DEPT® support the growth and development of its employees, particularly in roles like this one with a fixed-term contract?
- What are the key priorities for this role in the first 30, 60, and 90 days, and how will my performance be measured and evaluated?
- How does DEPT® approach working with clients like eBay, and what are the unique challenges and opportunities presented by this particular client relationship?
- What are the most important qualities and skills you're looking for in a candidate for this role, and how do you envision the successful candidate fitting into the team dynamic?
ASSUMPTION: These interview questions are designed to help the candidate understand the role's context, expectations, and potential for growth and development within the team.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your CV and cover letter to highlight your relevant experience and skills for this role, with a particular focus on your understanding of social media trends and influencer management strategies
- Prepare a portfolio or examples showcasing your creativity and data-driven approach to campaign execution, if applicable
- Research DEPT®'s company culture and values to ensure a strong cultural fit
- Follow up with the DEPT® HR team one week after submitting your application to inquire about the status of your application, if you haven't heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
