Social Media Intelligence Analyst

📌 Core Information

🔹 Job Title: Social Media Intelligence Analyst

🔹 Company: ZeroFox

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: Full-Time

🔹 Category: Cybersecurity

🔹 Date Posted: July 9, 2025

🔹 Experience Level: Entry to Mid-Level

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Monitoring open-source networks for physical security threats in a 24/7 operation
• Investigating incidents using publicly available information to determine validity and provide contextual understanding
• Collaborating with team members in a fast-paced, collaborative environment
• Working on a shift schedule that may include consistent night shifts or weekends

ASSUMPTION: This role requires exceptional analytical skills, critical thinking, and the ability to handle intense time pressure. Familiarity with various social media sources and current events related to active violent conflicts is essential.

📋 Key Responsibilities

✅ Monitor our collection of intel in search of valuable information on physical security threats

✅ Investigate incidents with publicly available information to determine validity and provide further contextual understanding of an event

✅ Compose well-written reports under intense time constraints

✅ Collaborate with team members in an effective manner

✅ Work on a shift schedule which could include consistent night shifts or weekends

✅ Ad hoc event and crisis coverage

✅ Other duties as assigned

ASSUMPTION: This role involves repetitive, detail-oriented tasks and requires strong self-motivation and a desire for growth. The ability to receive constructive feedback and demonstrate an eagerness to learn is crucial.

🎯 Required Qualifications

Education: College degree in a field related to international security, political science, journalism, or a similar degree which focuses on human conflict

Experience: At least 1 year of similar work experience or relevant degree

Required Skills:

• Past experience in conducting OSINT methodology across social media networks, including both mainstream and obscure sources
• Excellent written composition skills
• Excellent active communication skills
• Ability to stay engaged during repetitive, detail-oriented tasks
• Strong sense of self-motivation and desire for growth
• Capability to receive constructive feedback and demonstrate an eagerness to learn

Preferred Skills:

• Past experience in journalism or forensics
• Proficiency in at least one additional language besides English (Spanish, Arabic, Russian, or a Chinese language are preferred)

ASSUMPTION: While a degree in a relevant field is preferred, ZeroFox may consider candidates with equivalent work experience. Proficiency in an additional language is highly desirable but not strictly required.

💰 Compensation & Benefits

Salary Range: INR 4,00,000 - 6,00,000 per annum (Estimated based on industry standards for entry to mid-level roles in Bengaluru)

Benefits:

• Competitive compensation
• Community-driven culture with employee events
• Generous time off
• Best-in-class benefits
• Fun, modern workspace
• Respectful and nourishing work environment

Working Hours: 40 hours per week, with shift schedules that may include nights, weekends, or holidays

ASSUMPTION: The provided salary range is an estimate based on industry standards and may vary depending on the candidate's experience and skills. ZeroFox offers a comprehensive benefits package to attract and retain top talent.

📌 Applicant Insights

🔍 Company Context

Industry: ZeroFox operates in the Computer and Network Security industry, focusing on external cybersecurity and physical security intelligence

Company Size: ZeroFox has 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration

Founded: 2013, with a history of providing proactive external cybersecurity solutions to outfox adversaries and disrupt, identify, and dismantle threats outside the traditional corporate perimeter

Company Description:

• ZeroFox delivers proactive external cybersecurity to outfox the adversary and disrupt, identify, and dismantle threats outside the traditional corporate perimeter
• The ZeroFox Platform combines advanced AI-driven analysis to detect complex threats on the surface, Deep, and Dark Web with fully managed threat intelligence services and threat analysts who become an extension of your team – all while providing automated remediation to effectively disrupt threats

Company Specialties:

• Digital Risk Protection
• Threat Intelligence
• Dark Web Monitoring
• Brand Protection Software
• Domain Monitoring Tools
• Executive Protection Software
• Anti-Phishing Software
• Physical Security Intelligence
• Cybersecurity
• and Account-Takedowns

Company Website: https://www.zerofox.com/

ASSUMPTION: ZeroFox is a well-established company in the cybersecurity industry, with a strong focus on external threat detection and intelligence. Their platform combines advanced AI-driven analysis with managed threat intelligence services to provide comprehensive protection for their clients.

📊 Role Analysis

Career Level: Entry to Mid-Level. This role is suitable for recent graduates or candidates with up to 2 years of relevant experience

Reporting Structure: This role reports directly to the Physical Security Intelligence team lead

Work Arrangement: On-site, with a shift schedule that may include nights, weekends, or holidays

Growth Opportunities:

• Progression to senior analyst or team lead roles within the Physical Security Intelligence team
• Transition to other teams within ZeroFox, such as Threat Intelligence or Digital Risk Protection
• Professional development opportunities, including training and certifications

ASSUMPTION: This role offers growth opportunities within the Physical Security Intelligence team and across other teams within ZeroFox. The company encourages professional development and provides training and certifications to help employees advance their careers.

🌍 Location & Work Environment

Office Type: Modern, fun workspace with a respectful and nourishing work environment

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of Karnataka and the third-largest city in India, known for its tech industry and vibrant culture
• The office is located in a prime location, offering easy access to public transportation and amenities
• The city experiences a tropical savanna climate, with moderate weather throughout the year

Work Schedule: Shift-based, with schedules that may include nights, weekends, or holidays

ASSUMPTION: The Bengaluru office provides a modern, fun workspace with a respectful and nourishing work environment. The city offers a vibrant culture and easy access to amenities, making it an attractive location for professionals.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening to assess communication skills and cultural fit
• In-depth technical interview to evaluate analytical skills and OSINT methodology experience
• Final round interview with the hiring manager to discuss career growth and expectations

Key Assessment Areas:

• Analytical skills and problem-solving abilities
• Familiarity with social media sources and current events related to active violent conflicts
• Communication skills, both written and verbal
• Cultural fit and teamwork

Application Tips:

• Tailor your resume to highlight relevant experience in OSINT methodology, social media analysis, and incident investigation
• Prepare a cover letter that demonstrates your understanding of the role and your enthusiasm for the opportunity
• Be ready to discuss specific examples of your analytical skills and how you have applied them in previous roles

ATS Keywords: Social Media Analysis, OSINT Methodology, Incident Investigation, Physical Security Threats, Critical Thinking, Team Collaboration, Time Management, Report Writing

ASSUMPTION: The application process for this role is likely to involve multiple rounds of interviews, focusing on analytical skills, communication, and cultural fit. Tailoring your resume and cover letter to highlight relevant experience and skills will increase your chances of success.

🛠️ Tools & Technologies

• Social media monitoring and analysis tools (e.g., Hootsuite, Sprout Social, Brand24)
• OSINT tools (e.g., Maltego, ClearWeb, DeepWeb, DarkWeb)
• Incident management platforms (e.g., TheHive, IBM Resilient)
• Reporting and collaboration tools (e.g., Microsoft Office Suite, Google Workspace)

ASSUMPTION: This role requires proficiency in social media monitoring and analysis tools, as well as OSINT tools for investigating incidents. Familiarity with incident management and reporting platforms is also beneficial.

👔 Cultural Fit Considerations

Company Values:

• Proactive and innovative
• Collaborative and team-oriented
• Respectful and inclusive
• Customer-focused and results-driven

Work Style:

• Fast-paced and dynamic
• Collaborative and team-oriented
• Adaptable and flexible, with a focus on continuous learning

Self-Assessment Questions:

• Do you thrive in a fast-paced, collaborative environment?
• Are you comfortable working in shifts, including nights, weekends, or holidays?
• Do you have a strong sense of self-motivation and a desire for growth?

ASSUMPTION: ZeroFox values proactivity, innovation, collaboration, respect, and customer focus. Candidates who thrive in a fast-paced, dynamic environment and are adaptable and flexible will be well-suited to this role.

⚠️ Potential Challenges

• Handling intense time pressure and working under tight deadlines
• Dealing with repetitive, detail-oriented tasks
• Adapting to shift schedules that may include nights, weekends, or holidays
• Working with sensitive and potentially distressing material related to physical security threats

ASSUMPTION: This role presents challenges related to time management, shift work, and exposure to sensitive material. Candidates should be prepared to handle these challenges and demonstrate resilience and adaptability.

📈 Similar Roles Comparison

• This role focuses specifically on physical security intelligence, whereas similar roles may focus on digital risk protection or threat intelligence
• Unlike some roles in the cybersecurity industry, this position requires a strong focus on current events and active violent conflicts
• Career progression in this role may involve transitioning to senior analyst or team lead roles within the Physical Security Intelligence team or moving to other teams within ZeroFox

ASSUMPTION: While this role shares similarities with other cybersecurity positions, it has a unique focus on physical security intelligence and requires a strong understanding of current events and active violent conflicts.

📝 Sample Projects

• Investigating a potential security threat using publicly available information and OSINT methodology
• Monitoring social media networks for signs of physical security threats and providing real-time updates to clients
• Collaborating with team members to compose a comprehensive report on a significant security incident

ASSUMPTION: These sample projects illustrate the key responsibilities of the Social Media Intelligence Analyst role and provide insight into the day-to-day tasks and challenges faced by candidates in this position.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or shift in this role?
• How does the Physical Security Intelligence team collaborate with other teams within ZeroFox?
• What opportunities are there for professional development and career growth within this role?
• How does ZeroFox support work-life balance for employees working in shifts?
• Can you provide an example of a challenging incident that the team has faced and how it was handled?

ASSUMPTION: These key questions will help candidates better understand the day-to-day responsibilities, team dynamics, and growth opportunities within the Social Media Intelligence Analyst role at ZeroFox.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your experience in OSINT methodology, social media analysis, and incident investigation
• Prepare a cover letter that demonstrates your understanding of the role and your enthusiasm for the opportunity
• Be ready to discuss specific examples of your analytical skills and how you have applied them in previous roles during the interview process
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.