🔹 Job Title: Social Media & Reputation Analyst (Contract)
🔹 Company: Balsam Brands
🔹 Location: Manila, Metro Manila, Philippines
🔹 Job Type: Contract
🔹 Category: Marketing
🔹 Date Posted: July 4, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: Remote (Metro Manila, Philippines)
Key aspects of this role include:
ASSUMPTION: This role requires a strong understanding of social media platforms and trends, as well as excellent communication and time management skills. The successful candidate will be able to work independently and manage multiple tasks effectively.
✅ Monitor and manage Balsam Brands' social media channels and campaigns
✅ Create copy and assets for the social media calendar
✅ Engage with audience and community members via comments and direct messages
✅ Assist in the brand and products' online reputation management
✅ Moderate and solicit reviews on sites such as Trustpilot and Power Reviews
✅ Update Customer Review file for cross-functional teams
✅ Monitor and support influencer marketing initiatives and activities
✅ Monitor and keep up with marketing and competitor trends, topics, articles, and news
✅ Help manage all social media channels and review sites
✅ Document processes, strategies, and campaigns for internal and external reference
✅ Deliver high-quality results on projects of low complexity, meeting established timelines
✅ Assist in the development and management of email marketing initiatives
✅ Help manage and execute email campaigns
✅ Update creative briefs for asset requests and monitor JIRA tickets
✅ Conduct email proofing to check all email campaigns and flows are precise and flawless prior to deployment
✅ Assist in performance tracking and reporting for stakeholders on a weekly basis
✅ Assist in launching email campaigns and influencer vetting
✅ Perform other duties as assigned from time to time
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work efficiently in a remote setting. The successful candidate will be able to manage multiple tasks, prioritize effectively, and meet deadlines consistently.
Education: Bachelor's Degree in Marketing or related fields
Experience: Minimum of one (1) year of relevant experience in engagement marketing channels such as Social Media, Content, Influencer, or Email List
Required Skills:
Preferred Skills:
ASSUMPTION: While experience in marketing is not required, it would be beneficial for the candidate to have some understanding of the industry and its best practices. Familiarity with the Upwork platform is preferred due to the contractual nature of the role.
Salary Range: PHP 25,000 - 35,000 per month ( industry standard for entry-level marketing roles in Metro Manila)
Benefits:
Working Hours: 40 hours per week, with potential overtime as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in Metro Manila. The actual salary may vary depending on the candidate's experience and skills.
Industry: Retail, specifically holiday and home décor
Company Size: Medium (201-500 employees)
Founded: 2006 (in the US), with a Philippine ROHQ established in 2010
Company Description:
Company Specialties:
Company Website: https://www.balsambrands.com/
ASSUMPTION: Balsam Brands' focus on creating joy together and empowering team members to love what they do sets it apart in the retail industry. The company's commitment to work-life balance and employee well-being is evident in its permanent work-from-home setup and comprehensive benefits package.
Career Level: Entry Level (0-2 years)
Reporting Structure: The Social Media & Reputation Analyst will report directly to the SMRM Lead
Work Arrangement: Remote (Metro Manila, Philippines) with potential in-person meet-ups and events
Growth Opportunities:
ASSUMPTION: This role offers an excellent opportunity for entry-level marketing professionals to gain valuable experience in social media management and reputation management. The contractual nature of the role allows for flexibility and the potential for growth based on performance.
Office Type: Remote (home-based) with occasional in-person meet-ups and events
Office Location(s): Metro Manila, Philippines
Geographic Context:
Work Schedule: Full-time, five days a week, with potential overtime as needed
ASSUMPTION: The remote work arrangement offers flexibility and convenience, allowing employees to work from the comfort of their own homes. The occasional in-person meet-ups and events provide opportunities for team building and social interaction.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Social Media Management, Content Creation, Engagement Marketing, Influencer Marketing, Email Marketing, Trend Spotting, Community Engagement, Reputation Management, Analytics Tracking, Copywriting, Customer Reviews, Campaign Monitoring, Process Documentation, Performance Tracking, Creative Briefs, JIRA Management, Marketing, Entry Level, Contract, Remote Work, Metro Manila
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, social media and marketing knowledge, and cultural fit. The successful candidate will be able to demonstrate their ability to work independently, manage multiple tasks, and meet deadlines consistently.
ASSUMPTION: Familiarity with the listed tools and technologies is essential for this role. The successful candidate will be proficient in using these tools to manage social media campaigns, track performance, and document processes.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Cultural fit is crucial for success in this role. The successful candidate will be able to demonstrate their alignment with Balsam Brands' company values and work style, as well as their ability to work effectively in a remote setting.
ASSUMPTION: The successful candidate will be able to overcome these challenges by demonstrating strong time management skills, adaptability, and a commitment to continuous learning and improvement.
ASSUMPTION: The Social Media & Reputation Analyst role offers a unique blend of responsibilities that require a strong understanding of social media strategies, trends, and best practices, as well as excellent communication and organizational skills.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and tasks involved in the Social Media & Reputation Analyst role. The successful candidate will be able to apply their skills and knowledge to similar projects and initiatives.
ASSUMPTION: Asking these questions will help the candidate better understand the role's expectations, the company's work environment, and the opportunities for growth and development. The successful candidate will be able to demonstrate their ability to work effectively in a remote setting and contribute to the company's overall marketing strategy.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.