Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing day-to-day compliance operations through content moderation and classification
• Reviewing sensitive content to ensure adherence to guidelines and protect platform users
• Cross-functional collaboration with various teams to improve user experience
• Staying updated on trends and participating in content calibrations

ASSUMPTION: This role requires a strong attention to detail, resilience in handling graphic content, and the ability to work effectively in a dynamic environment.

📋 Key Responsibilities

✅ Review Prime Video content to ensure it adheres to established content guidelines

✅ Enforce policy decisions related to content, often of a graphic nature

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas

✅ Participate in content calibrations to ensure consistent policy enforcement

ASSUMPTION: This role may involve exposure to harmful content on a daily basis, requiring a strong commitment to user safety and platform integrity.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong analytical skills and attention to detail
• Ability to handle graphic content and make informed decisions
• Excellent communication and collaboration skills
• Fluency in English

Preferred Skills:

• Experience with data analysis tools
• Familiarity with content moderation guidelines
• Knowledge of relevant languages (e.g., Hindi, Tamil)

ASSUMPTION: While not explicitly stated, proficiency in relevant languages may be beneficial for understanding and moderating local content.

💰 Compensation & Benefits

Salary Range: INR 8,00,000 - 12,00,000 per annum (Estimated, based on industry standards for the role and experience level)

Benefits:

• Medical, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time, 40 hours per week, with flexible work arrangements

ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise)

Founded: 1994

Company Description:

• Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence
• Known for its customer-centric approach, operational excellence, and long-term thinking
• Offers a wide range of products and services, including Amazon.com, Amazon Web Services (AWS), Amazon Prime Video, and Amazon Alexa

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Working at Amazon offers opportunities to grow and learn in a dynamic, fast-paced environment with a global impact.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: Reports directly to the Trust & Safety Manager

Work Arrangement: On-site, with potential for hybrid or remote work in the future

Growth Opportunities:

• Advancement to Senior Associate or Manager roles within Trust & Safety
• Transition to other teams or roles within Amazon, such as AWS or Amazon Prime Video
• Professional development through training and mentorship programs

ASSUMPTION: This role offers opportunities for career growth and development within Amazon's Trust & Safety team and the broader organization.

🌍 Location & Work Environment

Office Type: Corporate office with a collaborative work environment

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and the Silicon Valley of India
• Known for its pleasant climate, vibrant culture, and growing job opportunities
• Offers a mix of traditional and modern amenities, with a wide range of dining, entertainment, and recreational options

Work Schedule: Full-time, with flexible hours and the possibility of working from home occasionally

ASSUMPTION: The work environment at Amazon's Bengaluru office is dynamic, collaborative, and focused on innovation and customer satisfaction.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• On-site or virtual interview with the hiring manager and team members
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Attention to detail and ability to handle graphic content
• Communication and collaboration skills
• Cultural fit and alignment with Amazon's leadership principles

Application Tips:

• Highlight relevant experience and skills in content moderation, trust & safety, or a related field
• Demonstrate your ability to handle graphic content and make informed decisions
• Showcase your understanding of Amazon's leadership principles and how they apply to this role

ATS Keywords: Content Moderation, Trust & Safety, Policy Enforcement, Data Analysis, User Safety, Cross-Functional Collaboration

ASSUMPTION: The application process at Amazon is competitive, and applicants should highlight their relevant skills and experiences to increase their chances of success.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Confident, Sift Science)
• Data analysis tools (e.g., Excel, Google Analytics)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with relevant tools and technologies is beneficial but not always required, as Amazon provides training and support for new hires.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic environment
• Data-driven decision-making
• Collaborative and cross-functional teams
• Focus on customer satisfaction and innovation

Self-Assessment Questions:

• Do you have experience handling graphic content and making informed decisions?
• Are you comfortable working in a fast-paced, dynamic environment?
• Do you align with Amazon's leadership principles and company values?

ASSUMPTION: Applicants should assess their fit with Amazon's company culture, values, and work style to ensure a successful and satisfying career at the organization.

⚠️ Potential Challenges

• Exposure to harmful content on a daily basis
• Handling the emotional toll of reviewing graphic content
• Keeping up with the fast-paced, dynamic work environment
• Balancing the need for consistency in policy enforcement with the evolving nature of content and trends

ASSUMPTION: Applicants should be aware of the potential challenges and ensure they are comfortable and prepared to handle them effectively.

📈 Similar Roles Comparison

• Content Moderator vs. Senior Associate: Content Moderators focus on day-to-day content review, while Senior Associates oversee operations, collaborate cross-functionally, and make strategic decisions
• Trust & Safety vs. Content Policy: Trust & Safety focuses on user safety and platform integrity, while Content Policy involves creating and enforcing content guidelines
• Amazon vs. Other Tech Companies: Amazon offers a unique blend of scale, innovation, and customer focus, with a strong emphasis on operational excellence and long-term thinking

ASSUMPTION: Applicants should research and compare similar roles and companies to ensure they find the best fit for their career goals and preferences.

📝 Sample Projects

• Developing and implementing a content moderation strategy for a new region or platform
• Analyzing data to identify trends and patterns in user-generated content and adjusting policies accordingly
• Collaborating with cross-functional teams to improve user experience and enhance platform safety

ASSUMPTION: Sample projects should demonstrate the applicant's ability to handle graphic content, make informed decisions, and collaborate effectively with cross-functional teams.

❓ Key Questions to Ask During Interview

• How does this role fit into the broader Trust & Safety team and Amazon's overall strategy?
• What are the most significant challenges facing the Trust & Safety team currently, and how can this role help address them?
• How does Amazon support the well-being and resilience of employees handling graphic content?
• What opportunities are there for professional growth and development within the Trust & Safety team and Amazon as a whole?
• How does Amazon balance the need for consistency in policy enforcement with the evolving nature of content and trends?

ASSUMPTION: Applicants should ask thoughtful, informed questions to demonstrate their interest in the role and commitment to Amazon's success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Amazon Jobs portal
• Tailor your resume to highlight relevant skills and experiences in content moderation, trust & safety, or a related field
• Prepare for the interview by researching Amazon's leadership principles and company values
• Follow up with the hiring manager or HR representative within a week after the interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.