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Sr. Director, Creative, Brand Awareness

Salesforce
Full-time
On-site
Chicago, Illinois, United States
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Sr. Director, Creative, Brand Awareness

πŸ”Ή Company: Salesforce

πŸ”Ή Location: Chicago, Illinois, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: May 8, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading creative efforts for brand awareness campaigns
  • Collaborating with cross-functional teams to develop messaging frameworks
  • Ensuring brand consistency and advocating for Salesforce's voice and tone
  • Managing marketing and editorial projects, including scriptwriting for video and voice

ASSUMPTION: This role requires a high level of creativity, collaboration, and project management skills to successfully lead brand awareness campaigns and ensure consistent messaging across various channels and mediums.

πŸ“‹ Key Responsibilities

βœ… Work closely with the Creative Lead and teams on conceptual development, ideation, and execution across key marketing briefs

βœ… Develop messaging frameworks that meet project KPIs; test and iterate when necessary

βœ… Work cross-functionally with key marketing leads to present creative concepts and solutions against briefs

βœ… Apply a deep industry knowledge and a keen understanding of different audience types to write thoughtful and relevant copy across a variety of channels and mediums

βœ… Help to establish and apply the Salesforce voice and tone across all work; guide other writers/project owners on the voice and tone

βœ… Ensure the consistency of the brand and highest quality of copywriting across all projects

βœ… Create, concept, inspire others, and roll up their sleeves while bringing creative ideas to life; deliver and receive feedback

βœ… Think big while operating at the lowest level of detail

βœ… Be a self-starter while being comfortable working with teams, freelancers, agencies, and production partners

ASSUMPTION: The role requires a strong ability to balance strategic thinking with tactical execution, as well as excellent communication and collaboration skills to work effectively with various teams and stakeholders.

🎯 Required Qualifications

Education: BA or BFA in Copywriting or related field

Experience: 12+ years of copywriting experience in a creative agency or client-side group; B2B/tech experience is a plus

Required Skills:

  • Extraordinary writing skills
  • World-class portfolio of work
  • Hands-on expertise in developing creative solutions and campaigns across all mediums
  • Outstanding presentation skills and proven ability to produce and pitch world-class strategic presentations to all levels of an organization
  • Passion for copywriting, language, and creative direction
  • Experience managing marketing and editorial projects; experience in scriptwriting for video and voice a plus

Preferred Skills:

  • Experience in B2B marketing
  • Familiarity with Salesforce products and services

ASSUMPTION: While not explicitly stated, having experience in B2B marketing and familiarity with Salesforce products and services would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $196,800 to $300,200 per year (based on the provided range for Illinois-based roles)

Benefits:

  • Comprehensive health, dental, and vision insurance
  • 401(k) matching
  • Paid time off (vacation, sick, and holidays)
  • Employee stock purchase plan
  • Tuition reimbursement
  • Employee discounts on Salesforce products

Working Hours: Full-time, typically Monday through Friday, 9:00 AM to 5:00 PM, with some flexibility for project needs

ASSUMPTION: The salary range provided is for Illinois-based roles. For remote or other locations, the salary range may vary. Benefits are based on typical industry offerings and may vary based on the employee's location and role.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Salesforce is a leading global provider of customer relationship management (CRM) software and related services, operating in the software development industry.

Company Size: Salesforce has over 10,000 employees worldwide, making it a large enterprise with significant resources and opportunities for growth.

Founded: Salesforce was founded in 1999 and has since grown to become a publicly traded company with a strong global presence.

Company Description:

  • Salesforce is committed to delivering innovative, customer-centric solutions that help businesses grow and succeed
  • The company is known for its strong focus on customer success, employee development, and giving back to communities
  • Salesforce offers a wide range of products and services, including CRM, marketing automation, data analytics, and AI-powered solutions

Company Specialties:

  • Customer Relationship Management (CRM)
  • Marketing Automation
  • Data Analytics
  • Artificial Intelligence (AI) and Machine Learning (ML)

Company Website: http://www.salesforce.com

ASSUMPTION: Salesforce's large size and global presence offer applicants numerous opportunities for career growth and development, as well as exposure to diverse teams and projects.

πŸ“Š Role Analysis

Career Level: This role is at the senior director level, indicating a high level of responsibility and strategic decision-making.

Reporting Structure: The Sr. Director, Creative, Brand Awareness will report directly to the Creative Director and may oversee a team of copywriters and creative professionals.

Work Arrangement: This role is on-site, with the primary work location being Chicago, Illinois. Some flexibility may be available for remote work, depending on the company's policies and the employee's needs.

Growth Opportunities:

  • Potential to lead and mentor a team of creative professionals
  • Opportunities to work on high-impact campaigns and projects
  • Chance to grow within the organization, as Salesforce offers numerous roles and career paths

ASSUMPTION: Given Salesforce's large size and diverse range of products and services, there are ample opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: The primary work location for this role is Salesforce's Chicago office.

Office Location(s): 111 W Illinois St, Chicago, IL 60654, US

Geographic Context:

  • Chicago is a major city in the Midwest region of the United States
  • The city offers a diverse range of cultural, entertainment, and recreational opportunities
  • Chicago has a humid continental climate, with warm summers and cold, snowy winters

Work Schedule: The work schedule for this role is typically Monday through Friday, 9:00 AM to 5:00 PM, with some flexibility for project needs.

ASSUMPTION: Working in Chicago offers applicants the opportunity to live and work in a vibrant, culturally rich city with a diverse range of professional and personal growth opportunities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a recruiter or HR representative
  • In-depth interviews with hiring managers and team members
  • Portfolio or case study presentation (for creative roles)
  • Final round interviews with senior leadership

Key Assessment Areas:

  • Creativity and problem-solving skills
  • Writing and communication skills
  • Collaboration and teamwork abilities
  • Strategic thinking and planning
  • Understanding of Salesforce's brand and products

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare a portfolio or case studies showcasing your creative work and achievements
  • Research Salesforce's brand, products, and company culture to demonstrate your understanding and enthusiasm
  • Practice common interview questions and be prepared to discuss your creative process and thought leadership

ATS Keywords: Copywriting, Creative Direction, Brand Awareness, Marketing, Project Management, Presentation Skills, Campaign Development, Audience Understanding, Messaging Frameworks, Collaboration, Content Marketing, Scriptwriting, Visual Communication, Feedback Reception, Ideation, Problem Solving

ASSUMPTION: Salesforce's application process is designed to assess candidates' skills, experience, and cultural fit, with a focus on creativity, collaboration, and strategic thinking.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Microsoft Office Suite (Word, PowerPoint, Excel)
  • Project management tools (Asana, JIRA, Trello)
  • Content management systems (CMS)
  • Marketing automation platforms (Pardot, Marketo)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and campaigns the candidate works on.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Success
  • Innovation
  • Trust
  • Equality
  • Sustainability

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Focused on results and continuous improvement
  • Committed to diversity, equity, and inclusion

Self-Assessment Questions:

  • How do you embody Salesforce's values in your daily work?
  • Can you provide an example of a time when you successfully collaborated with a cross-functional team to deliver a creative project?
  • How do you approach feedback and continuous learning in your creative process?

ASSUMPTION: Salesforce's company culture emphasizes customer success, innovation, and trust, with a strong focus on collaboration, diversity, and inclusion.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Balancing strategic thinking with tactical execution
  • Adapting to a fast-paced, dynamic work environment
  • Ensuring brand consistency across various channels and mediums
  • Working with remote or distributed teams

ASSUMPTION: The Sr. Director, Creative, Brand Awareness role may present challenges related to project management, strategic thinking, and adapting to a fast-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other senior director roles in creative or marketing, this role has a strong focus on brand awareness and ensuring consistent messaging across various channels and mediums
  • In the software development industry, this role is unique in its focus on creative direction and copywriting for brand awareness campaigns
  • Career progression in this role may lead to opportunities in marketing leadership, creative direction, or brand management

ASSUMPTION: This role is distinct in its focus on creative direction and copywriting for brand awareness campaigns within the software development industry.

πŸ“ Sample Projects

  • Developing a comprehensive brand awareness campaign for Salesforce's Dreamforce event
  • Creating a series of targeted ads for Salesforce's marketing automation platform, Pardot
  • Writing and producing a script for a Salesforce product demo video

ASSUMPTION: The specific projects the candidate works on may vary depending on the company's priorities and the candidate's skills and experience.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics for this role?
  • How does this role fit into the overall marketing strategy for Salesforce?
  • What are the most significant challenges facing the brand awareness campaigns in the next 12-24 months?
  • How does Salesforce support the growth and development of its employees?
  • What is the company's approach to work-life balance and flexibility for this role?

ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates the candidate's interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare a portfolio or case studies showcasing your creative work and achievements
  • Research Salesforce's brand, products, and company culture to demonstrate your understanding and enthusiasm
  • Follow up with the hiring manager or recruiter within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.