Sr. Director, Donor Communications

📌 Core Information

🔹 Job Title: Sr. Director, Donor Communications

🔹 Company: Hope Media Group

🔹 Location: New Caney, TX (Greater Metro Houston)

🔹 Job Type: On-site, Full-time

🔹 Category: Nonprofit, Entertainment Providers

🔹 Date Posted: May 27, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing donor experience strategies and implementation across all Hope Media Group brands
• Leading teams responsible for donor stewardship communications
• Playing a key role in donor retention and engagement
• Collaborating with various ministry areas to achieve objectives
• Managing budgets and staff, while exercising sound financial judgement

ASSUMPTION: This role requires a high level of strategic thinking, leadership, and communication skills to effectively manage donor relationships and team members.

📋 Key Responsibilities

✅ Oversee and implement strategic, harmonious multi-channel donor communications experience for each unique donor community

✅ Participate in Support Drive planning and support on-air event components with print and digital donor communications

✅ Partner with Programming, Marketing, and others to facilitate comprehensive Engagement 365 messaging across all platforms

✅ Develop and implement a comprehensive outbound donor stewardship program

✅ Set and achieve annual revenue goals for the direct mail program

✅ Lead strategy for general donor community stewardship events and partner with donor engagement project manager(s) on event execution

✅ Hire, manage, evaluate, motivate, and develop staff

✅ Provide coaching, training, and tools for successful accomplishment of team and ministry objectives

✅ Responsible for activities of the donor experience staff and manage day-to-day operations of the Donor Communications team

✅ Develop and maintain the department budget in tandem with the Director of Donor Operations and the Chief of Donor Engagement

✅ Pray for coworkers in team meetings or with donors/listeners as needed

✅ Participate in ministry-wide Christian Bible studies and Hope Huddle team meetings for prayer and devotions

ASSUMPTION: This role requires a strong commitment to Christian values and a genuine desire to serve others, while maintaining a personal relationship with Jesus Christ.

🎯 Required Qualifications

Education: Bachelor’s Degree, or equivalent work experience

Experience:

• Minimum 5 years’ experience in development/fundraising for non-profit organizations
• Minimum 3 years’ experience in leadership/program management
• Experience with direct mail and digital campaigns
• Experience with multi-level marketing strategies
• Experience with relational databases

Required Skills:

• Track-record of Leadership
• Strong professional leadership abilities
• Excellent communication and interpersonal skills
• Exceptional planning and organizational skills
• Ability to multitask, meet deadlines, and communicate proactively
• Ability to engage, influence, and build long-term relationships
• Expertise with fundraising databases
• Working knowledge of federal and state tax planning favorable to charitable giving
• Must be proactive and innovative
• Ability to work collaboratively with internal and external stakeholders
• Proficient in Microsoft Office and project management software (preferably Wrike)
• Heart for Christian ministry
• Strong moral character
• Ability to maintain confidentiality
• Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scripture
• Must be an active member of a Bible believing local church

Preferred Skills:

• Experience with Wrike or similar project management software
• Experience in the radio broadcasting industry

ASSUMPTION: Candidates with experience in non-profit development, fundraising, and leadership roles will be well-suited for this position. Familiarity with the radio broadcasting industry is a plus.

💰 Compensation & Benefits

Salary Range: $80,000 - $110,000 per year (Based on industry standards for a Sr. Director role in the nonprofit sector, with 5-10 years of experience in Texas)

Benefits:

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Savings Accounts
• Short Term Disability/Long Term Disability
• EAP (Employee Assistance Program)
• Paid Time Off
• Service Days
• Paid Holidays
• 403B Retirement
• Group Life Insurance
• Legal Shield/Identity Theft Protection

Working Hours: Full-time, Monday-Friday, with occasional evenings, weekends, and holidays as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Hope Media Group operates in the entertainment providers industry, focusing on radio broadcasting, special events, ticketing, and digital media. They engage people to love Jesus, serve others, and spread Hope through their various brands, including KSBJ, WayFM, Vida Unida, NGEN Radio, Hope Nation, WAYLOUD, and Hope Events.

Company Size: Hope Media Group has 201-500 employees, providing a mid-sized organization structure with opportunities for growth and collaboration.

Founded: Hope Media Group was founded in 1982, with a rich history in Christian media and a strong commitment to its mission and values.

Company Description:

• Hope Media Group is a family of media ministry brands that engage people to love Jesus, serve others, and spread Hope through radio, events, online content, and mobile apps.
• Headquartered in Houston, the brands include Houston-focused KSBJ, the national network of WayFM stations, “Vida Unida”, digital content outlets NGEN Radio (Christian hip-hop and pop), Hope Nation, WAYLOUD (Christian rock) and God Listens The Prayer App, plus a concert and event brand, Hope Events.

Company Specialties:

• Radio Broadcasting
• Special Events
• Ticketing
• Digital Media

Company Website: http://www.hopemediagroup.com

ASSUMPTION: Hope Media Group's mission and values are centered around engaging people to love Jesus, serve others, and spread Hope, making it an ideal fit for candidates with a strong commitment to Christian principles.

📊 Role Analysis

Career Level: This role is a senior-level position, requiring a high level of experience, leadership, and strategic thinking.

Reporting Structure: The Sr. Director, Donor Communications reports directly to the Chief of Donor Engagement and oversees the donor experience teams across all Hope Media Group brands.

Work Arrangement: This is an on-site position, with occasional travel and evening, weekend, and holiday work as needed.

Growth Opportunities:

• Potential advancement to a Chief of Staff or similar executive role within the organization
• Expanding influence and impact within the donor engagement and fundraising departments
• Developing leadership and management skills through team supervision and mentoring

ASSUMPTION: This role offers significant opportunities for growth and development within the organization, as well as the chance to make a meaningful impact on the ministry's mission and goals.

🌍 Location & Work Environment

Office Type: Hope Media Group's headquarters is located in Houston, Texas, with a modern and collaborative work environment.

Office Location(s): 1722 Treble Dr., Houston, TX 77338, USA

Geographic Context:

• Houston is the fourth most populous city in the United States, with a diverse and vibrant culture.
• The Greater Metro Houston area offers a wide range of housing options, dining, entertainment, and recreational opportunities.
• Houston has a humid subtropical climate, with mild winters and hot, humid summers.

Work Schedule: Full-time, Monday-Friday, with occasional evenings, weekends, and holidays as needed

ASSUMPTION: The work environment at Hope Media Group is collaborative, engaging, family-oriented, and friendly, with a strong focus on Christian values and ministry objectives.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager
• On-site interview with the hiring manager and other team members
• Final interview with the Chief of Donor Engagement
• Background check and reference check

Key Assessment Areas:

• Leadership and management skills
• Communication and interpersonal skills
• Strategic thinking and planning abilities
• Understanding of Christian ministry and values
• Fundraising and donor engagement experience

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your personal commitment to Christian values and ministry objectives
• Research Hope Media Group and their various brands to demonstrate your familiarity with the organization and its mission

ATS Keywords: Donor Communications, Donor Engagement, Fundraising, Nonprofit, Leadership, Strategic Planning, Christian Ministry, Donor Retention, Donor Stewardship, Direct Mail, Digital Campaigns, Multi-Channel Communications, Project Management, Budget Management, Team Management

ASSUMPTION: The interview process at Hope Media Group is designed to assess candidates' skills, experience, and cultural fit within the organization, with a strong emphasis on Christian values and ministry objectives.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Project management software (preferably Wrike)
• Fundraising databases (e.g., Bloomerang, DonorPerfect, Kindful)
• Direct mail and digital campaign tools (e.g., Mailchimp, Constant Contact, Canva)

ASSUMPTION: Familiarity with the listed tools and technologies is preferred but not required. Training will be provided as needed.

👔 Cultural Fit Considerations

Company Values:

• Engage people to love Jesus, serve others, and spread Hope
• Collaborative and family-oriented work environment
• Strong commitment to Christian values and ministry objectives
• Continuous learning and growth opportunities

Work Style:

• Collaborative and team-focused
• Results-driven and proactive
• Adaptable and responsive to change
• Strong communication and interpersonal skills

Self-Assessment Questions:

• How do your personal values and commitment to Christian principles align with Hope Media Group's mission and values?
• How have you demonstrated leadership and strategic thinking in previous roles, and how might you apply these skills in this position?
• How do you approach building and maintaining long-term relationships with donors, and how might you adapt this approach to a multi-channel, harmonious donor communications strategy?

ASSUMPTION: Candidates who demonstrate a strong commitment to Christian values, a collaborative work style, and a results-driven approach will be well-suited for this role and the Hope Media Group culture.

⚠️ Potential Challenges

• Managing a team with diverse skills and backgrounds, requiring strong leadership and communication skills
• Balancing multiple priorities and deadlines, necessitating exceptional organizational skills and time management
• Adapting to a fast-paced, dynamic work environment, with occasional evenings, weekends, and holidays as needed
• Navigating a large, multi-brand organization, requiring strong networking and collaboration skills

ASSUMPTION: These challenges can be overcome with strong leadership, communication, and organizational skills, as well as a commitment to Hope Media Group's mission and values.

📈 Similar Roles Comparison

• Compared to other senior-level fundraising and donor engagement roles, this position offers a unique opportunity to oversee multi-channel donor communications strategies across a diverse range of brands within a single organization
• Unlike other roles in the nonprofit sector, this position requires a strong commitment to Christian values and ministry objectives, as well as a heart for serving others
• Career progression in this role may lead to advancement opportunities within the organization, such as Chief of Staff or similar executive roles

ASSUMPTION: Candidates with experience in nonprofit fundraising, donor engagement, and leadership roles will find this position to be a unique and rewarding opportunity within the Christian media and entertainment industry.

📝 Sample Projects

• Developing and implementing a comprehensive outbound donor stewardship program, including print and digital communications, events, and personalized donor experiences
• Collaborating with Programming, Marketing, and other ministry areas to create a harmonious, multi-channel donor communications strategy for Engagement 365
• Leading a team to execute a successful Support Drive event, including print and digital donor communications, on-air components, and direct mail solicitations

ASSUMPTION: These sample projects demonstrate the strategic, collaborative, and leadership-focused nature of the Sr. Director, Donor Communications role within Hope Media Group.

❓ Key Questions to Ask During Interview

• How does this role contribute to Hope Media Group's overall mission and objectives, and how might my work impact the organization's success?
• What are the primary challenges facing the donor engagement and fundraising departments, and how might my leadership and strategic thinking help address these issues?
• How does Hope Media Group support the professional development and growth of its employees, particularly in senior-level roles like this one?
• What are the key priorities for this role in the first 30, 60, and 90 days, and how might I best prepare to address these challenges?
• How does Hope Media Group foster a collaborative and engaging work environment, and what steps does the organization take to maintain a positive and productive culture?

ASSUMPTION: Asking these questions demonstrates a proactive and engaged approach to the interview process, as well as a genuine interest in the role and the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on fundraising, donor engagement, leadership, and strategic thinking
• Prepare for your interview by researching Hope Media Group and their various brands, as well as their mission and values
• Be ready to discuss your personal commitment to Christian values and ministry objectives, and how you might apply these principles in this role
• Follow up with the hiring manager within one week of your interview to express your continued interest in the position and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.