📌 Core Information
🔹 Job Title: Stage Marketing - Customer Journey
🔹 Company: Prijsvrij Vakanties
🔹 Location: ’s-Hertogenbosch, Noord-Brabant, Netherlands
🔹 Job Type: Intern
🔹 Category: Marketing
🔹 Date Posted: May 1, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Analyzing customer feedback and journeys to identify improvement opportunities
- Collaborating with marketing and customer care teams to implement enhancements
- Working on a meewerkstage with a focus on learning and development
- Contributing to a dynamic and informal work environment
ASSUMPTION: This role is ideal for students pursuing a higher education degree in marketing, communication, economics, or tourism, looking to gain practical experience in a marketing role with a focus on customer experience.
📋 Key Responsibilities
✅ In kaart brengen en implementeren van verbeteringen in de customer journey
✅ Meewerken aan onze AI chat- en voicebot
✅ Analyseren van klantdata, reviews en feedback
✅ Identificeren van knelpunten en verbetermogelijkheden
✅ Voorstellen van optimalisaties in samenwerking met marketing en Customer Care
✅ Meedenken over automatisering en personalisatie van communicatie
ASSUMPTION: The role involves a mix of analytical, creative, and collaborative tasks, requiring strong problem-solving skills and the ability to work effectively with cross-functional teams.
🎯 Required Qualifications
Education: Pursuing a higher education degree in marketing, communication, economics, or tourism
Experience: No relevant work experience required
Required Skills:
- Analytical skills
- Customer focus
- Service processes
- Data analysis
- Digital customer experience
- Communication skills in Dutch and English
Preferred Skills:
- Experience with AI chatbots
- Knowledge of customer journey mapping tools
ASSUMPTION: While not required, experience with AI chatbots and customer journey mapping tools would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: €500 per month (as per AI salary estimation)
Benefits:
- Career development opportunities
- Informal work environment
- Team activities and events
- Office sports and wellness facilities
- Free fruit and coffee
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is estimated based on industry standards for entry-level marketing internships in the Netherlands. Benefits are based on the information provided in the job description.
📌 Applicant Insights
🔍 Company Context
Industry: Travel Arrangements
Company Size: 201-500 employees
Founded: 2010
Company Description:
- Prijsvrij Vakanties focuses on providing the best travel deals for its customers
- The company is known for its user-friendly website and high service levels
- Prijsvrij Vakanties is a subsidiary of DER Touristik, a global travel and tourism company
Company Specialties:
- Zonvakanties
- Hotels
- Stedentrips
- Wintersport
- Verre Reizen
- Adults Only
- Kindvriendelijk
- and Vliegvakanties
Company Website: prijsvrij.nl
ASSUMPTION: Prijsvrij Vakanties is a well-established travel company with a strong focus on customer satisfaction and innovation.
📊 Role Analysis
Career Level: Entry-level (Intern)
Reporting Structure: Reports to the Marketing Team
Work Arrangement: On-site, full-time (40 hours per week)
Growth Opportunities:
- Potential full-time employment after the internship
- Opportunities to work on various projects and learn from experienced marketing professionals
- Possibility to gain experience in a dynamic and growing company
ASSUMPTION: This internship offers a unique opportunity for students to gain practical experience in marketing and customer experience, with the potential for long-term career growth.
🌍 Location & Work Environment
Office Type: Modern office with sit-stand desks and a perfect public transportation connection
Office Location(s): Koningsweg 101, ’s-Hertogenbosch, Noord-Brabant, Netherlands
Geographic Context:
- ’s-Hertogenbosch is a city in the south of the Netherlands with a population of approximately 150,000
- The city is known for its historic center and vibrant cultural scene
- ’s-Hertogenbosch is easily accessible by train, car, and bike
Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM (with a one-hour lunch break)
ASSUMPTION: The office environment is modern, comfortable, and well-equipped to support the needs of employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager
- Decision and offer
Key Assessment Areas:
- Analytical skills
- Customer focus
- Communication skills
- Problem-solving skills
Application Tips:
- Highlight relevant coursework and projects that demonstrate analytical and customer-focused skills
- Tailor your resume and cover letter to emphasize your fit for this specific role
- Prepare examples of customer journey mapping or data analysis projects
ATS Keywords: Customer Journey, Marketing Intern, Data Analysis, Customer Experience, AI Chatbot
ASSUMPTION: The application process is designed to assess the candidate's analytical, customer-focused, and communication skills, as well as their cultural fit with the company.
🛠️ Tools & Technologies
- Customer journey mapping tools (e.g., Lucidchart, Miro)
- Data analysis tools (e.g., Excel, Google Analytics)
- AI chatbot platforms (e.g., ManyChat, MobileMonkey)
ASSUMPTION: Familiarity with these tools is not required, but would be beneficial for this role.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Innovation
- Collaboration
Work Style:
- Informal and dynamic
- Focus on learning and development
- Strong team culture
Self-Assessment Questions:
- Do you have strong analytical skills and a customer-focused mindset?
- Are you comfortable working in a dynamic and collaborative team environment?
- Do you thrive in an informal and innovative work culture?
ASSUMPTION: Prijsvrij Vakanties values candidates who are analytical, customer-focused, and comfortable working in a dynamic and collaborative team environment.
⚠️ Potential Challenges
- Managing multiple projects and priorities
- Working with large datasets and identifying meaningful insights
- Balancing learning and contributing to the team's goals
- Adapting to a fast-paced and growing company environment
ASSUMPTION: These challenges can be overcome with strong time management, problem-solving, and communication skills, as well as a willingness to learn and adapt.
📈 Similar Roles Comparison
- This role focuses more on customer experience and data analysis than traditional marketing roles
- Compared to other marketing internships, this role offers a unique opportunity to work on a wide range of projects and learn from experienced professionals
- Career progression may include roles such as Marketing Coordinator, Customer Experience Manager, or Data Analyst
ASSUMPTION: This role offers a unique blend of marketing, customer experience, and data analysis responsibilities, providing a well-rounded experience for interns.
📝 Sample Projects
- Analyzing customer feedback to identify trends and opportunities for improvement
- Developing and implementing a customer journey mapping project to optimize the customer experience
- Collaborating with the marketing team to create targeted campaigns based on customer data and insights
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available to the successful candidate in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role collaborate with other teams, such as marketing and customer care?
- What opportunities are there for professional development and growth within the company?
- How does Prijsvrij Vakanties support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare for them?
ASSUMPTION: These questions demonstrate the candidate's interest in the role, the company, and their commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your analytical, customer-focused, and communication skills
- Prepare examples of customer journey mapping or data analysis projects to discuss during the interview
- Follow up with the hiring manager, Maritt, after one week if you haven't heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
