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Supervisor, Conversion Rate Optimization

Horizon Media
Full-time
On-site
New York, New York, United States
πŸ§ͺ Conversion Rate Optimization (CRO)

πŸ“Œ Core Information

πŸ”Ή Job Title: Supervisor, Conversion Rate Optimization

πŸ”Ή Company: Horizon Media

πŸ”Ή Location: New York, New York

πŸ”Ή Job Type: Full-Time, Hybrid

πŸ”Ή Category: Advertising Services

πŸ”Ή Date Posted: 2025-07-01

πŸ”Ή Experience Level: Mid-Level (2-5 years)

πŸ”Ή Remote Status: On-site/Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Managing client CRO engagements to ensure successful delivery
  • Collaborating with cross-functional teams to enhance digital channels
  • Analyzing business data to identify opportunities and prioritize improvements
  • Developing and communicating strategic recommendations to clients
  • Working in a fast-paced, startup-like environment within a larger company

ASSUMPTION: This role requires a strong understanding of digital marketing, ecommerce, and CRO principles, as well as excellent communication and collaboration skills.

πŸ“‹ Key Responsibilities

βœ… Manage client CRO engagements, ensuring on-time, on-budget delivery of high-quality deliverables

βœ… Analyze digital channels (website, landing pages, emails, ads) to identify improvement opportunities

βœ… Develop and communicate strategic recommendations to clients, supported by data and best practices

βœ… Collaborate with cross-functional teams, including creative, account, and vendor teams, to execute solutions

βœ… Monitor and report on the impact of delivered solutions, optimizing as needed

ASSUMPTION: This role involves a mix of strategic thinking, data analysis, and hands-on execution, requiring strong organizational skills and the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor’s degree in a relevant field (e.g., business, marketing, web design)

Experience: 3 to 5 years of experience in digital marketing and ecommerce, with a focus on performance-driven programs

Required Skills:

  • Proven experience in CRO, including A/B and multivariate testing, web design, and analytics
  • Strong analytical mindset and data-driven approach to problem-solving
  • Competency in Excel and other data tools, such as Google Analytics
  • Basic understanding of web and ecommerce platforms, as well as digital creative and content development
  • Excellent communication, collaboration, and relationship management skills
  • Ability to thrive in a startup environment, with a focus on adaptability, resilience, and positive attitude

Preferred Skills:

  • Certification in relevant platforms (e.g., Google Optimize, Optimizely, Adobe Target)
  • Experience working with digital creative and content teams

ASSUMPTION: Candidates should have a strong foundation in digital marketing and ecommerce, with a willingness to learn and grow in the CRO field.

πŸ’° Compensation & Benefits

Salary Range: $100,000 - $130,000 per year

Benefits:

  • Health insurance coverage
  • Life and disability insurance
  • Retirement savings plans
  • Company-paid holidays
  • Unlimited paid time off (PTO)
  • Mental health and wellness resources
  • Pet insurance
  • Childcare resources
  • Identity theft insurance
  • Fertility assistance programs
  • Fitness reimbursement

Working Hours: Full-time, typically 40 hours per week, with flexibility for hybrid work arrangement

ASSUMPTION: The salary range is competitive for the role and experience level, and the benefits package is comprehensive and designed to support employee well-being and work-life balance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Advertising Services

Company Size: 1,001-5,000 employees

Founded: 1989

Company Description:

  • Horizon Media is a leader in driving business-based outcomes for marketers
  • Recognized as one of the world’s ten most innovative marketing and advertising companies
  • Named Media Agency of the Year by MediaPost, Adweek, and AdAge
  • Consistently named to Best Places to Work lists by Fortune, Forbes, AdAge, Crain’s New York Business, and Los Angeles Business Journal

Company Specialties:

  • Sports and Entertainment
  • Social Media
  • Media Buying
  • Direct Marketing
  • Social Design
  • Social Buying
  • Insights & Analytics
  • Virtual/Augmented Reality
  • SEO
  • Mobile
  • National & Local TV Investment
  • Audio Investment
  • Creative Services

Company Website: www.horizonmedia.com

ASSUMPTION: Horizon Media is a well-established, innovative advertising agency with a strong focus on driving business outcomes for clients and fostering a positive work environment for employees.

πŸ“Š Role Analysis

Career Level: Mid-level, with opportunities for growth and development in the CRO field

Reporting Structure: Reports directly to the Director, eCommerce Direct to Consumer

Work Arrangement: Hybrid, with a mix of on-site and remote work

Growth Opportunities:

  • Expanding CRO expertise and skills
  • Taking on additional responsibilities and leadership roles
  • Exploring career paths within Horizon Media’s broader organization

ASSUMPTION: This role offers a unique opportunity to gain hands-on experience in CRO while working in a fast-paced, innovative environment with a large, established advertising agency.

🌍 Location & Work Environment

Office Type: Hybrid, with a mix of on-site and remote work

Office Location(s): 75 Varick Street, New York, New York 10013, US; 1888 Century Park East, Los Angeles, California 90067, US; 40 King Street West, WeWork 41st Floor, Ontario, Ontario M5H 3Y2, CA

Geographic Context:

  • New York, New York: A bustling, multicultural city with a thriving advertising industry
  • Los Angeles, California: A major hub for entertainment, media, and technology industries
  • Toronto, Ontario: A diverse, multicultural city with a growing tech and startup scene

Work Schedule: Full-time, with flexibility for hybrid work arrangement

ASSUMPTION: The hybrid work arrangement offers a balance between on-site collaboration and remote flexibility, allowing employees to optimize their work environment based on their preferences and needs.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-depth interview with the hiring manager and team members
  • Case study or project presentation, followed by a Q&A session

  • Final interview with the director or another senior leader

Key Assessment Areas:

  • CRO expertise and analytical skills
  • Communication and collaboration skills
  • Problem-solving and strategic thinking
  • Adaptability and resilience in a fast-paced environment

Application Tips:

  • Highlight relevant experience and achievements in CRO, digital marketing, and ecommerce
  • Tailor your resume and cover letter to emphasize your fit for the role and company culture
  • Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and ability to work collaboratively in a fast-paced environment
  • Be ready to discuss your approach to CRO and provide examples of successful projects or campaigns you’ve worked on

ATS Keywords: Conversion Rate Optimization, CRO, A/B testing, multivariate testing, web design, analytics, digital marketing, ecommerce, client management, project management, collaboration, communication, problem-solving, adaptability, resilience

ASSUMPTION: The interview process will focus on assessing your technical skills, problem-solving abilities, and cultural fit within the company’s fast-paced, innovative environment.

πŸ› οΈ Tools & Technologies

  • Asana
  • Microsoft Teams
  • Excel
  • PowerPoint
  • Google Analytics
  • Google Optimize
  • Optimizely
  • Adobe Target
  • Unbounce
  • Shopify
  • Google Tag Manager

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, and candidates should be comfortable learning and using new platforms as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Collaboration
  • Accountability
  • Integrity
  • Diversity, Equity, and Inclusion

Work Style:

  • Fast-paced and results-driven
  • Collaborative and team-oriented
  • Adaptable and resilient
  • Focused on continuous learning and improvement

Self-Assessment Questions:

  • How do you approach continuous learning and improvement in your role?
  • Can you provide an example of a time when you had to adapt to a significant change or challenge in a project or work environment?
  • How do you prioritize and manage multiple projects or responsibilities simultaneously?

ASSUMPTION: Candidates should be able to demonstrate a strong fit with Horizon Media’s company values and work style, with a focus on innovation, collaboration, adaptability, and continuous learning.

⚠️ Potential Challenges

  • Working in a fast-paced, startup-like environment within a larger company may require additional flexibility and adaptability
  • Managing client expectations and delivering high-quality deliverables on time and within budget can be challenging
  • Staying up-to-date with the latest CRO trends, tools, and technologies may require continuous learning and development
  • Balancing on-site and remote work in a hybrid work arrangement may present unique challenges

ASSUMPTION: These challenges can be overcome with strong communication, collaboration, and adaptability skills, as well as a willingness to learn and grow in the role.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on CRO within an advertising agency, offering a blend of strategic thinking, data analysis, and hands-on execution
  • Compared to other CRO roles, this position offers a broader range of responsibilities and opportunities for growth and development within a larger organization
  • Compared to other roles within Horizon Media, this position requires a unique blend of CRO expertise, digital marketing experience, and client management skills

ASSUMPTION: This role offers a unique opportunity to gain experience in CRO while working in a fast-paced, innovative environment with a large, established advertising agency.

πŸ“ Sample Projects

  • Conducting a comprehensive CRO audit of a client’s website and developing a roadmap for improvement
  • Designing and executing A/B tests to optimize conversion rates for a client’s landing pages
  • Collaborating with creative and content teams to develop and test new page designs and messaging
  • Analyzing customer data to identify segments and develop personalized user journeys

ASSUMPTION: These sample projects illustrate the breadth of responsibilities and opportunities for growth and development in this role.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the client’s CRO efforts, and how can this role help address them?
  • How does this role collaborate with other teams within Horizon Media, such as creative, account, and vendor teams?
  • What opportunities are there for growth and development within this role and the CRO field more broadly?
  • How does Horizon Media support work-life balance for employees, particularly in a hybrid work arrangement?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking these questions can help you better understand the role, the team, and the company, and make a more informed decision about your fit and potential for success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills in CRO, digital marketing, and ecommerce
  • Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and ability to work collaboratively in a fast-paced environment
  • Be ready to discuss your approach to CRO and provide examples of successful projects or campaigns you’ve worked on
  • Follow up with the hiring manager one week after your final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.