Technical Content Developer

📌 Core Information

🔹 Job Title: Technical Content Developer

🔹 Company: Udacity

🔹 Location: United States

🔹 Job Type: Full-time

🔹 Category: Education, Technology

🔹 Date Posted: April 14, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Developing high-quality, engaging content for Udacity's Nanodegree programs and courses
• Collaborating with external subject matter experts and internal team members
• Creating learning content, including video scripts, instructional text, hands-on exercises, quizzes, and capstone projects
• Supporting authors in creating coding environments and providing pedagogical feedback
• Utilizing data and learner feedback to improve content effectiveness and student outcomes

ASSUMPTION: This role requires a strong technical background in cybersecurity and experience in teaching or curriculum development.

📋 Key Responsibilities

✅ Monitor and engage with the latest developments in their area of specialization in the tech industry, review internal and competitor content offerings, and contribute insights for Udacity’s ever-evolving catalog of Nanodegree programs and courses

✅ Utilize technical expertise, industry knowledge, and research skills to develop high-level scopes for Udacity content

✅ Collaborate with external subject matter experts and internal team members to develop effective online content that adheres to Udacity’s pedagogical standards

✅ Coach and support new authors through the Udacity course development process and provide pedagogical feedback to instructors on the content they develop from the perspective of being the “student zero”

✅ Create learning content, including video scripts, instructional text, hands-on exercises, quizzes, and capstone projects using Udacity’s tooling, templates, and pedagogical best practices

✅ Support authors in creating coding environments on our platform, including integrated workspaces and other interactive lab environments

✅ Utilize data and learner feedback to support content effectiveness and student outcomes

ASSUMPTION: The role may require occasional travel for team meetings or industry events.

🎯 Required Qualifications

Education: Bachelor's degree in Computer Science, Cybersecurity, or a related field

Experience: 2+ years of experience in teaching and/or curriculum development (4+ years for Senior TCD) and 2+ years of industry experience in a cybersecurity role (4+ years for Senior TCD)

Required Skills:

• Deep hands-on expertise in core cybersecurity domains, including but not limited to network security, application security, cloud security, and threat detection and response
• Experience conducting or designing penetration testing, vulnerability assessments, incident response plans, and security audits
• Strong understanding of cybersecurity frameworks and compliance standards, such as NIST (800-53, CSF), ISO 27001/27002, CIS Controls, and SOC 2
• Proficient in scripting and automation for security operations, with experience in Python, Bash, and PowerShell
• Familiarity with security tools and platforms, such as SIEMs (e.g., Splunk, ELK), endpoint protection (e.g., CrowdStrike, SentinelOne), and cloud security solutions (e.g., AWS Security Hub, Azure Defender)
• Active engagement with the cybersecurity community, including reading research papers, attending conferences or webinars, and following developments from major vendors and thought leaders
• Ability to translate complex cybersecurity concepts into structured, learner-focused content, such as interactive labs, projects, and real-world case studies
• Experience using version control tools like Git
• Excellent English verbal, written, and copy-editing skills
• A can-do attitude and a growth mindset

Preferred Skills:

• Proven ability to collaborate effectively with diverse teams, managing different priorities and personalities to reach common goals
• Ability to prioritize and effectively handle multiple assignments each week
• Understanding of online learning and experience developing asynchronous online course content
• Demonstrated history of learning and applying new technical skills

ASSUMPTION: Candidates with relevant certifications (e.g., CISSP, CEH, OSCP) may be given preference.

💰 Compensation & Benefits

Salary Range: The maximum base pay for this position is $114,000, depending on experience and location. Udacity offers competitive salaries and benefits packages.

Benefits:

• Flexible working hours
• Paid time off
• Comprehensive medical insurance coverage for you and your dependents
• Employee wellness resources and initiatives (access to wellness platforms like Headspace)
• Quarterly wellness day off
• Personalized career development
• Unlimited access to Udacity Nanodegrees

Working Hours: Full-time (40 hours per week) with flexible working hours

ASSUMPTION: The salary range provided is the maximum base pay and may not include bonuses, stock options, or other forms of compensation.

📌 Applicant Insights

🔍 Company Context

Industry: Udacity operates in the online education industry, focusing on tech-related skills and digital transformation. The company works with corporate clients to provide technical training and upskilling solutions.

Company Size: Udacity is a mid-sized company with a global presence, employing over 500 people. This size allows for a structured yet agile work environment, offering opportunities for growth and collaboration.

Founded: Udacity was founded in 2012, initially as a platform for online learning and now focusing on corporate technical training and upskilling.

Company Description:

• Udacity is on a mission to forge futures in tech through radical talent transformation in digital technologies
• The company offers a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing, and more
• Udacity's rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey

Company Specialties:

• Online Learning Platform
• Corporate Technical Training
• Digital Transformation
• Artificial Intelligence
• Machine Learning
• Data Science
• Cloud Computing

Company Website: Udacity

ASSUMPTION: Udacity's focus on corporate technical training and upskilling may result in a more structured and collaborative work environment compared to traditional online learning platforms.

📊 Role Analysis

Career Level: This role is at the mid-level (2-5 years of experience) and offers opportunities for growth into senior positions within the Technical Content Development team or other departments.

Reporting Structure: The Technical Content Developer will report directly to the Manager of Technical Content Development and collaborate with various teams, including Product, Engineering, and Instructional Design.

Work Arrangement: This is a remote-friendly role with flexible working hours, allowing for a healthy work-life balance.

Growth Opportunities:

• Progression to Senior Technical Content Developer or other senior roles within the Technical Content Development team
• Transition to other departments, such as Product, Engineering, or Instructional Design, based on skills and interests
• Professional development opportunities through Udacity's Nanodegree programs and other training resources

ASSUMPTION: Udacity's focus on growth and development may provide more opportunities for career advancement compared to other online learning platforms.

🌍 Location & Work Environment

Office Type: Udacity has in-person collaboration spaces in Mountain View, Cairo, Dubai, and Noida, with a strong focus on remote work and flexible working hours.

Office Location(s): While this role is remote-friendly, Udacity has offices in multiple locations worldwide.

Geographic Context:

• The United States is the primary market for Udacity's corporate technical training services
• The company has a strong presence in major tech hubs, such as Silicon Valley, and works with clients across various industries
• Udacity's global presence allows for a diverse and inclusive work environment, with team members from different backgrounds and cultures

Work Schedule: Full-time (40 hours per week) with flexible working hours, allowing for a healthy work-life balance

ASSUMPTION: Udacity's focus on remote work and flexible hours may result in a more asynchronous and self-directed work environment compared to traditional office-based roles.

💼 Interview & Application Insights

Typical Process:

• Online application review
• Phone or video screen with the Hiring Manager
• Technical assessment or case study
• Final interview with the team
• Background check and onboarding

Key Assessment Areas:

• Technical expertise in cybersecurity
• Experience in teaching or curriculum development
• Ability to create engaging and effective learning content
• Collaboration and communication skills
• Problem-solving and analytical skills

Application Tips:

• Highlight relevant cybersecurity experience and accomplishments in your resume
• Tailor your cover letter to demonstrate your understanding of Udacity's mission and the role's requirements
• Prepare a portfolio or examples of your previous work, focusing on content development and cybersecurity projects
• Follow up with the Hiring Manager after your interview to express your interest in the role

ATS Keywords: Technical Content Development, Cybersecurity, Curriculum Development, Penetration Testing, Vulnerability Assessments, Incident Response, Security Audits, Scripting, Automation, Version Control, Collaboration, Online Learning, Technical Writing, Data Analysis, Community Engagement, Pedagogical Standards

ASSUMPTION: Udacity's focus on diversity, equity, and inclusion may result in a more inclusive and supportive interview process compared to other companies.

🛠️ Tools & Technologies

• Udacity's proprietary learning management system (LMS)
• Video recording and editing tools (e.g., Camtasia, iMovie)
• Text editing and authoring tools (e.g., Google Docs, Microsoft Word)
• Version control systems (e.g., Git, GitHub)
• Cybersecurity tools and platforms (e.g., SIEMs, endpoint protection, cloud security solutions)

ASSUMPTION: Udacity's proprietary LMS may require some learning and adaptation for new team members.

👔 Cultural Fit Considerations

Company Values:

• Obsess over Outcomes
• Take the Lead
• Embrace Curiosity
• Celebrate the Assist

Work Style:

• Collaborative and team-oriented
• Flexible and adaptable
• Data-driven and analytical
• Continuously learning and improving

Self-Assessment Questions:

• How do you align with Udacity's value of 'Obsess over Outcomes' in your approach to content development?
• How comfortable are you working in a remote and asynchronous work environment?
• How do you ensure that your content caters to diverse learning styles and backgrounds?

ASSUMPTION: Udacity's focus on collaboration, flexibility, and continuous learning may result in a more dynamic and adaptable work environment compared to traditional online learning platforms.

⚠️ Potential Challenges

• The role may require occasional travel for team meetings or industry events
• Udacity's focus on corporate technical training may result in a more structured and collaborative work environment compared to traditional online learning platforms
• The role may require working with multiple stakeholders, including external subject matter experts and internal team members
• The work may involve tight deadlines and multiple assignments each week, requiring strong time management and prioritization skills

ASSUMPTION: Udacity's focus on growth and development may provide opportunities to overcome these challenges and grow professionally.

📈 Similar Roles Comparison

• Compared to traditional online learning platforms, Udacity's focus on corporate technical training may result in a more structured and collaborative work environment
• Udacity's global presence and diverse client base may offer more varied and challenging content development opportunities compared to smaller online learning platforms
• Career progression in Udacity may be more focused on technical expertise and industry experience compared to other online learning platforms, which may prioritize educational background or teaching experience

ASSUMPTION: Udacity's unique focus on corporate technical training and upskilling may provide more opportunities for career growth and development compared to traditional online learning platforms.

📝 Sample Projects

• Developing a comprehensive cybersecurity course for a Fortune 500 company, including video lessons, hands-on exercises, quizzes, and a capstone project
• Creating a series of interactive labs and projects for a cloud security course, focusing on hands-on skills and real-world scenarios
• Collaborating with external subject matter experts to develop a cutting-edge course on emerging cybersecurity threats and trends

ASSUMPTION: Udacity's focus on corporate technical training and upskilling may result in more industry-specific and relevant content development projects compared to traditional online learning platforms.

❓ Key Questions to Ask During Interview

• How does Udacity support the professional development of its Technical Content Developers?
• What are the most challenging aspects of developing content for Udacity's corporate clients?
• How does Udacity ensure the quality and effectiveness of its learning content?
• What opportunities are there for growth and advancement within the Technical Content Development team or other departments?
• How does Udacity foster a collaborative and inclusive work environment?

ASSUMPTION: Udacity's focus on growth and development may provide more opportunities for career advancement and professional growth compared to traditional online learning platforms.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through Udacity's Careers page
• Tailor your resume to highlight your relevant cybersecurity experience and accomplishments
• Write a cover letter explaining your interest in Udacity's mission and the role's requirements
• Prepare a portfolio or examples of your previous work, focusing on content development and cybersecurity projects
• Follow up with the Hiring Manager after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.