📌 Core Information
🔹 Job Title: Technical Writer - Security Service Edge (SSE)
🔹 Company: Hewlett Packard Enterprise
🔹 Location: Frisco, Texas, United States
🔹 Job Type: Full-time
🔹 Category: Engineering Services
---
📌 Essential Job Details
🚀 Job Overview
The Technical Writer is responsible for creating and maintaining technical documentation and UX writing for Hewlett Packard Enterprise's cyber security and networking products. This includes writing user manuals, API documentation, and other technical content. The ideal candidate will have a strong understanding of cyber security and networking concepts, as well as excellent writing and editing skills.
ASSUMPTION: The Technical Writer role is focused on documenting and communicating technical information to both technical and non-technical audiences. This is a core function within the Engineering Services department at Hewlett Packard Enterprise, a leading technology company in the cybersecurity and networking space.
---
📋 Key Responsibilities
✅ Write clear and concise technical documentation that is easy to understand for both technical and non-technical audiences
✅ Gather and synthesize information from a variety of sources, including technical specifications, user feedback, and product demonstrations
✅ Work with engineers and product managers to understand product requirements and ensure that documentation is accurate and up-to-date
✅ Use a variety of writing and editing tools to create high-quality documentation
✅ Stay up-to-date on the latest trends in cyber security and networking technologies
✅ Create UX-focused content that is clear, concise, and easy to understand
✅ Work with designers and engineers to ensure that UX content is aligned with product goals
✅ Work independently and be a self-starter
---
🎯 Required Qualifications
Education: Bachelor's degree in technical writing, communications, Computer Science, certifications, or a related field
Experience: 2+ years in technical writing in the cybersecurity field, and 2+ years of experience as a technical writer
Skills:
- Excellent writing, communication, and editing skills in English
- Strong understanding of cyber security and networking concepts
- Ability to work independently and as a strong team player
- Experience in UX writing – 2+ years
- Foundation knowledge of DevOps tools (Jira, Confluence, ReadMe) – 1+ years
ASSUMPTION: The required qualifications indicate that this is a mid-level technical writing role, with a focus on cybersecurity and networking domain expertise as well as experience in UX writing and DevOps tooling.
Industry Comparison: The provided salary range is competitive for a mid-level technical writing role in the technology industry, especially in a cybersecurity-focused position based in the Frisco, Texas area.
ASSUMPTION: The salary range is based on the information provided in the job listing. However, actual compensation may vary based on the candidate's experience, skills, and negotiation.
---
📌 Applicant Insights
🔍 Company Context
Industry Position: Hewlett Packard Enterprise is a leading global technology company, providing edge-to-cloud computing solutions and services.
Company Size: Hewlett Packard Enterprise is a large, enterprise-scale organization.
Company Stage: Hewlett Packard Enterprise is an established, mature technology company.
ASSUMPTION: The company details are inferred based on Hewlett Packard Enterprise's position as a major global technology provider.
---
📊 Role Analysis
Career Level: This is a mid-level technical writing role, requiring 2+ years of relevant experience.
Reporting Structure: The Technical Writer will likely report to a team lead or manager within the Engineering Services department.
Team Size/Composition: The size and composition of the team are not specified, but the Technical Writer will work closely with engineers and product managers.
Growth Opportunities: There may be opportunities to progress into more senior technical writing roles or move into other areas of the business, such as product management or customer-facing roles.
ASSUMPTION: The role analysis is based on the typical structure and career paths for technical writing positions in the technology industry.
---
🌍 Location & Work Environment
Office Type: This role has been designed as "Onsite" with an expectation that the employee will primarily work from an HPE office.
Geographic Context: Frisco, Texas is a growing tech hub in the Dallas-Fort Worth metropolitan area, with a relatively high cost of living.
Work Schedule: The work schedule is not explicitly stated, but is likely a standard full-time, on-site arrangement.
Regional Considerations: The Frisco, Texas location may appeal to candidates who value the regional tech ecosystem and amenities, as well as those who prefer an in-office work environment.
ASSUMPTION: The work environment details are inferred based on the "Onsite" designation and the company's location in Frisco, Texas.
---
💼 Interview & Application Insights
Typical Process: The interview process for this role may include a phone/video screen, technical writing assessment, and in-person/virtual interviews with the hiring team.
Key Assessment Areas: Employers will likely evaluate the candidate's technical writing skills, cybersecurity/networking domain knowledge, UX writing experience, and ability to work collaboratively with cross-functional teams.
Application Tips: Applicants should highlight their relevant technical writing portfolio, showcase their understanding of cybersecurity and networking concepts, and demonstrate their experience in UX writing and DevOps tooling.
ATS Keywords: Relevant keywords to include in the application may include "technical writer," "cybersecurity," "networking," "UX writing," "Jira," "Confluence," and "ReadMe."
ASSUMPTION: The interview and application insights are based on standard industry practices for technical writing roles in the technology sector.
---
🛠️ Tools & Technologies
The Technical Writer should have experience with the following tools and technologies:
- Jira
- Confluence
- ReadMe
ASSUMPTION: The tools and technologies listed are the specific DevOps tools mentioned in the job requirements. Additional industry-standard tools and software for technical writing may also be used.
---
👔 Cultural Fit Considerations
Company Values: Hewlett Packard Enterprise values innovation, collaboration, and a commitment to social responsibility and sustainability.
Work Style: The work style is likely a balance of independent work and cross-functional collaboration, with a focus on delivering high-quality technical documentation and UX content.
Self-Assessment: Applicants should consider whether they thrive in a fast-paced, technology-driven environment, enjoy synthesizing complex information into clear and concise communication, and are driven to stay up-to-date with the latest industry trends.
ASSUMPTION: The company values and work style are inferred based on Hewlett Packard Enterprise's reputation as a leading technology company and the requirements of the Technical Writer role.
---
⚠️ Potential Challenges
The Technical Writer role may face the following potential challenges:
- Keeping up with the rapid pace of change in the cybersecurity and networking landscape
- Balancing the needs of technical and non-technical stakeholders when crafting documentation
- Ensuring documentation remains accurate and up-to-date as product requirements evolve
ASSUMPTION: These potential challenges are based on the nature of the Technical Writer role and the fast-paced, technology-driven environment of Hewlett Packard Enterprise.
---
📈 Similar Roles Comparison
The Technical Writer role at Hewlett Packard Enterprise is similar to other technical writing positions in the technology industry, with a focus on documenting and communicating complex technical information to various audiences. However, the added emphasis on cybersecurity and networking expertise sets this role apart, requiring a deeper understanding of these domains compared to more general technical writing roles.
ASSUMPTION: The comparison to similar roles is based on standard industry trends for technical writing positions.
---
📝 Sample Projects
As a Technical Writer at Hewlett Packard Enterprise, you may be responsible for the following types of projects:
- Documenting the installation, configuration, and troubleshooting procedures for a new cybersecurity software product
- Creating API documentation to help developers integrate with the company's networking solutions
- Developing user manuals and online help resources to guide customers in the effective use of HPE's products
- Crafting clear and concise UX content, such as error messages, in-app guidance, and product onboarding materials
ASSUMPTION: These sample projects are based on the stated responsibilities of the Technical Writer role and the company's focus on cybersecurity and networking solutions.
---
❓ Key Questions to Ask During Interview
1. Can you provide more details about the specific cybersecurity and networking products I would be responsible for documenting?
2. How does the Technical Writer role collaborate with the engineering and product teams to ensure accurate and up-to-date documentation?
3. What opportunities are available for professional development and growth within the Technical Writing team or the broader organization?
4. Can you describe the company's approach to work-life balance and employee well-being?
5. How does Hewlett Packard Enterprise foster a culture of innovation and continuous learning?
6. What are the most pressing documentation challenges the team is currently facing, and how would I be expected to contribute to addressing them?
ASSUMPTION: These suggested interview questions are based on the role requirements and common areas of interest for technical writing positions.
---
📌 Disclaimer
⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.
---
📌 Next Steps for Applicants
To pursue this Technical Writer opportunity effectively, applicants should:
1. Carefully review the job description and required qualifications to assess their fit for the role.
2. Tailor their resume and cover letter to highlight their relevant technical writing experience, cybersecurity/networking expertise, and UX writing skills.
3. Prepare thoughtful questions to ask during the interview that demonstrate their genuine interest and curiosity about the role and the company.
4. Research Hewlett Packard Enterprise's company culture, values, and industry standing to be able to speak to their alignment with the organization.
5. Ensure their application includes relevant keywords to optimize for applicant tracking systems (ATS), such as "technical writer," "cybersecurity," and "UX writing."
6. Follow up promptly with the hiring team after the interview to reiterate their interest and qualifications.
By taking these steps, applicants can position themselves as strong candidates and increase their chances of securing the Technical Writer - Security Service Edge (SSE) role at Hewlett Packard Enterprise.
