📌 Core Information
🔹 Job Title: Unified Communications Analyst Mid
🔹 Company: General Dynamics Information Technology
🔹 Location: Washington, District of Columbia, United States
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: May 29, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Delivering solutions to complex problems in unified communications
- Tailoring cutting-edge solutions to meet unique client requirements
- Providing state-of-the-art Information Technology (IT) engineering and management leadership
- Enabling customers to increase mission success and enhance mission capabilities
ASSUMPTION: This role requires a strong background in telecommunications and a deep understanding of unified communications systems.
📋 Key Responsibilities
✅ Conduct site surveys to assess communication needs and infrastructure
✅ Identify and recommend equipment needed for deployment
✅ Update trackers for proper configuration and installations
✅ Install, test, document, and train users on newly installed solutions
✅ Monitor and troubleshoot EVoIP systems to ensure optimal performance
✅ Identify potential problems and respond quickly to mitigate any impact on system performance
ASSUMPTION: This role requires strong problem-solving skills and the ability to work independently and in a team environment.
🎯 Required Qualifications
Education: Bachelor's degree with a minimum of 2 years of related experience
Experience: 3+ years of related experience in telecommunications
Required Skills:
- Proven experience in unified communications and telecommunications systems
- Strong knowledge of Avaya and Microsoft TAC
- Familiarity with Power BI
Preferred Skills:
- Certifications in unified communications or related fields
- Experience with government or defense clients
ASSUMPTION: Candidates with relevant certifications and experience in government or defense sectors may be given preference.
💰 Compensation & Benefits
Salary Range: $91,811 - $109,250 per year (based on experience and location)
Benefits:
- 401K with company match
- Comprehensive health and wellness packages
- Paid vacation and holidays
- Short and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Critical illness insurance
- Business travel and accident insurance
Working Hours: 40 hours per week, with the possibility of flexible work arrangements
ASSUMPTION: The salary range provided is an estimate based on industry standards for this role and experience level. Actual salary may vary based on individual qualifications and company policy.
📌 Applicant Insights
🔍 Company Context
Industry: GDIT operates in the IT Services and IT Consulting industry, serving various government, defense, and intelligence community clients.
Company Size: GDIT is a large company with over 10,000 employees, providing ample opportunities for career growth and collaboration.
Founded: GDIT was founded in 1953 and has since grown to become a global leader in technology and professional services.
Company Description:
- GDIT delivers solutions, technology, and mission services to major agencies across the U.S. government, defense, and intelligence community.
- The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber, and application development.
- GDIT is part of General Dynamics, a global aerospace and defense company, and shares its clients' sense of purpose and understanding of their complex environments.
Company Specialties:
- Enterprise IT
- Network Systems Integration
- Professional and Technical Services
- Training and Simulation
- Health
- Wireless
- Information Technology
- Aerospace and Aviation
- Defense
- Cybersecurity
- Cloud Computing
- Artificial Intelligence
- and Quantum Computing
Company Website: gdit.com
ASSUMPTION: GDIT's extensive experience and global presence make it an attractive employer for individuals seeking a challenging and rewarding career in IT services.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement
Reporting Structure: This role may report to a Senior Unified Communications Analyst or a similar manager within the organization's IT department.
Work Arrangement: On-site, with the possibility of flexible work arrangements
Growth Opportunities:
- Advancement to Senior Unified Communications Analyst or similar roles
- Expansion into related fields, such as network systems integration or cybersecurity
- Opportunities to work on diverse projects and gain experience with various clients
ASSUMPTION: GDIT's large client base and diverse project portfolio provide ample opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: Corporate office environment
Office Location(s): Falls Church, Virginia (headquarters) and various client sites worldwide
Geographic Context:
- Washington, DC is a major hub for government and defense activities, providing ample opportunities for career growth and networking.
- The District of Columbia offers a diverse cultural scene, with numerous museums, theaters, and historical sites.
- The cost of living in Washington, DC is relatively high compared to other U.S. cities, with an average salary required to maintain a comfortable lifestyle.
Work Schedule: Standard business hours, with the possibility of flexible scheduling and overtime as needed
ASSUMPTION: The Washington, DC area offers a dynamic and challenging work environment for individuals interested in government and defense sectors.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with hiring manager and/or team members
- Background check and clearance process (if required)
- Job offer and onboarding
Key Assessment Areas:
- Technical expertise in unified communications and related systems
- Problem-solving skills and ability to work independently
- Communication and interpersonal skills
- Adaptability and ability to work in a dynamic environment
Application Tips:
- Highlight relevant experience and skills in your resume, using specific examples and quantifiable achievements
- Tailor your cover letter to the specific role and company, demonstrating your understanding of GDIT's mission and values
- Prepare for technical and behavioral interview questions, focusing on your problem-solving skills and ability to work in a team environment
ATS Keywords: Unified Communications, Telecommunications, EVoIP Systems, Site Surveys, Installation, Troubleshooting, Avaya, Microsoft TAC, Power BI
ASSUMPTION: GDIT's application process is competitive, and candidates should be prepared to demonstrate their technical expertise and fit with the company's culture and values.
🛠️ Tools & Technologies
- Avaya unified communications platform
- Microsoft TAC (Technical Account Manager) services
- Power BI for data visualization and analytics
- Various government and defense-specific tools and systems
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Customer focus
- Innovation
- Collaboration
- Accountability
Work Style:
- Dynamic and fast-paced environment
- Strong emphasis on teamwork and collaboration
- Opportunities for professional growth and development
Self-Assessment Questions:
- Do you possess strong problem-solving skills and the ability to work independently?
- Are you comfortable working in a dynamic and fast-paced environment?
- Do you thrive in a collaborative team setting, and are you able to adapt to new situations and challenges?
ASSUMPTION: GDIT values employees who are adaptable, collaborative, and committed to delivering high-quality solutions to their clients.
⚠️ Potential Challenges
- Working with complex and legacy systems in government and defense environments
- Managing multiple projects and deadlines in a fast-paced environment
- Navigating government clearance processes and security protocols
- Adapting to changes in priorities and project requirements
ASSUMPTION: These challenges require strong technical skills, adaptability, and a commitment to delivering high-quality solutions in a dynamic environment.
📈 Similar Roles Comparison
- Compared to other unified communications roles, this position may require more experience with government and defense clients and their specific systems
- GDIT's focus on government and defense sectors provides unique opportunities for career growth and development in these areas
- This role may offer more opportunities for advancement and specialization compared to similar roles in other industries
ASSUMPTION: GDIT's unique focus on government and defense sectors sets this role apart from similar positions in other industries.
📝 Sample Projects
- Designing and implementing a unified communications solution for a government agency
- Migrating legacy systems to a modern unified communications platform
- Troubleshooting and optimizing EVoIP systems for improved performance and reliability
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by a Unified Communications Analyst Mid at GDIT.
❓ Key Questions to Ask During Interview
- Can you describe the typical projects and clients I would be working with in this role?
- How does GDIT support the professional growth and development of its employees?
- What are the most challenging aspects of working in a government or defense environment, and how does GDIT address these challenges?
- How does GDIT foster a culture of collaboration and innovation within its teams?
- What opportunities are there for advancement and specialization within the unified communications field at GDIT?
ASSUMPTION: These questions demonstrate your interest in the role and provide valuable insights into GDIT's work environment and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://gdit.wd5.myworkdayjobs.com/External_Career_Site/job/USA-DC-Washington/Unified-Communications-Analyst-Mid_RQ200435
- Tailor your resume to highlight relevant experience and skills, using specific examples and quantifiable achievements
- Write a cover letter that demonstrates your understanding of GDIT's mission and values, and your fit for the role
- Prepare for technical and behavioral interview questions, focusing on your problem-solving skills and ability to work in a team environment
- Follow up with the hiring manager or HR representative within one week of submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
