📌 Core Information
🔹 Job Title: Unified Communications Deployment Lead
🔹 Company: General Dynamics Information Technology
🔹 Location: Washington, District of Columbia, United States
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: April 23, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Delivering solutions to complex problems in unified communications
- Tailoring cutting-edge solutions to meet client requirements
- Performing site surveys and identifying equipment for deployment
- Monitoring and troubleshooting EVoIP systems
- Working in a dynamic environment with a focus on mission success
ASSUMPTION: This role requires a high level of technical expertise and the ability to work independently and in a team environment. It also requires a strong understanding of unified communications systems and the ability to adapt to new technologies.
📋 Key Responsibilities
✅ Perform site surveys to assess client needs and infrastructure
✅ Identify and recommend equipment needed for deployment
✅ Update trackers for proper configuration and installations
✅ Install, test, document, and train users on newly installed solutions
✅ Monitor and troubleshoot EVoIP systems to ensure optimal performance
✅ Identify potential problems and respond quickly to mitigate impact on system performance
✅ Assist with inventory tracking and O&M tasks as needed
ASSUMPTION: The role may require occasional travel to client sites and the ability to work in a fast-paced, dynamic environment.
🎯 Required Qualifications
Education: Bachelor of Science in engineering, computer science, or other equivalent technical discipline
Experience: 3+ years of related experience
Required Skills:
- Avaya, Avaya VoIP
- Telecommunications and Telecommunication Systems
- Unified Communications
- Microsoft TAC
- Power BI
Preferred Skills:
- Experience with Avaya Aura and Avaya IP Office
- Certifications: Avaya Certified Support Professional (ACSP) or similar
ASSUMPTION: While not explicitly stated, having experience with Avaya products and relevant certifications would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $107,610 - $145,590 annually. This is an estimate based on the provided salary range and industry standards for this role and experience level.
Benefits:
- 401K with company match
- Comprehensive health and wellness packages
- Paid vacation and holidays
- Short and long-term disability benefits
- Life, accidental death and dismemberment, critical illness, and business travel and accident insurance
Working Hours: 40 hours per week, with the possibility of occasional overtime based on project demands.
ASSUMPTION: The salary range provided is an estimate and may vary based on factors such as performance, location, and company policy.
📌 Applicant Insights
🔍 Company Context
Industry: GDIT operates in the IT Services and IT Consulting industry, providing solutions, technology, and mission services to various government, defense, and intelligence communities.
Company Size: GDIT is a large company with over 10,000 employees, offering opportunities for career growth and diverse project exposure.
Founded: GDIT was founded in 2008 as a spin-off from General Dynamics Corporation.
Company Description:
- GDIT delivers consulting, technology, and mission services to major agencies across the U.S. government
- They operate across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber, and application development
- GDIT is part of General Dynamics, a global aerospace and defense company
Company Specialties:
- Enterprise IT
- Network Systems Integration
- Professional and Technical Services
- Training and Simulation
- Health
- Wireless
- Information Technology
- Aerospace and Aviation
- Defense
- Cybersecurity
- Cloud Computing
- Artificial Intelligence
- and Quantum Computing
Company Website: https://www.gdit.com
ASSUMPTION: GDIT's large size and diverse project portfolio provide ample opportunities for career growth and skill development.
📊 Role Analysis
Career Level: This role is at the mid-level of the career ladder, with opportunities for growth into senior or management positions.
Reporting Structure: The Unified Communications Deployment Lead will report directly to the Manager of Unified Communications.
Work Arrangement: This role is on-site, with the possibility of occasional travel to client sites.
Growth Opportunities:
- Advancement to senior or management positions within the unified communications or IT services departments
- Expansion of technical skills through training and certifications
- Opportunities to work on diverse projects across various industries and government agencies
ASSUMPTION: GDIT's large project portfolio and diverse client base provide numerous opportunities for career growth and skill development.
🌍 Location & Work Environment
Office Type: GDIT's office in Washington, DC, is a professional, modern workspace with collaborative areas and dedicated workspaces.
Office Location(s): 4400 Fair Lakes Court, Fairfax, VA 22033
Geographic Context:
- The Washington, DC, area offers a vibrant cultural scene, numerous historical sites, and a diverse range of neighborhoods
- The area is well-connected by public transportation, with easy access to major highways and airports
- The cost of living in the Washington, DC, area is higher than the national average
Work Schedule: The work schedule is typically Monday through Friday, with the possibility of occasional overtime based on project demands.
ASSUMPTION: The Washington, DC, area offers a dynamic and culturally rich environment for professionals, with ample opportunities for networking and professional development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical assessment or case study
- Final on-site or video interview with the hiring manager and team members
Key Assessment Areas:
- Technical expertise in unified communications and related technologies
- Problem-solving skills and the ability to think critically
- Communication and interpersonal skills
- Adaptability and the ability to work in a fast-paced environment
Application Tips:
- Highlight relevant experience and skills in your resume, using keywords from the job description
- Tailor your cover letter to the specific role and company, emphasizing your fit for the position
- Prepare for the technical assessment by reviewing your knowledge of Avaya products and unified communications systems
ATS Keywords: Avaya, Avaya VoIP, Telecommunications, Telecommunication Systems, Unified Communications, Microsoft TAC, Power BI
ASSUMPTION: GDIT's application process is competitive, with a focus on technical expertise and cultural fit.
🛠️ Tools & Technologies
- Avaya Aura and IP Office
- Microsoft TAC
- Power BI
- Other relevant unified communications and IT service management tools
ASSUMPTION: Familiarity with Avaya products and relevant unified communications tools is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Customer Focus
- Innovation
- Teamwork
- Accountability
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Focused on delivering results and meeting client needs
Self-Assessment Questions:
- Do you have a strong understanding of unified communications systems and Avaya products?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you thrive in a collaborative, team-oriented work culture?
ASSUMPTION: GDIT values employees who are technically proficient, customer-focused, and able to work effectively in a team environment.
⚠️ Potential Challenges
- Occasional travel to client sites may be required
- The work environment can be fast-paced and demanding, with tight deadlines and high expectations
- There may be a need to work overtime or on weekends to meet project demands
- The role may require working with sensitive information and maintaining a high level of security clearance
ASSUMPTION: These challenges are common in roles within the IT services industry and can be managed effectively by the right candidate.
📈 Similar Roles Comparison
- This role is similar to a Unified Communications Engineer or Specialist, with a focus on deployment and management of unified communications systems
- Unlike other roles, this position requires a strong understanding of Avaya products and may involve more frequent travel to client sites
- Career progression in this role could lead to senior or management positions within the unified communications or IT services departments
ASSUMPTION: This role is unique in its focus on unified communications deployment and may offer opportunities for career growth not available in similar roles.
📝 Sample Projects
- Deployment of a new Avaya Aura system for a government agency
- Migration of an existing Avaya IP Office system to a cloud-based solution
- Troubleshooting and optimization of an EVoIP system for a large enterprise
ASSUMPTION: These sample projects illustrate the types of tasks and responsibilities that may be encountered in this role.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role fit into the overall unified communications strategy for the company?
- What opportunities are there for professional development and growth within the department?
- How does GDIT support work-life balance for its employees?
- What is the typical career path for someone in this role?
ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to success.
📌 Next Steps for Applicants
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
