📌 Core Information
🔹 Job Title: UX Content Design Intern
🔹 Company: Back Market
🔹 Location: Paris, Île-de-France, France
🔹 Job Type: Internship
🔹 Category: Design
🔹 Date Posted: April 18, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site (with remote options)
🚀 Job Overview
Key aspects of this role include:
- Collaborating with cross-functional teams to create user-centered content for various parts of the customer journey.
- Working with existing content designers and writers to proofread and edit copy on deadline.
- Adapting content to an international audience, working with stakeholders and localization managers.
- Participating in user research to understand user challenges and improve product copy based on data-driven insights.
ASSUMPTION: This role requires strong collaboration skills, attention to detail, and a user-focused mindset. The intern will work closely with various teams to ensure consistent and engaging content across all user touchpoints.
📋 Key Responsibilities
✅ Craft UX content for various parts of the customer journey user experience.
✅ Collaborate with existing content designers and writers to help with proofreading and editing all sorts of copy on deadline.
✅ Keep the needs of an international audience in mind, working with stakeholders and our Localization Manager to ensure our approach is adaptable in 18 languages.
✅ Participate in research to understand our users’ challenges first-hand, and keep these learnings forever front-of-mind as you improve our experience.
✅ Dig into quantitative and qualitative data to discover opportunities to improve product copy, messaging, and signposting so our experiences and offerings feel seamless and delightful
ASSUMPTION: The intern will be expected to work independently and collaboratively, balancing multiple projects and deadlines. They will need to be comfortable with ambiguity and able to make data-driven decisions to improve the user experience.
🎯 Required Qualifications
Education: Pursuing a degree in a relevant field (e.g., Design, Communication, or a related discipline) with a focus on UX writing/content design.
Experience: Academic or boot camp training in UX writing/content design or professional work experience in these areas.
Required Skills:
- Excellent English grammar and spelling skills (C2/native-level).
- Excellent communication and collaboration skills.
- Strong attention to detail.
- Ability to adapt writing to a brand tone of voice quickly.
- Experience with product design tools (e.g., Figma) is a plus but not required.
Preferred Skills:
- Experience working with a house glossary and style guide.
- Familiarity with user research methods and data analysis.
- Experience working in a fast-paced, collaborative environment.
ASSUMPTION: The ideal candidate will have a strong portfolio showcasing their UX writing and content design skills, as well as a passion for creating user-centered content that drives meaningful experiences.
💰 Compensation & Benefits
Salary Range: As an internship, this role is not eligible for a salary. However, Back Market offers various benefits, including a hybrid work environment, employee resource groups, mentorship programs, and cultural competency training.
Benefits:
- Hybrid work environment with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.
Working Hours: Full-time (40 hours per week) with flexible work arrangements.
ASSUMPTION: While this internship does not offer a salary, the experience and benefits provided by Back Market make it an attractive opportunity for students looking to gain real-world experience in UX content design.
📌 Applicant Insights
🔍 Company Context
Industry: Back Market operates in the e-commerce and tech refurbishment industry, focusing on sustainability and circular economy principles.
Company Size: Back Market has 501-1,000 employees, providing an environment where interns can work on impactful projects and gain valuable experience.
Founded: Back Market was founded in 2014 by Thibaud Hug de Larauze, Quentin Le Brouster, and Vianney Vaute, with a mission to make tech reliable, affordable, and better than new.
Company Description:
- Back Market is a global marketplace for premium refurbished electronics, focusing on sustainability and reducing electronic waste.
- The company aims to create a positive environmental impact by offering trustworthy, reliable, and affordable tech with 92% less carbon emissions than new.
- Back Market is a certified B-Corp, committed to high sustainability standards and supporting environmental initiatives related to electronic waste.
Company Specialties:
- Refurbished tech marketplace
- Sustainability and circular economy
- Right to Repair
- Sustainable solutions
Company Website: http://www.backmarket.com
ASSUMPTION: Back Market's commitment to sustainability and positive environmental impact makes it an attractive company for interns interested in making a difference through their work.
📊 Role Analysis
Career Level: This role is an entry-level internship, providing an excellent opportunity for students to gain practical experience in UX content design.
Reporting Structure: The intern will report directly to the UX Content Design Lead (Melissa) and work closely with the CJ Tribe Design Manager (Florian) and other members of the Content Design team (Charlotte or Rachel).
Work Arrangement: This role is a hybrid position, with 2 remote days a week, 1 remote work week per quarter, and 3 flex days.
Growth Opportunities:
- Gain hands-on experience working on real-world UX content design projects.
- Develop skills in user research, data analysis, and collaboration with cross-functional teams.
- Potential full-time employment opportunities upon successful completion of the internship.
ASSUMPTION: This internship offers a unique opportunity for students to gain valuable experience in UX content design while working on impactful projects for a sustainable and innovative company.
🌍 Location & Work Environment
Office Type: Back Market's Paris office is a collaborative and innovative workspace, fostering creativity and teamwork.
Office Location(s): Back Market's headquarters are located in Paris, with additional offices in New York, Bordeaux, Prague, Berlin, Barcelona, London, Tokyo, Seoul, and Hong Kong.
Geographic Context:
- Paris is a vibrant and multicultural city, offering a rich environment for personal and professional growth.
- The city is well-connected by public transportation, making it easy for interns to commute to the office.
- Paris is home to a thriving tech industry, providing ample opportunities for networking and career development.
Work Schedule: The intern will work full-time (40 hours per week) with flexible work arrangements, including remote work options.
ASSUMPTION: Back Market's Paris office provides an engaging and supportive work environment, with ample opportunities for interns to learn, grow, and make a meaningful impact on the company's mission.
💼 Interview & Application Insights
Typical Process:
- Phone interview with the Campus Recruiter
- Content design challenge to be completed at home
- Technical interview with the UX Content Design Lead (Melissa) and CJ Tribe Design Manager (Florian)
- Cultural fit interview with a member of the Content Design team (Charlotte or Rachel)
Key Assessment Areas:
- Candidates' understanding of UX content design principles and best practices
- Candidates' ability to adapt their writing to a brand tone of voice quickly
- Candidates' attention to detail and ability to work efficiently under tight deadlines
- Candidates' communication and collaboration skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant skills and experiences in UX content design.
- Prepare a portfolio showcasing your UX writing and content design skills, including any relevant projects or case studies.
- Research Back Market's mission, values, and company culture to demonstrate your alignment with the organization's goals.
ATS Keywords: UX writing, content design, user experience, user-centered design, brand tone, English proficiency, collaboration, attention to detail, data-driven decisions, user research, product copy, messaging, signposting
ASSUMPTION: Back Market's interview process is designed to assess candidates' technical skills, cultural fit, and ability to thrive in a fast-paced, collaborative environment.
🛠️ Tools & Technologies
- Figma (preferred, but not required)
- Microsoft Office Suite
- Google Workspace
ASSUMPTION: While experience with Figma is preferred, Back Market is open to candidates with experience in other product design tools and willing to learn Figma on the job.
👔 Cultural Fit Considerations
Company Values:
- Sustainability: Back Market is committed to reducing electronic waste and promoting a circular economy.
- Innovation: The company encourages creativity, experimentation, and continuous learning.
- Collaboration: Back Market fosters a culture of teamwork and open communication.
Work Style:
- Fast-paced: Back Market operates in a dynamic and ever-changing environment, requiring employees to adapt quickly to new challenges and priorities.
- Data-driven: The company makes decisions based on data and user insights, encouraging employees to approach their work with a critical and analytical mindset.
- User-focused: Back Market prioritizes the user experience in all aspects of its business, from product design to customer service.
Self-Assessment Questions:
- Do you share Back Market's commitment to sustainability and reducing electronic waste?
- Are you comfortable working in a fast-paced, collaborative environment and adapting to changing priorities?
- Do you have a user-centered mindset and a passion for creating meaningful experiences?
ASSUMPTION: Back Market's company culture values sustainability, innovation, and collaboration, making it an attractive workplace for candidates who share these priorities and are eager to make a positive impact on the tech industry.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Adapting to a brand tone of voice quickly and consistently
- Working with an international audience and ensuring content is adaptable in 18 languages
- Balancing user-centered design principles with business objectives and constraints
ASSUMPTION: These challenges provide opportunities for the intern to develop their skills, gain experience working in a dynamic environment, and make a meaningful impact on Back Market's mission.
📈 Similar Roles Comparison
- Unlike traditional UX writing roles, this internship offers the opportunity to work on a wide range of projects and gain experience in various aspects of UX content design.
- Back Market's focus on sustainability and positive environmental impact sets it apart from other tech companies, providing interns with a unique opportunity to make a difference through their work.
- This internship offers a clear career path for successful candidates, with potential full-time employment opportunities upon completion.
ASSUMPTION: While this internship may differ from other UX writing roles in terms of scope and focus, it offers a unique and valuable opportunity for students to gain practical experience and make a meaningful impact on a growing and innovative company.
📝 Sample Projects
- Redesigning product category pages to improve user navigation and discoverability
- Creating onboarding flows and in-app messaging to guide users through the customer journey
- Developing a content style guide and tone of voice guidelines to ensure consistency across all user touchpoints
ASSUMPTION: These sample projects illustrate the range of UX content design work the intern may be involved in, from user research and data analysis to content creation and collaboration with cross-functional teams.
❓ Key Questions to Ask During Interview
- How does Back Market support the professional development and growth of its interns?
- What opportunities are there for collaboration and knowledge-sharing with other teams and departments?
- How does Back Market measure the success of its UX content design efforts, and how can I contribute to these metrics?
- What are the most significant challenges facing the UX content design team currently, and how can this internship help address them?
- How does Back Market foster a culture of innovation and continuous learning, and how can I contribute to this environment?
ASSUMPTION: Asking these questions demonstrates the candidate's interest in Back Market's mission, values, and company culture, as well as their commitment to making a meaningful impact on the organization's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences in UX content design.
- Prepare a portfolio showcasing your UX writing and content design skills, including any relevant projects or case studies.
- Research Back Market's mission, values, and company culture to demonstrate your alignment with the organization's goals.
- Follow up with the Talent Acquisition Team one week after submitting your application to confirm receipt and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
