Visual Communications ServicesCoordinator

📌 Core Information

🔹 Job Title: Visual Communications Services Coordinator

🔹 Company: Northeast Grocery

🔹 Location: Schenectady, NY, United States

🔹 Job Type: On-site, Full-time

🔹 Category: Retail Groceries

🔹 Date Posted: May 9, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing the workflow of the Visual Communications Services Warehouse to meet project needs and requests
• Coordinating with team members to ensure timely fulfillment and installation of signage and fixtures
• Managing inventory of all VCS Warehouse items including store signage and fixtures for chain fulfillment
• Directing the work of other VCS teammates when called upon to assist in the VCS Warehouse
• Performing store audits/surveys for store setups/remodels as needed

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Familiarity with retail operations and visual communications is beneficial.

📋 Key Responsibilities

✅ Identify and seek bids from external trade partners for VCS Warehouse supplies. Orders/purchases supplies with manager's approval.

✅ Maintains inventory of all VCS Warehouse items including store signage and fixtures for chain fulfillment.

✅ Oversees the fulfillment and shipment of all store signing requests. Responsible for packaging all customer job requests to ensure the correct quantity, quality, labeling, and that distribution is on schedule.

✅ Coordinates with Digital Press Operator Lead to confirm production and shipping schedules of printed POS are aligned to ensure deadlines are met.

✅ Oversees the packing and distribution of POS material as needed.

✅ May direct the work of other VCS teammates when called upon to assist in the VCS Warehouse.

✅ Corresponds with customers by way of email and/or phone regarding requests, usage, availability and other pertinent information related to signing and/or fixtures within the VCS Warehouse as needed.

✅ Oversees and performs daily deliveries of outgoing sign materials to the 501 Duanesburg Rd Distribution Center (mail room and produce dock).

✅ Oversees and directs the members of VCS team while at new and or remodeled store setups.

✅ Oversees the proper installation of signing and below for all store conversions and new store openings.

✅ Arranges for and performs out of town travel as needed.

✅ Perform store audits/surveys for store setups/remodels as needed.

✅ Assists with performing bindery and finishing functions (i.e. cutting, taping, stapling) of POS related materials as needed.

✅ Receive product into the Visual Communication Services facility and check inventory against packing slip.

✅ Ensure that the work environment is maintained in a neat, clean and safe manner.

✅ Perform other related duties as assigned by management and adhere to all company policies and procedures.

ASSUMPTION: This role involves a mix of administrative, operational, and customer-facing tasks. Strong communication and organizational skills are crucial for success.

🎯 Required Qualifications

Education: Not specified

Experience: 3+ years of Graphic Arts experience

Required Skills:

• Strong communication skills, both verbal and written
• Mechanically inclined
• Computer skills, including Microsoft Office Suite (Word, Excel, Outlook) and Procureit
• Driven and self-motivated
• Keen eye for detail
• Valid Driver's license
• Basic literacy skills

Preferred Skills:

• Experience with inventory management software
• Familiarity with retail operations
• Knowledge of visual communications industry

ASSUMPTION: While not explicitly stated, a high school diploma or equivalent is likely required for this role. Relevant certifications or additional training in graphic arts or related fields would be beneficial.

💰 Compensation & Benefits

Salary Range: $20.13 - $30.20 per hour

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee discounts on groceries
• Tuition reimbursement and training opportunities

Working Hours: Full-time, 40 hours per week. May require occasional overtime and out-of-town travel.

ASSUMPTION: The salary range provided is an hourly rate. For a full-time employee working 40 hours per week, this would translate to an annual salary of approximately $41,860 - $62,880, before taxes and deductions.

📌 Applicant Insights

🔍 Company Context

Industry: Retail Groceries. Northeast Grocery is part of the Golub Group, which operates over 200 stores under the Price Chopper and Market 32 banners in six states.

Company Size: 10,001+ employees. As a large employer, Northeast Grocery offers extensive resources and opportunities for career growth and development.

Founded: 1932. The company has a long history of serving the community and has grown significantly over the years.

Company Description:

• Northeast Grocery is committed to providing great food, selection, and low prices to its customers
• The company is also dedicated to giving back to the community through various charitable initiatives and events
• Northeast Grocery values diversity and inclusion, celebrating the multiformity that makes its community stronger

Company Specialties:

• Retail Grocery and Best in Fresh

Company Website: http://www.pricechopper.com

ASSUMPTION: Northeast Grocery is a well-established company with a strong commitment to its customers and the community. Its large size and extensive resources make it an attractive employer for those seeking career growth and development opportunities.

📊 Role Analysis

Career Level: Mid-level. This role requires several years of experience in graphic arts and familiarity with retail operations.

Reporting Structure: The Visual Communications Services Coordinator reports directly to the VCS Manager.

Work Arrangement: On-site, full-time. Occasional overtime and out-of-town travel may be required.

Growth Opportunities:

• Advancement to a supervisory or management role within the Visual Communications Services department
• Transfer to a different department or store location within the company
• Professional development and training opportunities

ASSUMPTION: This role offers opportunities for career growth and development within the company. However, advancement may depend on factors such as performance, availability, and the needs of the business.

🌍 Location & Work Environment

Office Type: Warehouse setting. The work environment is fast-paced and involves physical labor, such as lifting and moving materials.

Office Location(s): Schenectady, NY

Geographic Context:

• Schenectady is located in upstate New York, approximately 170 miles north of New York City
• The city has a population of around 65,000 people and offers a mix of urban and suburban living
• The cost of living in Schenectady is generally lower than in larger metropolitan areas

Work Schedule: Full-time, 40 hours per week. May require occasional overtime and out-of-town travel.

ASSUMPTION: The work environment for this role is fast-paced and physically demanding. Applicants should be comfortable working in a warehouse setting and be able to lift and move materials as needed.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-person or virtual interview with the hiring manager and/or other team members
• Background check and reference check
• Job offer

Key Assessment Areas:

• Communication skills, both verbal and written
• Problem-solving and decision-making abilities
• Attention to detail and organizational skills
• Familiarity with retail operations and visual communications
• Adaptability and ability to work in a fast-paced environment

Application Tips:

• Tailor your resume to highlight your relevant experience and skills for this role
• Prepare examples of your work in graphic arts and visual communications
• Be prepared to discuss your availability for overtime and out-of-town travel

ATS Keywords: Visual Communications, Graphic Arts, Inventory Management, Project Coordination, Customer Service, Retail Operations, Signage, Fixtures, POS, Print Production, Bindery, Finishing

ASSUMPTION: The application process for this role is likely to be competitive, as Northeast Grocery is a large employer with extensive resources and opportunities for career growth and development. Applicants should tailor their resumes and cover letters to highlight their relevant experience and skills and be prepared to discuss their availability for overtime and out-of-town travel.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, Outlook)
• Procureit
• Inventory management software (specific software not mentioned)
• Print production and bindery equipment

ASSUMPTION: Familiarity with Microsoft Office Suite and inventory management software is required for this role. Experience with print production and bindery equipment is beneficial but not required.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Integrity
• Respect
• Teamwork
• Innovation

Work Style:

• Fast-paced and results-driven
• Collaborative and team-oriented
• Adaptable and flexible
• Customer-focused and service-oriented

Self-Assessment Questions:

• Do you have strong communication skills, both verbal and written?
• Are you mechanically inclined and comfortable working in a warehouse setting?
• Do you have a keen eye for detail and the ability to multitask in a fast-paced environment?
• Are you comfortable working with customers and providing excellent customer service?

ASSUMPTION: Northeast Grocery values employees who are customer-focused, results-driven, and adaptable. Applicants should be comfortable working in a fast-paced, collaborative environment and be able to provide excellent customer service.

⚠️ Potential Challenges

• Occasional overtime and out-of-town travel may be required
• The work environment is fast-paced and physically demanding, involving lifting and moving materials
• The role requires strong communication and organizational skills, as well as the ability to multitask and prioritize effectively
• The company is a large employer with extensive resources and opportunities for career growth and development, which can make the application process competitive

ASSUMPTION: Applicants should be comfortable working in a fast-paced, physically demanding environment and be able to lift and move materials as needed. They should also be prepared for a competitive application process and be willing to work overtime and out-of-town travel as needed.

📈 Similar Roles Comparison

• This role is similar to a Visual Communications Coordinator or a Warehouse Operations Coordinator in a retail setting
• However, this role is unique in that it requires a mix of administrative, operational, and customer-facing tasks, as well as experience in graphic arts and visual communications
• Career progression in this role could lead to a supervisory or management position within the Visual Communications Services department or a transfer to a different department or store location within the company

ASSUMPTION: While this role shares similarities with other visual communications and warehouse operations roles, its unique blend of responsibilities and requirements sets it apart. Applicants should be prepared to discuss their relevant experience and skills and how they align with the specific needs of this role.

📝 Sample Projects

• Managing the installation of signage and fixtures for a new store opening or remodel
• Coordinating with external trade partners to seek bids on VCS Warehouse supplies and ordering supplies with manager's approval
• Performing a store audit/survey for a store setup/remodel and ensuring that all signage and fixtures are in compliance with company standards

ASSUMPTION: These sample projects are intended to give applicants an idea of the types of tasks and responsibilities they may encounter in this role. However, the specific projects and tasks may vary depending on the needs of the business and the priorities of the VCS Manager.

❓ Key Questions to Ask During Interview

• Can you describe a typical day in this role?
• How does this role fit into the overall operations of the Visual Communications Services department?
• What are the most important priorities for this role in the first 30, 60, and 90 days?
• How does the company support the growth and development of its employees in this role?
• What are the biggest challenges facing the Visual Communications Services department currently, and how can this role help address them?

ASSUMPTION: These key questions are intended to help applicants better understand the role, the department, and the company. Applicants should be prepared to ask thoughtful, relevant questions that demonstrate their interest in and understanding of the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience and skills for this role, including your experience in graphic arts and visual communications, familiarity with retail operations, and strong communication and organizational skills
• Prepare examples of your work in graphic arts and visual communications to showcase your abilities and accomplishments
• Be prepared to discuss your availability for overtime and out-of-town travel during the interview process
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.