Account Executive, Community Manager

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📌 Core Information

🔹 Job Title: Account Executive, Community Manager

🔹 Company: Daniel J Edelman Holdings

🔹 Location: Los Angeles, California, United States

🔹 Job Type: On-site

🔹 Category: 📱 Social Media Marketing, 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with online communities and sparking meaningful conversations
• Identifying and leveraging social trends and cultural moments
• Collaborating with client and internal teams on content creation
• Driving insights-driven strategies across multiple platforms

ASSUMPTION: The role likely involves fast-paced and dynamic work environments to keep up with social media trends, necessitating the ability to adapt quickly and think creatively in a digital landscape.

📋 Key Responsibilities

✅ Engage with audiences across TikTok, Instagram, Threads, LinkedIn, YouTube, and other platforms—proactively and responsively.

✅ Write and edit copy for posts and community interactions, consistently representing the brand’s voice and tone.

✅ Surface trends, social insights, and engagement opportunities in real time.

✅ Contribute to brainstorms and quick-turn campaigns, bringing a social-first mindset to the table.

✅ Partner with strategy and analytics to inform recommendations based on community behavior and platform trends.

✅ Maintain and update editorial calendars and content trackers.

✅ Identify risks and opportunities across platforms and escalate as needed.

✅ Strengthen processes and workflows for community management, moderation, and client reporting.

✅ Build strong client relationships through thoughtful communication, insights, and trusted counsel.

ASSUMPTION: It's assumed this role requires multitasking abilities to manage different social media channels and collaborate across teams efficiently.

🎯 Required Qualifications

Education: Bachelor’s degree in communications, journalism, marketing, or a related field—or equivalent work experience

Experience: 1–2 years of professional experience in social media, community management, or related communications roles

Required Skills:

• Social Media Engagement
• Content Creation and Copywriting
• Trend Analysis and Strategy Development

Preferred Skills:

• Experience with Microsoft or large tech brands
• Live events or real-time activations experience

ASSUMPTION: Experience with similar brands or in fast-paced tech environments would be beneficial, although not explicitly required.

💰 Compensation & Benefits

Salary Range: $50,000 - $70,000 per year

Benefits:

• Medical and dental insurance
• Vision coverage and 401K
• Life insurance, disability insurance, and paid time off

Working Hours: Standard workweek of 40 hours, with possible need for flexibility depending on campaign schedules

ASSUMPTION: The position might require occasional extended hours to meet project deadlines or during peak campaign periods.

📌 Applicant Insights

🔍 Company Context

Industry: Not specified, but likely within marketing and communications based on role description

Company Size: 2-10 employees - indicative of a close-knit environment with direct communication lines

Founded: Information not provided, but likely well-established due to connection with Edelman

Company Description:

• A branch of Assembly Media, Inc., an Edelman company
• Expertise in digital communications for major brands such as Microsoft

Company Specialties:

• Social Media Marketing
• Digital Strategy
• Influencer Engagement

Company Website: Not specified

ASSUMPTION: The company likely leverages Edelman's broader infrastructure and reputation to bolster its services, providing stability and ample networking opportunities.

📊 Role Analysis

Career Level: Entry-level, with potential for career growth within a growing team

Reporting Structure: Likely reports to a senior strategy or social media lead

Work Arrangement: On-site work, encouraging team collaboration and direct client engagement

Growth Opportunities:

• Potential to advance to senior community manager or strategist roles
• Learning opportunities through exposure to a major tech client
• Networking within the Edelman network

ASSUMPTION: The role might offer rapid learning opportunities due to engagement with a major tech client, enhancing one’s skills in a dynamic environment.

🌍 Location & Work Environment

Office Type: Likely located in a modern office building in Los Angeles

Office Location(s): 5900 WILSHIRE BLVD, Los Angeles, California 90036, US

Geographic Context:

• Prime urban location with access to professional resources
• Diverse cultural environment facilitating creativity
• Strong tech and media presence in the region

Work Schedule: Regular business hours with potential for flexibility based on project needs

ASSUMPTION: The vibrant location may enhance creativity and provide networking opportunities with other media professionals.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone screening with HR
• Interview with hiring manager and team members

Key Assessment Areas:

• Proficiency in social media tools
• Creativity and timeliness under pressure
• Ability to engage and grow online communities

Application Tips:

• Highlight previous social media projects and their impact
• Showcase creativity in content engagement strategies
• Prepare to discuss past work with tech or similar industries

ATS Keywords: Social Media Engagement, Community Management, Digital Strategy, Branding, Content Creation

ASSUMPTION: The interview process may emphasize previous experiences and creativity, particularly regarding technological brand engagement.

🛠️ Tools & Technologies

• Social Media Management Tools (e.g., Hootsuite, Buffer)
• Platform-native analytics
• Content Calendar Systems

ASSUMPTION: Proficiency with various social media platforms and their respective analytics tools is presumed necessary for real-time campaign tracking and engagement.

👔 Cultural Fit Considerations

Company Values:

• Commitment to diversity and inclusion
• Focus on community and client relationships
• Adaptability and innovation-centric

Work Style:

• Collaborative and team-oriented
• Responsive to social trends and cultural moments
• Open to feedback and creative input

Self-Assessment Questions:

• How do you stay updated with social media trends?
• Can you provide examples of successful online community engagements?
• How do you handle rapid changes in workload or project scope?

ASSUMPTION: The culture likely values innovation and creativity, requiring team members to adapt quickly to new trends and input.

⚠️ Potential Challenges

• Managing multiple social media platforms simultaneously
• Maintaining consistent brand voice across diverse platforms
• Responding to real-time engagement opportunities effectively
• Balancing content creation with analytical duties

ASSUMPTION: Challenges arise mostly from the fast-paced nature of social media trends and maintaining engagement consistency.

📈 Similar Roles Comparison

• Similar roles may not focus as much on technology clients, offering different industry exposure
• May involve different communication tools or fewer platforms
• Other roles might be hybrid or remote, altering team dynamics and communication

ASSUMPTION: This role's focus on a major tech client like Microsoft may provide distinctive experiences compared to typical social media roles in other industries.

📝 Sample Projects

• Developing a cross-platform campaign for a new Microsoft product
• Real-time engagement during a live Microsoft event
• Analytics-driven insights for client content strategy development

ASSUMPTION: Sample projects likely include high engagement initiatives that require real-time analytical adjustments to content creation.

❓ Key Questions to Ask During Interview

• What are the key performance indicators for this role?
• Can you discuss the team’s recent success with client projects?
• How does the team integrate new trends into client strategies?
• What tools are used to manage social media campaigns?
• How is feedback incorporated into the content creation process?

ASSUMPTION: Asking these questions will help clarify expectations and alignment with team processes and tools during the interview.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure all relevant experiences and skills on your resume are highlighted
• Tailor your cover letter to exhibit your creativity and engagement strategies
• Prepare portfolio or concrete examples of past social media work
• Monitor your application status and follow up as needed

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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