Account Executive - Telecommunications - B2C

📌 Core Information

🔹 Job Title: Account Executive - Telecommunications - B2C

🔹 Company: Infinity

🔹 Location: Bingham Farms, Michigan, United States

🔹 Job Type: On-site

🔹 Category: 📣 Marketing Communications (MarCom), 💼 Account Management

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving outbound acquisition sales for telecommunications products.
• Promoting and selling fiberoptic internet services in a 20-state territory.
• Developing strong customer relationships and ensuring satisfaction.
• Achieving and surpassing sales targets.

ASSUMPTION: This role is heavily sales-oriented and requires strong communication skills and adaptability to meet diverse customer needs across multiple states.

📋 Key Responsibilities

✅ Represent a major regional telecom provider in sales activities.

✅ Promote and sell fiberoptic internet services with competitive offerings.

✅ Engage and convert potential customers by identifying needs and presenting suitable solutions.

✅ Overcome objections through effective persuasion techniques.

✅ Maintain up-to-date knowledge of industry trends and competitor activities.

✅ Collaborate with the sales team to share best practices.

✅ Perform additional duties as needed, contributing to team success.

ASSUMPTION: Responsibilities might require frequent travel within the territory to engage customers directly, highlighting the need for effective time management.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum of 1 year in acquisition sales, with a preference for 3+ years; call center experience preferred.

Required Skills:

• Strong relationship-building capabilities
• Excellent sales and persuasion competence
• Ability to adapt quickly in a fast-paced environment

Preferred Skills:

• Business to Consumer sales experience
• Internet navigation expertise

ASSUMPTION: The position requires someone proactive, with a passion for technology sales and innovation in internet services.

💰 Compensation & Benefits

Salary Range: Up to $60,000+ per year, including base salary and performance-based bonuses.

Benefits:

• Paid time off for vacation, personal, and sick days
• 401(k) plan with match and immediate vesting
• Comprehensive health benefits via Blue Cross Blue Shield for full-time employees

Working Hours: 40-hour work week with potential flexibility for high achievers.

ASSUMPTION: Benefits reflect a supportive environment for long-term career growth with a focus on work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, specializing in project management tools and innovative design solutions.

Company Size: 11-50 employees, offering a dynamic and close-knit environment.

Founded: 2018

Company Description:

• Commitment to using technology to enhance productivity and focus
• Creator of customizable project management software
• Supports extensive integration and task management capabilities

Company Specialties:

• Project Management
• Productivity enhancement
• Task management

Company Website: https://startinfinity.com

ASSUMPTION: The company fosters a tech-savvy and innovative culture, appealing to candidates interested in software-driven solutions.

📊 Role Analysis

Career Level: Mid-level position ideal for growing sales professionals.

Reporting Structure: Likely reports to a regional sales manager or director.

Work Arrangement: Predominantly on-site with possible occasional travel within the territory.

Growth Opportunities:

• Leadership development through internal promotions
• Enhanced sales strategy and negotiation skill building
• Potential cross-departmental collaboration for skill diversification

ASSUMPTION: This role offers promising career growth for individuals aiming to rise in telecommunications sales.

🌍 Location & Work Environment

Office Type: On-site office in Bingham Farms with a collaborative, open-plan space.

Office Location(s): Bingham Farms, Michigan

Geographic Context:

• Proximity to Detroit, a key business district
• Access to rich local culture and business networks
• Considerable community involvement and engagement encouraged

Work Schedule: Standard hours with potential for flexible arrangements depending on performance.

ASSUMPTION: Office environment promotes teamwork and frequent community events to boost employee morale.

💼 Interview & Application Insights

Typical Process:

• Initial online application and resume submission
• Phone screen with HR or recruiting team
• In-person interview with sales manager
• Assessment of sales ability and industry knowledge
• Final decision-making and offer communication

Key Assessment Areas:

• Sales knowledge and experience
• Communication and persuasion skills
• Adaptability to different sales scenarios

Application Tips:

• Highlight any direct telecommunications sales experience
• Prepare to discuss past sales achievements with quantifiable results
• Research Infinity's products and market position

ATS Keywords: Account Executive, Telecommunications Sales, Fiberoptic, B2C Sales, Customer Relationship Management

ASSUMPTION: The company uses a structured interview process to identify candidates who align with its energetic and impact-driven culture.

🛠️ Tools & Technologies

• CRM software for customer interaction logging
• Salesforce for sales management
• Basic proficiency in Microsoft Office Suite

ASSUMPTION: The role demands familiarity with standard sales technology for efficient customer management and data analysis.

👔 Cultural Fit Considerations

Company Values:

• Energy and enthusiasm in execution
• A commitment to excellence in all tasks
• Fostering life-changing experiences for both clients and employees

Work Style:

• Proactive and self-driven approach expected
• Collaborative team dynamic with shared goals
• Flexible and adaptable to developing situations

Self-Assessment Questions:

• How do you handle meeting sales targets under pressure?
• Can you adapt your sales approach to different customer needs?
• What experience do you have with telecommunications products?

ASSUMPTION: Candidates best fit the role if they thrive in high-energy environments and are passionate about delivering outstanding customer experiences.

⚠️ Potential Challenges

• High performance expectations with rigorous targets
• Requires balancing multiple client relationships and priorities
• Rapid technology changes requiring ongoing learning
• Demand for continuous industry research and adaptation

ASSUMPTION: Prospective candidates should be ready for a dynamic sales environment with substantial performance expectations.

📈 Similar Roles Comparison

• Higher earning potential in regions with robust customer bases
• Greater autonomy compared to other roles in customer engagement
• Potential for faster career progression in tech-forward companies

ASSUMPTION: Infinity's sales role provides a distinct advantage in growth potential for talented communicators within telecommunications.

📝 Sample Projects

• Sales strategy development and implementation for new territories
• Promotional campaign execution for fiberoptic services
• Customer feedback analysis and service improvement suggestions

ASSUMPTION: Candidates may engage in projects aimed at boosting product visibility and market penetration.

❓ Key Questions to Ask During Interview

• What are the team's most challenging sales objectives this quarter?
• How does Infinity support employees in reaching professional development goals?
• What are the expectations during the first three months?
• Can you describe the potential career progression from this role?
• How does the company stay ahead of trends in telecommunications?

ASSUMPTION: Interview questions should aim to evaluate company alignment with personal career needs and growth expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant sales and telecommunications experience
• Prepare for a potential phone screening by reviewing common sales scenarios
• Research Infinity and address why you are a good match for their culture
• Follow up with a thank-you email post-interview highlighting your interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.