📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes for the Customer Success team.
- Collaborating with cross-functional teams to identify growth opportunities and streamline workflows.
- Leveraging data and insights to refine the CS playbook and enhance growth strategies.
- Ensuring accountability and driving team-wide adoption of best practices.
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration skills to succeed.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly to identify growth opportunities.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities and ensure process enhancements.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows.
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs and enable the team.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
ASSUMPTION: This role may require occasional weekend work or off-hours communication with global teams.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field.
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- Proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the global nature of the company and its clients.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level roles in B2B marketing, SaaS, and agency environments in the United States)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours per week), with flexibility for occasional remote work
ASSUMPTION: INFUSE offers competitive benefits and a culture that values growth, collaboration, and creativity.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the B2B marketing services industry, focusing on demand generation, lead generation, and account-based marketing.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010, with a mission to help brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: https://www.infuse.com/
ASSUMPTION: INFUSE's global presence and work with prominent brands indicate a strong and stable company with ample opportunities for professional growth.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and may have indirect influence over the Customer Success team.
Work Arrangement: Remote (Solely), with the flexibility to work from anywhere in the United States.
Growth Opportunities:
- Potential career progression into senior roles within the Customer Success or Account Strategy teams.
- Opportunities to expand skills and expertise in data analysis, process improvement, and strategic planning.
- Possibility to work with diverse global teams and gain exposure to various industries and markets.
ASSUMPTION: INFUSE's focus on growth and collaboration creates an environment that supports professional development and career advancement.
🌍 Location & Work Environment
Office Type: Remote (Solely)
Office Location(s): INFUSE has offices in Boca Raton, FL, USA, and London, UK, but this role can be performed remotely from anywhere in the United States.
Geographic Context:
- The United States has a diverse range of time zones, allowing for collaboration with global teams and clients.
- Remote work offers flexibility and the ability to work from various locations within the United States.
- The United States has a well-established infrastructure for remote work, with numerous resources and support available.
Work Schedule: Full-time (40 hours per week), with flexibility for occasional remote work
ASSUMPTION: INFUSE's remote work arrangement allows for a flexible work-life balance and the ability to work from various locations within the United States.
💼 Interview & Application Insights
Typical Process:
- Initial application review and screening.
- Video interview with the hiring manager or interview team.
- Short project or test to assess skills and fit.
- Final interview with the Sr. Director of Account Strategy and/or other team members.
- Offer and onboarding.
Key Assessment Areas:
- Analytical skills and problem-solving abilities.
- Process improvement mindset and attention to detail.
- Collaboration and communication skills.
- Alignment with INFUSE's company values and culture.
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Demonstrate your understanding of INFUSE's business and the role's responsibilities in your application materials.
- Prepare for behavioral interview questions that focus on your problem-solving, collaboration, and communication skills.
- Be ready to discuss your approach to process improvement and data-driven decision-making.
ATS Keywords: Incremental Revenue, Account Growth, Customer Success, CRM, Process Optimization, Data Analysis, Strategic Influence, Collaboration, Communication, Problem-Solving, Process Improvement
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills, fit, and potential for success in the role, with a focus on behavioral and situational interview questions.
🛠️ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Data visualization tools: Tableau, Power BI
- Marketing automation platforms: Marketo, Pardot
- Project management tools: Asana, Trello, Jira
ASSUMPTION: INFUSE uses a combination of industry-standard and proprietary tools to support its operations and client engagements.
👔 Cultural Fit Considerations
Company Values:
- Data-driven: INFUSE emphasizes the use of data and insights to inform decision-making and drive growth.
- Collaborative: INFUSE fosters a culture of teamwork and cross-functional collaboration.
- Innovative: INFUSE encourages creativity and continuous improvement in its approach to marketing and demand generation.
Work Style:
- Results-oriented: INFUSE focuses on delivering measurable outcomes and driving client success.
- Adaptable: INFUSE's global presence and diverse client base require employees to be flexible and adaptable in their approach to work.
- Detail-oriented: INFUSE places a strong emphasis on accuracy and attention to detail in its processes and workflows.
Self-Assessment Questions:
- Do you have a strong analytical mindset and a passion for data-driven decision-making?
- Are you comfortable working in a remote, collaborative environment and communicating effectively with global teams?
- Do you have a proven track record of driving growth and optimizing processes in a dynamic, fast-paced environment?
ASSUMPTION: INFUSE's company values and work style requirements indicate a strong focus on data-driven decision-making, collaboration, and continuous improvement.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced, dynamic environment.
- Collaborating effectively with global teams across different time zones.
- Adapting to changes in processes, tools, or client requirements as the company grows and evolves.
- Balancing the need for data-driven decision-making with the need for quick, agile responses to market changes and client needs.
ASSUMPTION: INFUSE's rapid growth and global presence may present unique challenges and opportunities for employees in this role.
📈 Similar Roles Comparison
- Compared to other Account Growth Manager roles, this position places a stronger emphasis on data analysis and process optimization.
- INFUSE's global presence and diverse client base offer unique opportunities for growth and exposure to various industries and markets.
- This role may have more limited direct management responsibilities compared to some senior-level Customer Success or Account Management positions.
ASSUMPTION: INFUSE's unique business model and global presence set this role apart from similar positions in the industry.
📝 Sample Projects
- Developing and implementing a new process for tracking and reporting incremental revenue across the Customer Success team.
- Conducting a comprehensive analysis of client data to identify trends, opportunities, and areas for improvement in the CS playbook.
- Collaborating with the Sr. Director of Account Strategy to create and deliver training programs that enhance the team's skills and capabilities.
ASSUMPTION: INFUSE's focus on data-driven decision-making and continuous improvement creates ample opportunities for candidates to contribute to and learn from meaningful projects.
❓ Key Questions to Ask During Interview
- Can you describe the current process for tracking and reporting incremental revenue, and how this role will enhance or optimize it?
- How does INFUSE support the professional development and growth of its employees in this role?
- Can you provide examples of how INFUSE's company values and work style requirements are applied in day-to-day work and team interactions?
- How does INFUSE measure the success of its Customer Success team, and how will this role contribute to those metrics?
- Can you describe the typical work schedule and time commitment expected for this remote role?
ASSUMPTION: INFUSE's interview process is designed to assess candidates' skills, fit, and potential for success in the role, with a focus on behavioral and situational interview questions.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through INFUSE's careers page
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role, emphasizing your analytical skills, process improvement mindset, and collaboration abilities.
- Prepare for behavioral interview questions that focus on your problem-solving, collaboration, and communication skills, as well as your approach to data-driven decision-making and process optimization.
- If selected for an interview, be ready to discuss your understanding of INFUSE's business and the role's responsibilities, as well as your alignment with the company's values and work style requirements.
- Follow up with INFUSE after submitting your application to confirm receipt and reiterate your interest in the role. Consider following up every 7-10 business days if you have not heard back.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
