📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes within the Customer Success team.
- Collaborating with various teams to identify growth opportunities and implement efficient tracking systems.
- Automating and improving efficiency in tracking incremental revenue and identifying process enhancements.
- Influencing training and best practices across the team to maximize growth opportunities.
ASSUMPTION: This role requires a high level of analytical and problem-solving skills, with a strong focus on data-driven decision making and process improvement.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows.
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
ASSUMPTION: This role requires a high degree of independence and self-motivation, with the ability to work effectively in a remote environment.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field.
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- A proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
ASSUMPTION: Candidates with experience in a B2B marketing or SaaS environment will have a better understanding of the industry and its specific challenges.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for the role, experience level, and location)
Benefits:
- Competitive benefits package, including health, dental, and vision insurance.
- 401(k) plan with company match.
- Generous PTO and holiday schedule.
- Professional development opportunities.
Working Hours: Full-time (40 hours per week) with flexible scheduling.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the marketing services industry, focusing on B2B demand generation and revenue marketing performance.
Company Size: INFUSE has 1,001-5,000 employees, providing a large, established environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010, with a history of innovation and growth in the B2B marketing space.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's extensive experience and global presence provide a strong foundation for applicants to build their careers.
📊 Role Analysis
Career Level: This role is suitable for mid-career professionals seeking to advance their skills in customer success, account management, or revenue operations.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and work closely with various teams, including Customer Success, Sales, Marketing, and Operations.
Work Arrangement: This is a remote, full-time position with flexible scheduling.
Growth Opportunities:
- Advancement within the Customer Success team or other departments.
- Expanding skills and expertise in account growth, process optimization, and data analysis.
- Potential leadership roles as the team and company continue to grow.
ASSUMPTION: INFUSE's fast-growing, innovative environment offers ample opportunities for professional development and career advancement.
🌍 Location & Work Environment
Office Type: Remote, with no physical office requirement.
Office Location(s): INFUSE has offices in Boca Raton, FL, and London, UK, but this role can be performed remotely from anywhere in the United States.
Geographic Context:
- The United States offers a diverse range of professional opportunities and a large talent pool for INFUSE to draw from.
- The remote work arrangement allows for a better work-life balance and the ability to work from anywhere in the country.
- The United States has a well-established B2B marketing industry, providing ample opportunities for networking and professional growth.
Work Schedule: Full-time (40 hours per week) with flexible scheduling, allowing for a better work-life balance.
ASSUMPTION: The remote work arrangement and flexible scheduling provide applicants with the opportunity to maintain a healthy work-life balance while still advancing their careers.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the INFUSE recruitment team.
- Video interview with the hiring manager or interview team.
- Completion of a short project or test to assess skills and fit for the role.
- Final interview with the Sr. Director of Account Strategy and other key stakeholders.
Key Assessment Areas:
- Analytical and problem-solving skills.
- Experience with CRM tools and data analysis.
- Ability to influence and collaborate effectively with various teams.
- Alignment with INFUSE's company values and culture.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Be prepared to discuss specific examples of your experience with data analysis, process improvement, and collaboration.
- Research INFUSE's company values and culture to ensure a strong fit.
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Collaboration, Communication, Process Improvement, Data Analysis, Training, Automation, Efficiency, Strategic Influence, Client Expansion, Market Trends
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills and fit for the role, with a focus on data-driven decision making and collaboration.
🛠️ Tools & Technologies
- Salesforce
- HubSpot
- Tableau (or other data visualization tools)
- Marketo (or other marketing automation platforms)
ASSUMPTION: Familiarity with these tools is preferred but not required, as INFUSE provides training and support for new hires.
👔 Cultural Fit Considerations
Company Values:
- Data-Driven: INFUSE emphasizes the use of data and analytics to drive decision-making and improve performance.
- Innovative: INFUSE encourages creativity and continuous improvement in all aspects of its operations.
- Collaborative: INFUSE fosters a culture of teamwork and cross-functional collaboration to achieve its goals.
Work Style:
- Remote-friendly: INFUSE offers flexible work arrangements to accommodate employees' personal and professional needs.
- Data-focused: INFUSE places a strong emphasis on data analysis and interpretation to inform its strategies and tactics.
- Results-driven: INFUSE prioritizes achieving measurable results and continuously improving its performance.
Self-Assessment Questions:
- Do you have a strong passion for data analysis and process improvement?
- Are you comfortable working remotely and collaborating with teams in different time zones?
- Do you thrive in a fast-paced, innovative environment and enjoy working on complex challenges?
ASSUMPTION: INFUSE's company values and work style emphasize data-driven decision making, innovation, and collaboration, making it an ideal fit for candidates with strong analytical skills and a passion for process improvement.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced, remote work environment.
- Identifying and implementing process improvements that require significant changes to existing workflows.
- Balancing the need for data-driven decision making with the need for quick, agile responses to market changes.
- Ensuring effective communication and collaboration with team members in different time zones and locations.
ASSUMPTION: These challenges can be overcome with strong time management skills, effective communication, and a proactive, problem-solving mindset.
📈 Similar Roles Comparison
- Compared to other Customer Success or Account Management roles, this position places a stronger emphasis on data analysis and process improvement.
- INFUSE's global presence and extensive experience in the B2B marketing space provide unique opportunities for professional growth and development.
- This role offers a clear path for career advancement within the Customer Success team or other departments.
ASSUMPTION: Applicants should consider their long-term career goals and how this role aligns with their desired path for professional growth and development.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue across the Customer Success team.
- Analyzing client data to identify trends and opportunities for revenue growth and optimization.
- Collaborating with the Sr. Director of Account Strategy to develop and deliver training programs for the Customer Success team.
ASSUMPTION: These sample projects illustrate the data-driven, collaborative nature of the Account Growth Manager role and the opportunity for applicants to make a significant impact on INFUSE's success.
❓ Key Questions to Ask During Interview
- Can you describe the current process for tracking incremental revenue, and how this role will improve it?
- How does INFUSE support the professional development and growth of its employees in this role?
- Can you provide an example of a time when INFUSE's data-driven approach led to significant revenue growth or process improvement?
- How does INFUSE ensure effective communication and collaboration among its remote teams?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: These questions are designed to assess the fit of the role and company culture with the applicant's skills, experience, and career goals.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for your video interview by researching INFUSE's company values and culture, and practicing your responses to common interview questions.
- If selected, complete the short project or test to assess your skills and fit for the role.
- Follow up with the INFUSE recruitment team one week after submitting your application to confirm receipt and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
