📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes for the Customer Success team.
- Collaborating with cross-functional teams to identify and capitalize on growth opportunities.
- Implementing automation and efficiency improvements to streamline workflows.
- Leveraging data insights and market trends to refine the CS playbook for revenue growth.
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration abilities to succeed.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly to identify growth opportunities.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities and ensure teams are held accountable for tracking growth.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows, improving overall efficiency.
✅ Strategic Influence: Continuously evaluate and enhance how the team tracks, measures, and forecasts account growth to drive strategic decision-making.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs that enhance the team's skills and drive best practices.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook and drive revenue growth.
ASSUMPTION: This role involves a mix of strategic planning, data analysis, and cross-functional collaboration to maximize account growth and efficiency.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- Proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
ASSUMPTION: Candidates with a proven track record in a similar role and experience working with data-driven tools will be well-suited for this position.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for a mid-level role in Marketing Services with 3-5 years of experience)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday schedule
- Professional development opportunities
- Remote work equipment allowance
Working Hours: Full-time (40 hours/week), with flexible scheduling to accommodate different time zones
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Marketing Services. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the Marketing Services sector, focusing on B2B demand and revenue marketing performance. The company specializes in driving qualified interest through precision targeting and omnichannel outreach.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010 and has since grown into a global leader in its industry, working with prominent brands such as VMware, ServiceNow, Google, and Microsoft.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles.
- INFUSE offers omnichannel outreach and exclusive marketing programs to engage prospective buying groups throughout their journey.
- The company operates in over 75 countries across all time zones, optimizing clients' lead-to-revenue performance goals.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: www.infuse.com
ASSUMPTION: INFUSE's extensive industry experience and global presence provide a strong foundation for growth and success in this role.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, offering opportunities for growth and development within the Customer Success team and the broader organization.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and collaborate closely with the Customer Success team, as well as other departments such as Sales, Marketing, and Operations.
Work Arrangement: This is a remote, full-time position with flexible scheduling to accommodate different time zones and work-life balance.
Growth Opportunities:
- Expanding one's skill set in data analysis, process improvement, and strategic planning.
- Gaining experience working with a diverse, global team and collaborating across departments.
- Potential career progression into senior roles within the Customer Success team or other departments.
ASSUMPTION: This role offers a unique blend of strategic, analytical, and collaborative responsibilities, providing ample opportunities for professional growth and development.
🌍 Location & Work Environment
Office Type: Remote work environment with no physical office requirement
Office Location(s): N/A (Remote position)
Geographic Context:
- INFUSE has offices in Boca Raton, FL, and London, UK, but this role can be performed remotely from anywhere in the United States.
- The company operates in over 75 countries, providing opportunities to work with diverse, global teams.
- INFUSE's remote work culture fosters flexibility and work-life balance.
Work Schedule: Full-time (40 hours/week) with flexible scheduling to accommodate different time zones and work-life balance
ASSUMPTION: The remote work environment offers flexibility and the opportunity to work with a diverse, global team, but may require strong self-motivation and time management skills.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team
- Video interview with the hiring manager or interview team
- Skills assessment or project, depending on the role
- Final interview with the Sr. Director of Account Strategy or another senior team member
- Offer extension and onboarding
Key Assessment Areas:
- Analytical skills and data-driven decision-making
- Process improvement mindset and problem-solving abilities
- Collaboration and communication skills
- Alignment with INFUSE's company values and culture
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations, emphasizing growth-driven initiatives and process improvements.
- Tailor your resume and cover letter to demonstrate your analytical skills, process improvement mindset, and strong collaboration abilities.
- Prepare for interview questions focused on data analysis, process improvement, and strategic planning, as well as your fit with INFUSE's company culture.
ATS Keywords: Account Growth, Customer Success, Incremental Revenue, Process Optimization, Automation, Efficiency, Strategic Influence, Training, Enablement, Collaboration, Data Insights, Market Trends, CRM Tools, Reporting Dashboards
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission and values. The process may vary depending on the role and the candidate's experience.
🛠️ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Data visualization tools: Tableau, Power BI (preferred)
- Marketing automation platforms: Marketo, Pardot (preferred)
- Collaboration tools: Slack, Microsoft Teams, Google Workspace
ASSUMPTION: Familiarity with the listed tools is preferred but not required. INFUSE provides training and support to help new hires develop the necessary skills.
👔 Cultural Fit Considerations
Company Values:
- Data-driven decision-making
- Collaboration and teamwork
- Continuous learning and improvement
- Customer-centric approach
- Integrity and transparency
Work Style:
- Self-motivated and results-driven
- Strong problem-solving skills and attention to detail
- Excellent communication and collaboration abilities
- Adaptable and open to feedback
- Committed to continuous learning and professional development
Self-Assessment Questions:
- Do you have a proven track record of driving growth and optimizing processes in a similar role?
- Are you comfortable working remotely and managing your time effectively?
- Do you thrive in a collaborative, data-driven environment and enjoy working with diverse, global teams?
ASSUMPTION: INFUSE values candidates who align with their company values and demonstrate a strong work ethic, commitment to professional development, and a customer-centric mindset.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a remote work environment
- Adapting to a fast-paced, dynamic work environment with frequent changes and new initiatives
- Collaborating effectively with diverse, global teams across different time zones
- Balancing strategic planning and execution with day-to-day tasks and responsibilities
ASSUMPTION: These challenges can be overcome with strong time management skills, adaptability, and a proactive, problem-solving mindset.
📈 Similar Roles Comparison
- Unlike traditional Account Management roles, this position focuses heavily on driving growth through data analysis, process improvement, and strategic influence.
- Compared to Revenue Operations roles, this position has a stronger emphasis on customer success and cross-functional collaboration.
- Career progression in this role could lead to senior positions within the Customer Success team or other departments, such as Sales or Marketing.
ASSUMPTION: This role offers a unique blend of responsibilities and growth opportunities, setting it apart from similar positions in the industry.
📝 Sample Projects
- Developing and implementing a new process to automate the tracking of incremental revenue, resulting in a 20% increase in efficiency and a 15% increase in growth opportunities identified.
- Collaborating with the Sales team to refine the account expansion strategy, leading to a 15% increase in upsell opportunities and a 10% increase in account retention rates.
- Partnering with the Marketing team to create targeted, data-driven campaigns that drive account growth and improve customer satisfaction scores by 15%.
ASSUMPTION: These sample projects demonstrate the strategic, collaborative, and data-driven nature of the Account Growth Manager role at INFUSE.
❓ Key Questions to Ask During Interview
- Can you describe the current process for tracking incremental revenue, and how this role will contribute to its improvement?
- How does INFUSE support the professional development and growth of its employees in this role?
- Can you provide an example of a time when INFUSE adapted to a significant change or market shift, and how the Customer Success team played a role in that process?
- How does INFUSE measure the success of its Customer Success team, and how will this role contribute to those metrics?
- What is the typical career path for someone in this role, and what opportunities exist for growth and development within INFUSE?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to INFUSE's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: Apply Now
- Tailor your resume and cover letter to highlight your relevant experience in Customer Success, Account Management, or Revenue Operations, emphasizing growth-driven initiatives and process improvements.
- Prepare for interview questions focused on data analysis, process improvement, and strategic planning, as well as your fit with INFUSE's company culture.
- If selected, complete a skills assessment or project to demonstrate your analytical skills, process improvement mindset, and strong collaboration abilities.
- Follow up with the INFUSE HR team one week after submitting your application to confirm receipt and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
