π Core Information
πΉ Job Title: Account Growth Manager (Remote)
πΉ Company: INFUSE
πΉ Location: Remote
πΉ Job Type: Full-time
πΉ Category: Marketing
πΉ Date Posted: May 6, 2025
πΉ Experience Level: Mid-level (2-5 years)
πΉ Remote Status: Remote (Solely)
π Job Overview
Key aspects of this role include:
- Driving incremental revenue and growth across client accounts
- Optimizing internal processes and workflows for efficiency
- Collaborating with cross-functional teams to align on growth strategies
- Analyzing data and insights to refine the CS playbook for revenue growth
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration skills to succeed.
π Key Responsibilities
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Track Incremental Growth: Produce reports and track trends regularly
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Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
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Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
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Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
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Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
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Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
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Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role may require occasional weekend work or off-hours communication with global teams.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years in Customer Success, Account Management, or Revenue Operations, preferably in a B2B marketing or SaaS environment
Required Skills:
- Strong analytical skills
- Proficient in CRM tools (Salesforce, HubSpot, etc.)
- Excellent communication and collaboration skills
- Proven ability to influence without direct authority
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
- Knowledge of SQL or other database languages
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the global nature of INFUSE's client base.
π° Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level marketing roles in the US)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible PTO and company holidays
- Remote work equipment allowance
- Professional development opportunities
Working Hours: Full-time (40 hours/week) with flexible scheduling to accommodate global team collaboration
ASSUMPTION: INFUSE offers competitive benefits and compensation packages for the marketing industry.
π Applicant Insights
π Company Context
Industry: INFUSE operates in the B2B marketing services industry, focusing on demand generation, account-based marketing, and intent-driven strategies
Company Size: INFUSE has 1,001-5,000 employees, providing ample opportunities for growth and collaboration
Founded: INFUSE was founded in 2010 and has since grown into a global leader in B2B demand marketing
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions
- The company's demand engine is powered by data, ensuring precision targeting and qualified interest
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, and Palo Alto Networks
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's global presence and extensive client base offer unique opportunities for professional growth and exposure to diverse industries.
π Role Analysis
Career Level: This role is suitable for mid-career professionals seeking to advance their marketing or customer success careers
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and collaborate with various cross-functional teams
Work Arrangement: This role is remote solely, with flexible scheduling to accommodate global team collaboration
Growth Opportunities:
- Potential career progression into senior or management roles within the Customer Success or Account Management teams
- Opportunities to work on high-impact projects and influence INFUSE's growth strategies
- Access to professional development resources and training programs
ASSUMPTION: INFUSE's fast-growing nature and focus on customer success present numerous opportunities for career advancement and skill development.
π Location & Work Environment
Office Type: Remote (No physical office required)
Office Location(s): INFUSE has offices in Boca Raton, FL, and London, UK, but this role can be performed remotely from anywhere
Geographic Context:
- INFUSE's global client base exposes employees to diverse cultures and industries
- The remote work arrangement allows for a flexible work-life balance
- INFUSE's company culture emphasizes collaboration, creativity, and growth
Work Schedule: Full-time (40 hours/week) with flexible scheduling to accommodate global team collaboration
ASSUMPTION: INFUSE's remote work environment may require occasional off-hours communication with global teams to ensure seamless execution of projects.
πΌ Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team
- Video interview with the hiring manager
- Skills assessment or case study presentation
- Final interview with the Sr. Director of Account Strategy
- Background check and offer extension
Key Assessment Areas:
- Analytical skills and problem-solving abilities
- Process improvement mindset and attention to detail
- Communication and collaboration skills
- Cultural fit and alignment with INFUSE's values
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations
- Demonstrate strong analytical skills and process improvement mindset in your resume and cover letter
- Prepare for behavioral interview questions focusing on problem-solving, collaboration, and adaptability
- Research INFUSE's company culture and values to showcase your cultural fit
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Process Improvement, Collaboration, Data Insights, Training, Automation, Efficiency, Strategic Influence, Growth Opportunities
ASSUMPTION: INFUSE's hiring process may involve machine learning technologies for initial resume screening, but human review remains a crucial aspect of the evaluation.
π οΈ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Data visualization tools: Tableau, Power BI
- Marketing automation platforms: Marketo, Pardot
- Database languages: SQL
- Project management tools: Asana, Trello, Jira
ASSUMPTION: INFUSE may provide training and resources to help new employees become proficient in their proprietary tools and technologies.
π Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
- Customer-centric approach
- Integrity and accountability
Work Style:
- Results-driven and proactive
- Adaptable and comfortable with change
- Strong communication and collaboration skills
- Attention to detail and process-oriented
- Ability to work independently and in a remote team environment
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working remotely and collaborating with global teams?
- Do you have a proven track record of driving growth and optimizing processes?
- Are you passionate about data-driven decision making and continuous learning?
ASSUMPTION: INFUSE's company culture emphasizes collaboration, creativity, and growth, with a strong focus on data-driven decision making and continuous learning.
β οΈ Potential Challenges
- Occasional off-hours communication with global teams
- Managing multiple priorities and projects simultaneously
- Keeping up with INFUSE's fast-paced growth and evolving priorities
- Adapting to a remote work environment and maintaining productivity
ASSUMPTION: INFUSE's remote work environment and fast-paced growth may present unique challenges that require adaptability and strong communication skills.
π Similar Roles Comparison
- Compared to traditional Account Management roles, this position places a stronger emphasis on data analysis, process optimization, and strategic influence
- In the B2B marketing industry, this role is unique in its focus on driving incremental revenue and growth through a combination of analytical skills, process improvement, and collaboration
- Career progression in this role may lead to senior or management positions within the Customer Success or Account Management teams, or potentially into data-driven marketing strategy roles
ASSUMPTION: INFUSE's Account Growth Manager role is distinct in its blend of analytical, operational, and strategic responsibilities, offering a unique career path in the B2B marketing industry.
π Sample Projects
- Developing and implementing a new process for tracking and reporting incremental revenue
- Collaborating with the CS team to identify and optimize expansion opportunities across client accounts
- Analyzing client data and market trends to refine the CS playbook for revenue growth
ASSUMPTION: INFUSE's Account Growth Manager role involves a mix of strategic, analytical, and operational projects that drive growth and optimize processes.
β Key Questions to Ask During Interview
- How does INFUSE support the professional development of its employees in this role?
- Can you describe the typical workflow and priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE foster a culture of collaboration and innovation in a remote work environment?
- What are the most significant challenges facing the Customer Success team currently, and how can this role help address them?
- How does INFUSE measure the success of the Account Growth Manager role, and what key performance indicators (KPIs) are used to track progress?
ASSUMPTION: INFUSE's interview process will provide valuable insights into the company's culture, growth opportunities, and expectations for this role.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience in Customer Success, Account Management, or Revenue Operations, as well as strong analytical skills and process improvement mindset
- Prepare for behavioral interview questions focusing on problem-solving, collaboration, and adaptability
- Research INFUSE's company culture and values to showcase your cultural fit
- Follow up with INFUSE one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.