Account Growth Manager (Remote)

📌 Core Information

🔹 Job Title: Account Growth Manager (Remote)

🔹 Company: INFUSE

🔹 Location: Remote

🔹 Job Type: Full-Time

🔹 Category: Marketing Services

🔹 Date Posted: May 6, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote Solely

🚀 Job Overview

Key aspects of this role include:

• Driving incremental revenue and optimizing internal processes for client growth
• Collaborating with cross-functional teams to ensure alignment on growth strategies
• Identifying and implementing tools to automate tracking and streamline workflows
• Leveraging data insights to refine the CS playbook for revenue growth

ASSUMPTION: This role requires a strong analytical mindset and experience in customer success or related fields. It's ideal for candidates seeking to make a significant impact on client growth and team efficiency.

📋 Key Responsibilities

✅ Track Incremental Growth: Produce reports and track trends regularly

✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities

✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows

✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth

✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs

✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution

✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth

ASSUMPTION: This role involves a mix of analytical work, process improvement, and cross-functional collaboration. Strong communication and influencing skills are essential for success.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Marketing, Business, or a related discipline)

Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment

Required Skills:

• Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
• Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
• Ability to influence without direct authority, ensuring best practices are followed across teams
• Proactive, problem-solving mindset with a passion for efficiency and process improvement
• Strong collaboration and communication skills to align teams and drive impact

Preferred Skills:

• Experience with data visualization tools (e.g., Tableau, Power BI)
• Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
• Background in B2B marketing or demand generation

ASSUMPTION: While a specific degree is not always required, the ideal candidate will have a strong analytical background and relevant experience in customer success or related fields.

💰 Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (Based on industry standards for the role, experience level, and location)

Benefits:

• Competitive benefits package
• Opportunity to work with industry-leading brands
• Fast-growing, innovative company with a focus on customer success and measurable impact

Working Hours: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: INFUSE operates in the marketing services industry, focusing on B2B demand and revenue marketing performance. They work with leading brands to drive qualified interest and optimize lead-to-revenue performance.

Company Size: INFUSE has 1,001-5,000 employees, providing a large and diverse work environment with ample opportunities for growth and collaboration.

Founded: INFUSE was founded in 2010 and has since grown to become a global leader in its field, working with prominent brands such as VMware, ServiceNow, Google, AWS, Microsoft, and Palo Alto Networks.

Company Description:

• INFUSE is a global B2B demand and revenue marketing performance company
• They specialize in precision targeting, omnichannel outreach, and exclusive marketing programs to drive qualified interest
• Their AI-driven demand engine ensures precision targeting across in-market buyer and account profiles

Company Specialties:

• B2B Demand Generation
• B2B Lead Generation
• Content Syndication
• Content Marketing
• Account-Based Demand Generation
• Predictive Demand Generation
• Lead Validation
• Performance Marketing
• Lead Nurturing
• Intent-Driven Marketing

Company Website: http://www.infuse.com/

ASSUMPTION: INFUSE's extensive experience and global presence make it an attractive option for candidates seeking to work with leading brands and drive measurable impact.

📊 Role Analysis

Career Level: This role is suitable for mid-career professionals with 3-5 years of experience in customer success or related fields. It offers opportunities for growth and advancement within the company.

Reporting Structure: The Account Growth Manager reports directly to the Sr. Director of Account Strategy and works closely with the Customer Success team, as well as cross-functional teams from Sales, Marketing, and Operations.

Work Arrangement: This is a remote, full-time position with flexible scheduling. Collaboration and communication are essential for success in this role.

Growth Opportunities:

• Advancement within the Customer Success team or related departments
• Expanding responsibilities and influence as the team and client base grow
• Potential to work with leading brands and drive measurable impact

ASSUMPTION: This role offers significant opportunities for growth and impact, making it an attractive option for motivated and ambitious candidates.

🌍 Location & Work Environment

Office Type: Remote work environment with no physical office required

Office Location(s): INFUSE has offices in Boca Raton, FL, and London, UK, but this role can be performed remotely from anywhere in the United States.

Geographic Context:

• The United States has a diverse and vibrant business landscape, with numerous opportunities for growth and collaboration
• Remote work allows for flexibility and work-life balance
• INFUSE's global presence provides opportunities to work with international clients and teams

Work Schedule: Full-time (40 hours per week) with flexible scheduling to accommodate different time zones and work preferences

ASSUMPTION: The remote work environment offers flexibility and work-life balance, while INFUSE's global presence provides opportunities for international collaboration and growth.

💼 Interview & Application Insights

Typical Process:

• Initial resume screening and phone or video interview
• Data analysis or case study project
• Final interview with the hiring manager and/or interview team
• Offer and onboarding

Key Assessment Areas:

• Analytical skills and problem-solving abilities
• Process improvement and efficiency mindset
• Communication and collaboration skills
• Alignment with INFUSE's company values and culture

Application Tips:

• Highlight relevant experience and achievements in customer success, account management, or revenue operations
• Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
• Prepare for behavioral and situational interview questions that assess your problem-solving, communication, and collaboration skills

ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Process Improvement, Collaboration, Communication, Data Insights, Training, Automation, Efficiency, Strategic Influence, Growth Opportunities

ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills and cultural fit, with a focus on analytical abilities, process improvement, and collaboration.

🛠️ Tools & Technologies

• CRM tools (Salesforce, HubSpot, etc.)
• Data visualization tools (Tableau, Power BI)
• Marketing automation platforms (Marketo, Pardot)
• Collaboration and communication tools (Slack, Microsoft Teams, Google Workspace)

ASSUMPTION: The required tools and technologies for this role are standard in the marketing services industry and can be learned or improved upon with relevant experience and training.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric approach
• Data-driven decision making
• Collaboration and teamwork
• Continuous learning and improvement

Work Style:

• Remote and flexible work arrangements
• Results-oriented and autonomous work environment
• Opportunities for growth and professional development

Self-Assessment Questions:

• Do you thrive in a remote work environment and enjoy the flexibility it offers?
• Are you comfortable working with data and using it to drive decision-making?
• Do you possess strong communication and collaboration skills, and are you able to influence others without direct authority?

ASSUMPTION: INFUSE values candidates who are data-driven, collaborative, and results-oriented, with a strong commitment to customer success and continuous learning.

⚠️ Potential Challenges

• Managing multiple client relationships and priorities
• Adapting to a remote work environment and collaborating with distributed teams
• Keeping up with industry trends and best practices in customer success and revenue operations
• Balancing the need for data-driven decision-making with the need for timely execution

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Unlike traditional account management roles, this position focuses heavily on data analysis and process improvement
• While INFUSE operates in the marketing services industry, this role is more aligned with customer success and revenue operations functions
• Career progression may involve moving into more senior roles within the Customer Success team or related departments

ASSUMPTION: This role offers a unique blend of analytical, process improvement, and customer success skills, making it an attractive option for candidates seeking to develop a diverse skill set.

📝 Sample Projects

• Analyzing client data to identify growth opportunities and optimize expansion strategies
• Developing and implementing automated tracking and reporting processes to streamline workflows
• Collaborating with cross-functional teams to refine the CS playbook for revenue growth and improve client outcomes

ASSUMPTION: These sample projects reflect the core responsibilities of the Account Growth Manager role and provide insight into the day-to-day tasks and priorities of the position.

❓ Key Questions to Ask During Interview

• How does INFUSE support the professional development and growth of its employees?
• Can you describe the team structure and dynamics within the Customer Success department?
• How does INFUSE measure and track account growth, and what are the key performance indicators (KPIs) for this role?
• What are the most significant challenges facing the Customer Success team, and how can this role help address them?
• How does INFUSE foster a culture of collaboration and teamwork, particularly in a remote work environment?

ASSUMPTION: These interview questions are designed to assess INFUSE's commitment to employee growth, the dynamics of the Customer Success team, and the specific challenges and opportunities presented by this role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences that match the required qualifications
• Prepare for behavioral and situational interview questions that assess your problem-solving, communication, and collaboration skills
• Research INFUSE's company values and culture to ensure a strong fit with your personal work style and career goals
• Follow up with INFUSE one week after submitting your application to confirm receipt and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.