📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-Senior level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Proactively driving incremental revenue and optimizing internal processes
- Collaborating with cross-functional teams to identify growth opportunities
- Implementing automation and efficiency improvements in tracking growth
- Influencing training and best practices across the Customer Success team
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration abilities to succeed.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role involves a mix of data analysis, process improvement, and cross-functional collaboration to drive account growth and efficiency.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority, ensuring best practices are followed across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (Tableau, Power BI, etc.)
- Familiarity with marketing automation platforms (Marketo, Pardot, etc.)
ASSUMPTION: Candidates with experience in B2B marketing, SaaS, or agency environments will have a better understanding of the role's context and requirements.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-senior level roles in Marketing Services, remote work, and the candidate's experience level)
Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Unlimited PTO
- Flexible work hours
- Professional development opportunities
Working Hours: Full-time (40 hours per week) with flexible scheduling
ASSUMPTION: The salary range is an estimate based on industry standards and the company's size. The actual salary may vary based on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the Marketing Services industry, focusing on B2B demand and revenue marketing performance. They work with industry-leading brands to drive qualified interest and optimize lead-to-revenue performance.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: INFUSE was founded in 2008 and has since grown into a global company with offices in the United States and the United Kingdom.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company
- They use an AI-driven demand engine to ensure precision targeting across in-market buyer and account profiles
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions makes it an attractive choice for candidates interested in growth and innovation in the marketing industry.
📊 Role Analysis
Career Level: Mid-Senior level (2-5 years of experience)
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and works closely with the Customer Success team, Sales, Marketing, and Operations.
Work Arrangement: Remote (Solely) with flexible scheduling
Growth Opportunities:
- Potential career progression into leadership or management roles within the Customer Success or Revenue Operations teams
- Opportunities to influence strategy and be a key driver of account growth and efficiency
- Chance to work alongside a passionate, driven team focused on customer success and measurable impact
ASSUMPTION: This role offers significant growth opportunities for candidates looking to make a substantial impact on account growth and efficiency within a mid-sized company.
🌍 Location & Work Environment
Office Type: Remote (No physical office required)
Office Location(s): Not applicable (Remote position)
Geographic Context:
- INFUSE has offices in Boca Raton, FL, USA, and London, UK
- This remote position allows for flexibility in location, with a focus on US time zones
- The company operates globally, with clients and teams spread across multiple countries
Work Schedule: Full-time (40 hours per week) with flexible scheduling
ASSUMPTION: The remote work arrangement provides candidates with the flexibility to work from their preferred location while collaborating with a global team.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team
- Video interview with the hiring manager
- Skills assessment or case study presentation
- Final interview with the Sr. Director of Account Strategy
Key Assessment Areas:
- Analytical skills and problem-solving abilities
- Process improvement mindset
- Collaboration and communication skills
- Understanding of CRM tools and data visualization
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations
- Demonstrate strong analytical skills and process improvement mindset in your resume and cover letter
- Prepare for interview questions focused on data analysis, process improvement, and cross-functional collaboration
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Process Improvement, Data Insights, Strategic Influence, Trend Analysis, Client Expansion
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' analytical skills, process improvement mindset, and collaboration abilities, ensuring a good fit for the role and the company culture.
🛠️ Tools & Technologies
- CRM: Salesforce, HubSpot
- Data Visualization: Tableau, Power BI
- Marketing Automation: Marketo, Pardot
- Project Management: Asana, Trello
ASSUMPTION: Familiarity with these tools will be beneficial for candidates, but INFUSE may provide training or support for new users.
👔 Cultural Fit Considerations
Company Values:
- Data-driven
- Innovative
- Collaborative
- Customer-focused
Work Style:
- Proactive and problem-solving
- Data-driven and analytical
- Collaborative and communicative
- Adaptable and flexible
Self-Assessment Questions:
- Do you have a strong passion for data analysis and process improvement?
- Are you comfortable working remotely and collaborating with a global team?
- Do you thrive in a fast-paced, innovative environment focused on customer success?
ASSUMPTION: INFUSE values candidates who are data-driven, innovative, collaborative, and customer-focused, with a strong work ethic and a passion for growth and success.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Collaborating effectively with a global team across different time zones
- Adapting to changes in processes and workflows as the company grows and evolves
- Balancing data analysis and process improvement responsibilities with strategic influence and training
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a proactive, problem-solving mindset.
📈 Similar Roles Comparison
- Compared to traditional Customer Success or Account Management roles, this position places a greater emphasis on data analysis, process improvement, and strategic influence
- INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart from other marketing services companies
- Career progression in this role may lead to leadership or management positions within the Customer Success or Revenue Operations teams
ASSUMPTION: Candidates should consider their interest in data analysis, process improvement, and strategic influence when comparing this role to similar positions in the industry.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue across client accounts
- Analyzing client data to identify trends and growth opportunities, and presenting findings to the Customer Success team and stakeholders
- Collaborating with the Sr. Director of Account Strategy to create and deliver training programs for the Customer Success team
ASSUMPTION: These sample projects illustrate the role's focus on data analysis, process improvement, and strategic influence, as well as the importance of collaboration and communication with cross-functional teams.
❓ Key Questions to Ask During Interview
- How does INFUSE support the professional development and growth of its employees in this role?
- Can you describe a typical day or week in this position, and how the responsibilities may evolve over time?
- How does INFUSE measure the success of this role, and what key performance indicators (KPIs) are used to track progress?
- What opportunities are there for collaboration and knowledge-sharing with other teams and departments within INFUSE?
- How does INFUSE ensure a positive and inclusive remote work environment for its employees?
ASSUMPTION: Asking these questions will help candidates better understand the role, the company culture, and the opportunities for growth and success at INFUSE.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Customize your resume to highlight relevant experience in Customer Success, Account Management, or Revenue Operations, as well as strong analytical skills and process improvement mindset
- Write a cover letter explaining your interest in this role and how your skills and experience make you a strong fit for INFUSE
- Prepare for interview questions focused on data analysis, process improvement, and cross-functional collaboration
- Follow up with INFUSE one week after submitting your application to confirm receipt and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
