Account Growth Manager (Remote)

📌 Core Information

🔹 Job Title: Account Growth Manager (Remote)

🔹 Company: INFUSE

🔹 Location: Remote

🔹 Job Type: Full-time

🔹 Category: Marketing & Sales

🔹 Date Posted: May 6, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: Remote (Solely)

🚀 Job Overview

Key aspects of this role include:

• Driving growth and efficiency within the Customer Success team
• Tracking and analyzing incremental revenue and trends
• Optimizing internal processes and workflows
• Collaborating with cross-functional teams to align growth strategies
• Developing and delivering training programs for the team

ASSUMPTION: This role requires a balance of analytical, strategic, and collaborative skills to succeed. It's ideal for someone who enjoys data-driven decision making and thrives in a dynamic, team-oriented environment.

📋 Key Responsibilities

✅ Track Incremental Growth: Produce reports and track trends regularly

✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities

✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows

✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth

✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs

✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution

✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth

ASSUMPTION: This role involves a mix of independent work and team collaboration. Strong communication and project management skills are essential to succeed in this position.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment

Required Skills:

• Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
• Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
• Ability to influence without direct authority, ensuring best practices are followed across teams
• Proactive, problem-solving mindset with a passion for efficiency and process improvement
• Strong collaboration and communication skills to align teams and drive impact

Preferred Skills:

• Experience with data visualization tools (Tableau, Power BI, etc.)
• Familiarity with marketing automation platforms (Marketo, Pardot, etc.)

ASSUMPTION: While not explicitly stated, proficiency in data analysis and visualization tools would be beneficial for this role. Additionally, experience in a B2B marketing or SaaS environment is highly preferred.

💰 Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level roles in B2B marketing, SaaS, and agency environments)

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Flexible work arrangements
• Professional development opportunities

Working Hours: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills. Benefits may also vary based on the company's policies and the candidate's location.

📌 Applicant Insights

🔍 Company Context

Industry: INFUSE operates in the B2B marketing services industry, focusing on demand generation, lead generation, and account-based marketing. The market is competitive and dynamic, with a strong emphasis on data-driven strategies and full-funnel marketing solutions.

Company Size: INFUSE has 1,001-5,000 employees, making it a mid-sized company. This size allows for ample opportunities for growth and collaboration while maintaining a relatively flat organizational structure.

Founded: INFUSE was founded in 2008 and has since grown into a global company with offices in the United States and the United Kingdom.

Company Description:

• INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions
• The company's demand engine is powered by data, including first-party buying groups, deep intent signals, and exclusive competitor and market intelligence insights
• INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others

Company Specialties:

• B2B Demand Generation
• B2B Lead Generation
• Content Syndication
• Content Marketing
• Account-Based Demand Generation
• Predictive Demand Generation
• Lead Validation
• Performance Marketing
• Lead Nurturing
• Intent-Driven Marketing

Company Website: http://www.infuse.com/

ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart in the competitive B2B marketing services industry. The company's global presence and work with industry-leading brands indicate a strong reputation and established expertise in its field.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and may have indirect influence over other team members

Work Arrangement: Remote (Solely), allowing for flexibility and work-life balance

Growth Opportunities:

• Potential advancement to a senior or management role within the Customer Success team
• Expansion into other areas of the business, such as sales, marketing, or operations
• Opportunities to work on high-impact projects and initiatives

ASSUMPTION: This role offers ample opportunities for growth and development within the Customer Success team and the broader organization. The remote work arrangement also provides flexibility and work-life balance.

🌍 Location & Work Environment

Office Type: Remote (No physical office required)

Office Location(s): Remote (Can work from anywhere)

Geographic Context:

• Remote work allows for a flexible work environment and the ability to work from anywhere with an internet connection
• The company has offices in the United States and the United Kingdom, providing opportunities for collaboration and cultural exchange
• The company's global presence allows for exposure to diverse markets and industries

Work Schedule: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The remote work environment offers flexibility and work-life balance, while the company's global presence provides opportunities for collaboration and exposure to diverse markets and industries.

💼 Interview & Application Insights

Typical Process:

• Initial resume screening
• Video interview with the hiring manager
• Test or short project to assess skills and fit
• Final interview with the interview team

Key Assessment Areas:

• Analytical skills and data-driven decision-making
• Collaboration and communication skills
• Problem-solving and process improvement mindset
• Alignment with company values and culture

Application Tips:

• Highlight relevant experience and achievements in Customer Success, Account Management, or Revenue Operations
• Demonstrate strong analytical skills and data-driven decision-making through examples and case studies
• Tailor your resume and cover letter to emphasize your fit for this specific role and company

ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Collaboration, Process Improvement, Data Analysis, Training, Strategic Influence, Automation, Efficiency, Growth Strategies, Client Expansion

ASSUMPTION: The interview process is designed to assess the candidate's analytical, strategic, and collaborative skills, as well as their fit with the company's culture and values. Tailoring the resume and cover letter to emphasize relevant experience and skills is essential for success in this process.

🛠️ Tools & Technologies

• CRM tools (Salesforce, HubSpot, etc.)
• Data visualization tools (Tableau, Power BI, etc.)
• Marketing automation platforms (Marketo, Pardot, etc.)
• Project management tools (Asana, Trello, etc.)

ASSUMPTION: Proficiency in CRM tools and data visualization tools is essential for this role. Familiarity with marketing automation platforms and project management tools would also be beneficial.

👔 Cultural Fit Considerations

Company Values:

• Data-driven decision making
• Collaboration and teamwork
• Continuous learning and improvement
• Customer-centric approach

Work Style:

• Analytical and strategic mindset
• Proactive and problem-solving approach
• Strong communication and collaboration skills
• Adaptability and flexibility in a remote work environment

Self-Assessment Questions:

• Do you have a strong analytical mindset and enjoy working with data to drive decision-making?
• Are you comfortable working in a remote, team-oriented environment and collaborating with cross-functional teams?
• Do you have a proactive, problem-solving mindset and a passion for process improvement?

ASSUMPTION: INFUSE values data-driven decision making, collaboration, and continuous learning and improvement. Candidates who align with these values and have a strong analytical mindset, collaborative work style, and proactive problem-solving approach will be well-suited to this role.

⚠️ Potential Challenges

• Managing multiple priorities and projects simultaneously
• Balancing independent work and team collaboration
• Adapting to a dynamic, fast-paced work environment
• Working remotely and maintaining productivity and focus

ASSUMPTION: This role may present challenges in managing multiple priorities and balancing independent work and team collaboration. Additionally, working remotely requires strong self-motivation and time management skills.

📈 Similar Roles Comparison

• Account Manager (B2B Marketing) - Focuses more on client relationships and account management, rather than growth and efficiency
• Revenue Operations Manager - More focused on revenue management and financial analysis, rather than growth and efficiency
• Customer Success Manager - More focused on client retention and satisfaction, rather than growth and efficiency

ASSUMPTION: While these roles share some similarities with the Account Growth Manager role, each has a unique focus and set of responsibilities. Understanding these differences is essential for candidates to determine which role best fits their skills and career goals.

📝 Sample Projects

• Developing and implementing a new process for tracking incremental revenue
• Collaborating with the sales team to identify and pursue expansion opportunities
• Creating a training program to enhance the team's skills in data analysis and process improvement

ASSUMPTION: These sample projects illustrate the range of responsibilities and initiatives that an Account Growth Manager might undertake, from process improvement and data analysis to collaboration and training.

❓ Key Questions to Ask During Interview

• How does this role fit into the broader Customer Success team and the company's growth strategy?
• What are the most significant challenges facing the Customer Success team, and how can this role help address them?
• How does INFUSE support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does INFUSE foster a collaborative and inclusive work environment, particularly in a remote setting?

ASSUMPTION: These interview questions are designed to provide insight into the role's strategic fit, challenges, growth opportunities, and work environment. Asking thoughtful questions demonstrates the candidate's interest and engagement in the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills in Customer Success, Account Management, or Revenue Operations
• Prepare for the video interview by practicing your responses to common interview questions and brushing up on your data analysis skills
• If selected for the final interview, be prepared to discuss your approach to process improvement and growth strategies
• Follow up with the hiring manager one week after the final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.