📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote (United States)
🔹 Job Type: Full-time
🔹 Category: Marketing & Sales
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes within the Customer Success team.
- Collaborating with various teams to identify growth opportunities and implement efficient tracking systems.
- Automating workflows and enhancing processes to improve efficiency.
- Influencing strategy and best practices across teams to maximize account growth.
ASSUMPTION: This role requires a proactive, problem-solving mindset with a strong focus on data-driven decision making and continuous improvement.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly to identify growth opportunities.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows.
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
ASSUMPTION: This role requires strong analytical skills and the ability to work effectively with various teams to drive impact.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field.
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- Proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
ASSUMPTION: Candidates with experience in B2B marketing or SaaS environments may have an advantage in understanding the nuances of this role.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level Customer Success roles in the United States)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday schedule
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours per week) with flexible scheduling
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE is a global B2B demand and revenue marketing performance company, specializing in demand generation, content syndication, and account-based marketing.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010, with a strong focus on innovation and data-driven marketing strategies.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by first-party buying groups, deep intent signals, and exclusive competitor and market intelligence insights.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: infuse.com
ASSUMPTION: INFUSE's focus on data-driven marketing and global presence provides unique opportunities for growth and learning.
📊 Role Analysis
Career Level: This role is a mid-level position within the Customer Success team, offering opportunities for growth and advancement.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and work closely with various teams, including Sales, Marketing, and Operations.
Work Arrangement: This role is remote and can be performed from anywhere in the United States.
Growth Opportunities:
- Potential advancement to a senior role within the Customer Success team.
- Opportunities to influence strategy and drive impact across the organization.
- Chance to develop expertise in data analysis, process improvement, and strategic planning.
ASSUMPTION: This role offers significant growth potential for candidates eager to make an impact and develop their skills.
🌍 Location & Work Environment
Office Type: Remote (100% virtual)
Office Location(s): Not applicable (remote work)
Geographic Context:
- The United States has a diverse range of markets and industries, providing ample opportunities for account growth and expansion.
- The remote work environment allows for flexibility and work-life balance.
- INFUSE's global presence enables collaboration with teams and clients across various time zones.
Work Schedule: Full-time (40 hours per week) with flexible scheduling
ASSUMPTION: The remote work environment requires strong self-motivation, time management, and communication skills.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team.
- Phone or video interview with the hiring manager to discuss qualifications and fit.
- Skills assessment or case study to evaluate problem-solving and analytical skills.
- Final interview with the Sr. Director of Account Strategy and other key stakeholders.
Key Assessment Areas:
- Analytical skills and data-driven decision-making.
- Process improvement and automation expertise.
- Collaboration and communication skills.
- Strategic thinking and problem-solving.
Application Tips:
- Highlight relevant experience and achievements in Customer Success, Account Management, or Revenue Operations.
- Include specific examples of process improvement, automation, or strategic initiatives you've led in previous roles.
- Tailor your resume and cover letter to emphasize skills and experiences relevant to this role.
- Prepare questions that demonstrate your interest in the role and INFUSE's mission.
ATS Keywords: Customer Success, Account Management, Revenue Operations, Incremental Revenue, Process Optimization, Automation, Strategic Influence, Training, Collaboration, Data Insights, B2B Marketing, SaaS, CRM Tools
ASSUMPTION: INFUSE's hiring process is designed to evaluate candidates' skills and cultural fit, with a focus on data-driven decision-making and continuous improvement.
🛠️ Tools & Technologies
- CRM: Salesforce, HubSpot
- Reporting Dashboards: Tableau, Power BI
- Marketing Automation: Marketo, Pardot
- Collaboration: Slack, Microsoft Teams
ASSUMPTION: Familiarity with these tools is preferred but not required; INFUSE provides training and support to help employees develop their skills.
👔 Cultural Fit Considerations
Company Values:
- Data-driven: INFUSE emphasizes data-driven decision-making and continuous improvement.
- Collaborative: INFUSE fosters a culture of collaboration and teamwork across departments and time zones.
- Innovative: INFUSE encourages creativity and innovation in driving growth and improving processes.
Work Style:
- Self-motivated: Remote work requires strong self-motivation and time management skills.
- Adaptable: INFUSE's global presence and diverse client base require adaptability and cultural sensitivity.
- Data-focused: INFUSE values employees who are passionate about data analysis and insights.
Self-Assessment Questions:
- How do you stay motivated and focused in a remote work environment?
- Can you provide an example of a time when you identified and implemented a process improvement that drove significant results?
- How do you approach collaborating with diverse teams and stakeholders to drive impact?
ASSUMPTION: INFUSE values candidates who align with their data-driven, collaborative, and innovative culture.
⚠️ Potential Challenges
- Managing multiple priorities and projects simultaneously in a remote work environment.
- Adapting to INFUSE's fast-paced, data-driven culture and learning new tools and processes.
- Balancing the need for strategic thinking with the day-to-day demands of tracking and reporting on account growth.
- Collaborating effectively with diverse teams and stakeholders across time zones.
ASSUMPTION: These challenges can be overcome with strong time management, communication, and adaptability skills.
📈 Similar Roles Comparison
- Unlike traditional Account Management roles, this position focuses more on process optimization and automation than day-to-day client interactions.
- Compared to other Revenue Operations roles, this position has a stronger focus on strategic influence and growth opportunities.
- Career progression in this role could lead to senior positions within the Customer Success team or other departments, such as Sales or Marketing.
ASSUMPTION: This role offers a unique blend of strategic, operational, and analytical responsibilities, making it an attractive opportunity for the right candidate.
📝 Sample Projects
- Developing and implementing a new process for tracking and reporting on incremental revenue.
- Identifying and automating workflows to improve efficiency within the Customer Success team.
- Conducting a comprehensive analysis of account growth trends and developing data-driven strategies to optimize performance.
ASSUMPTION: These sample projects illustrate the strategic, analytical, and operational aspects of the Account Growth Manager role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Customer Success department?
- How does INFUSE support the professional development and growth of its employees?
- Can you provide an example of a time when INFUSE's data-driven approach led to significant growth or process improvement?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE foster a collaborative and inclusive work environment, particularly in a remote setting?
ASSUMPTION: These questions demonstrate your interest in the role, INFUSE's culture, and the team's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for the interview by researching INFUSE's mission, values, and recent projects.
- Follow up with INFUSE one week after submitting your application to express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
