I

Account Growth Manager (Remote)

INFUSE
Full-time
Remote
Worldwide
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Growth Manager (Remote)

πŸ”Ή Company: INFUSE

πŸ”Ή Location: Remote

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing & Sales

πŸ”Ή Date Posted: May 6, 2025

πŸ”Ή Experience Level: Mid-level (2-5 years)

πŸ”Ή Remote Status: Remote (Solely)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving growth and efficiency across client accounts
  • Optimizing internal processes and team accountability
  • Collaborating with cross-functional teams for strategic alignment
  • Leveraging data insights to refine the CS playbook and drive revenue growth

ASSUMPTION: This role requires a balance of analytical, collaborative, and strategic skills to succeed.

πŸ“‹ Key Responsibilities

βœ… Track Incremental Growth: Produce reports and track trends regularly

βœ… Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities

βœ… Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows

βœ… Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth

βœ… Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs

βœ… Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution

βœ… Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth

ASSUMPTION: This role may require occasional work outside of standard business hours to meet project deadlines or client needs.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment

Required Skills:

  • Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
  • Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
  • Ability to influence without direct authority, ensuring best practices are followed across teams
  • Proactive, problem-solving mindset with a passion for efficiency and process improvement
  • Strong collaboration and communication skills to align teams and drive impact

Preferred Skills:

  • Experience with data visualization tools (e.g., Tableau, Power BI)
  • Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
  • Knowledge of SQL or other programming languages

ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the nature of the company and the job responsibilities.

πŸ’° Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level roles in B2B marketing, SaaS, or agency environments in the United States)

Benefits:

  • Competitive benefits package
  • Opportunity to work with a passionate, driven team focused on customer success and measurable impact
  • Chance to influence strategy and be a key driver of account growth and efficiency

Working Hours: Full-time (40 hours per week) with flexible scheduling to accommodate remote work

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Marketing Services, with a focus on B2B demand generation and account-based marketing

Company Size: 1,001-5,000 employees, providing a large and established environment with ample opportunities for growth and collaboration

Founded: INFUSE was founded in 2010, with over a decade of experience in the industry

Company Description:

  • INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions
  • The company's customer success team is at the heart of its mission, building strong client relationships and driving long-term success
  • INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others

Company Specialties:

  • B2B Demand Generation
  • B2B Lead Generation
  • Content Syndication
  • Content Marketing
  • Account-Based Demand Generation
  • Predictive Demand Generation
  • Lead Validation
  • Performance Marketing
  • Lead Nurturing
  • Intent-Driven Marketing

Company Website: http://www.infuse.com/

ASSUMPTION: INFUSE's extensive experience and client base indicate a stable and well-established company with a strong reputation in the industry.

πŸ“Š Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement within the company

Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and may have indirect influence over other team members

Work Arrangement: Remote (Solely), with the flexibility to work from anywhere in the United States

Growth Opportunities:

  • Potential career progression into senior or management roles within the Customer Success or Account Management teams
  • Opportunities to develop expertise in specific industries or client segments
  • Chance to expand skills and knowledge through collaboration with cross-functional teams

ASSUMPTION: This role offers significant growth potential for the right candidate, given INFUSE's size and the nature of the responsibilities.

🌍 Location & Work Environment

Office Type: Remote, with no physical office requirement

Office Location(s): Not applicable, as this is a remote position

Geographic Context:

  • The United States offers a wide range of living and working environments, from urban centers to rural areas
  • Remote work allows for greater flexibility in choosing a location that best suits the individual's lifestyle and preferences
  • Candidates should consider time zone differences when applying, as INFUSE operates globally

Work Schedule: Full-time (40 hours per week) with flexible scheduling to accommodate remote work

ASSUMPTION: The remote nature of this role may require occasional overlap with team members or clients in different time zones to ensure effective communication and collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial resume screening by the HR team
  • Video interview with the hiring manager or interview team
  • Test or short project to assess skills and fit
  • Final interview with the Sr. Director of Account Strategy
  • Offer and onboarding

Key Assessment Areas:

  • Analytical and problem-solving skills
  • Communication and collaboration skills
  • Strategic thinking and initiative
  • Adaptability and flexibility in a remote work environment

Application Tips:

  • Tailor your resume to highlight relevant experience and skills, such as CRM tools, data analysis, and process improvement
  • Prepare a cover letter that demonstrates your understanding of the role and your enthusiasm for INFUSE's mission
  • Consider preparing a portfolio or examples of your work, such as reports, presentations, or case studies, to showcase your skills and accomplishments

ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Process Improvement, Data Insights, Strategic Influence, Team Accountability, Market Trends

ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best fit for both the company and the individual.

πŸ› οΈ Tools & Technologies

  • CRM tools: Salesforce, HubSpot
  • Reporting dashboards: Tableau, Power BI
  • Marketing automation platforms: Marketo, Pardot
  • Programming languages: SQL

ASSUMPTION: The specific tools and technologies required for this role may evolve over time, as INFUSE continues to grow and adapt its technology stack.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Data-driven decision making
  • Collaboration and teamwork
  • Continuous learning and improvement

Work Style:

  • Results-driven and proactive
  • Adaptable and flexible in a remote work environment
  • Strong communication and collaboration skills
  • Strategic and analytical mindset

Self-Assessment Questions:

  • How do you stay organized and manage your time effectively in a remote work environment?
  • Can you provide an example of a time when you identified a process improvement opportunity and implemented a solution?
  • How do you approach learning new tools or technologies to enhance your skills and productivity?

ASSUMPTION: INFUSE values candidates who are passionate about driving growth, efficiency, and collaboration, and who align with the company's customer-centric and data-driven culture.

⚠️ Potential Challenges

  • Managing time zones and coordinating with team members or clients in different locations
  • Adapting to a fast-paced and dynamic work environment with evolving priorities and responsibilities
  • Balancing the need for strategic thinking with the day-to-day demands of the role
  • Ensuring effective communication and collaboration in a remote work setting

ASSUMPTION: These challenges can be mitigated through strong communication, adaptability, and a proactive approach to problem-solving.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional account management roles, this position focuses heavily on data analysis and process optimization to drive growth
  • INFUSE's global presence and client base offer unique opportunities for exposure to diverse industries and markets
  • Career progression in this role may lead to senior or management positions within the Customer Success or Account Management teams

ASSUMPTION: This role offers a unique blend of analytical, strategic, and collaborative responsibilities, making it distinct from other account management or customer success positions.

πŸ“ Sample Projects

  • Developing a dashboard to track and visualize incremental revenue trends
  • Streamlining the account expansion process through automation and workflow optimization
  • Conducting a market analysis to identify new growth opportunities for a specific client segment

ASSUMPTION: These sample projects illustrate the data-driven and strategic nature of the role, as well as the importance of collaboration and communication with cross-functional teams.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within the organization?
  • How does INFUSE support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does INFUSE measure the success of its Customer Success team and this role specifically?
  • What are the most challenging aspects of working remotely for this role, and how does INFUSE support its remote employees?

ASSUMPTION: These questions are designed to provide insight into the role's responsibilities, the company culture, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills, such as CRM tools, data analysis, and process improvement
  • Prepare a cover letter that demonstrates your understanding of the role and your enthusiasm for INFUSE's mission
  • Consider preparing a portfolio or examples of your work, such as reports, presentations, or case studies, to showcase your skills and accomplishments
  • Follow up with INFUSE one week after submitting your application to confirm receipt and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.