📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes within the Customer Success team.
- Collaborating with various teams to identify growth opportunities and implement efficient tracking systems.
- Leveraging data insights to refine the CS playbook for revenue growth.
- Working closely with Sales, Marketing, and Operations to ensure alignment on growth strategies.
ASSUMPTION: This role requires a proactive, problem-solving mindset with a passion for efficiency and process improvement.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows.
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication skills.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field.
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
Preferred Skills:
- Experience with data visualization tools (Tableau, Power BI, etc.).
- Familiarity with marketing automation platforms (Marketo, Pardot, etc.).
ASSUMPTION: Candidates with experience in B2B marketing or SaaS environments may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for similar roles and experience levels)
Benefits:
- Competitive benefits package
- Opportunity to work with industry-leading brands
- Fast-growing, innovative company culture
Working Hours: Full-time, with flexible hours and a remote work arrangement
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the marketing services industry, focusing on B2B demand and revenue marketing performance.
Company Size: INFUSE has 1,001-5,000 employees, providing a large and diverse work environment.
Founded: INFUSE was founded in 2010 and has since grown into a global company with offices in the US and UK.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles to drive qualified interest.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's extensive experience and global presence provide a strong foundation for growth and success in this role.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, offering opportunities for growth and advancement.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and work closely with various teams within the organization.
Work Arrangement: This is a remote, full-time position with flexible hours and the opportunity to work from anywhere.
Growth Opportunities:
- Potential advancement to a senior or management role within the Customer Success team.
- Expansion into other areas of the business, such as sales or marketing.
- Opportunities to work with and learn from industry-leading brands and clients.
ASSUMPTION: INFUSE's fast-growing, innovative company culture provides ample opportunities for professional growth and development.
🌍 Location & Work Environment
Office Type: Remote, with no physical office requirement.
Office Location(s): INFUSE has offices in Boca Raton, FL, USA, and London, UK, but this role can be performed remotely from anywhere.
Geographic Context:
- INFUSE operates globally, with clients and team members located in over 75 countries across all time zones.
- The remote work arrangement allows for a flexible and diverse work environment.
- The company's global presence provides opportunities to work with and learn from diverse teams and cultures.
Work Schedule: Full-time, with flexible hours and the ability to work asynchronously with team members in different time zones.
ASSUMPTION: INFUSE's global presence and remote work arrangement provide a diverse and inclusive work environment.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team.
- Video interview with the hiring manager or interview team.
- Test or short project to assess skills and fit for the role.
- Final interview with the Sr. Director of Account Strategy and other team members.
- Offer and onboarding for the successful candidate.
Key Assessment Areas:
- Analytical skills and ability to track incremental revenue.
- Experience with CRM tools and reporting dashboards.
- Communication and collaboration skills.
- Problem-solving mindset and passion for process improvement.
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations.
- Include specific examples of how you've tracked incremental revenue and identified growth opportunities in previous roles.
- Tailor your resume and cover letter to emphasize your analytical skills and experience with CRM tools.
- Prepare for behavioral interview questions that assess your problem-solving skills and ability to work collaboratively.
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Process Improvement, Growth Opportunities, Data Insights, Training, Collaboration, Sales, Marketing, Operations
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills and fit for the role, with a focus on communication, collaboration, and problem-solving.
🛠️ Tools & Technologies
- CRM Tools: Salesforce, HubSpot
- Data Visualization Tools: Tableau, Power BI
- Marketing Automation Platforms: Marketo, Pardot
ASSUMPTION: INFUSE uses industry-standard tools and technologies to support its marketing services and demand generation efforts.
👔 Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
Work Style:
- Remote and flexible work arrangements
- Results-oriented and goal-driven
- Strong focus on process improvement and efficiency
Self-Assessment Questions:
- How do you approach tracking and analyzing incremental revenue in a remote work environment?
- Can you provide an example of a time when you identified and implemented process improvements to drive growth?
- How do you ensure effective collaboration and communication with team members in different time zones?
ASSUMPTION: INFUSE's company culture values data-driven decision making, collaboration, and continuous learning and improvement.
⚠️ Potential Challenges
- Managing multiple time zones and remote team members.
- Balancing the need for data-driven decision making with the need for quick action and adaptation.
- Ensuring consistent and effective communication across various teams and departments.
- Keeping up with the fast-paced and ever-evolving marketing services industry.
ASSUMPTION: INFUSE's global presence and remote work arrangement may present unique challenges that require strong communication, collaboration, and adaptability skills.
📈 Similar Roles Comparison
- Account Growth Manager vs. Account Executive: The Account Growth Manager role focuses more on internal process optimization and growth strategy, while the Account Executive role is more focused on client-facing sales and account management.
- Industry-specific context: INFUSE's focus on B2B demand and revenue marketing performance sets this role apart from similar roles in other industries.
- Career path comparison: This role offers opportunities for growth and advancement within the Customer Success team or expansion into other areas of the business, such as sales or marketing.
ASSUMPTION: INFUSE's unique focus on B2B demand and revenue marketing performance provides a distinct opportunity for growth and career advancement in this role.
📝 Sample Projects
- Developing and implementing a new process for tracking and analyzing incremental revenue in a remote work environment.
- Identifying and addressing inefficiencies in the current expansion opportunity reporting process.
- Collaborating with the Sr. Director of Account Strategy to develop and deliver training programs for the Customer Success team.
ASSUMPTION: INFUSE's focus on data-driven decision making and continuous learning and improvement provides ample opportunities for project-based learning and growth in this role.
❓ Key Questions to Ask During Interview
- How does INFUSE support the professional growth and development of its employees in this role?
- Can you describe the team structure and dynamics within the Customer Success department?
- How does INFUSE foster a culture of collaboration and communication in a remote work environment?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE measure the success of the Account Growth Manager role, and what are the key performance indicators (KPIs) for this position?
ASSUMPTION: INFUSE's fast-growing, innovative company culture provides ample opportunities for professional growth and development in this role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in Customer Success, Account Management, or Revenue Operations, with a focus on your analytical skills and experience with CRM tools.
- Prepare for behavioral interview questions that assess your problem-solving skills and ability to work collaboratively in a remote work environment.
- Follow up with INFUSE's HR team one week after submitting your application to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
