📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes for the Customer Success team
- Collaborating with cross-functional teams to identify and capitalize on growth opportunities
- Automating and streamlining workflows to enhance efficiency
- Developing and delivering training programs to enhance team capabilities
- Leveraging data insights to refine the CS playbook for revenue growth
ASSUMPTION: This role requires a balance of analytical, strategic, and collaborative skills to succeed. The ideal candidate will have experience in Customer Success, Account Management, or Revenue Operations, preferably in a B2B marketing or SaaS environment.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role involves a mix of data analysis, process improvement, and team collaboration. Strong communication and influencing skills are essential for success.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority, ensuring best practices are followed across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
- Knowledge of SQL or other database query languages
ASSUMPTION: While the job listing does not specify preferred qualifications, these additional skills would be beneficial for success in this role.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for a mid-level role in Marketing Services with 3-5 years of experience)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible work arrangements
- Paid time off (vacation, sick, and holidays)
- Professional development opportunities
Working Hours: Full-time, typically 40 hours per week, with flexibility for remote work
ASSUMPTION: The salary range is an estimate based on industry standards for similar roles. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the Marketing Services industry, focusing on B2B demand generation, account-based demand generation, and intent-driven marketing. The company works with industry-leading brands to drive qualified interest and optimize lead-to-revenue performance.
Company Size: INFUSE has 1,001-5,000 employees, making it a mid-sized company with a significant presence in the market. This size offers opportunities for career growth and collaboration with diverse teams.
Founded: INFUSE was founded in 2010 and has since grown into a global company with offices in the United States and the United Kingdom.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles
- INFUSE offers omnichannel outreach and exclusive marketing programs to identify and engage prospective buying groups
- The company works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven demand generation and global presence provide ample opportunities for growth and learning.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring 3-5 years of experience in a related field. It offers opportunities for growth and advancement within the company.
Reporting Structure: The Account Growth Manager reports directly to the Sr. Director of Account Strategy and works closely with the Customer Success team, Sales, Marketing, and Operations.
Work Arrangement: This is a remote-only position, offering flexibility and the opportunity to work from anywhere.
Growth Opportunities:
- Progression to a senior or management role within the Customer Success or Account Strategy teams
- Expansion into other areas of the business, such as Sales, Marketing, or Operations
- Development of expertise in data analysis, process improvement, or strategic planning
ASSUMPTION: This role offers numerous growth opportunities, both within the Customer Success team and across the broader organization.
🌍 Location & Work Environment
Office Type: Remote (No physical office required)
Office Location(s): Remote work from anywhere
Geographic Context:
- Remote work allows for flexibility and the ability to live and work from anywhere
- INFUSE has offices in the United States and the United Kingdom, providing opportunities for collaboration with global teams
- The company's global presence enables it to work with industry-leading brands across various industries
Work Schedule: Full-time, with flexibility for remote work
ASSUMPTION: The remote work arrangement offers flexibility and the opportunity to work from anywhere, while INFUSE's global presence provides exposure to diverse teams and clients.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team
- Phone or video interview with the hiring manager
- Skills assessment or case study presentation
- Final interview with the Sr. Director of Account Strategy and other team members
- Job offer and onboarding
Key Assessment Areas:
- Analytical skills and data interpretation
- Process improvement and problem-solving abilities
- Communication and collaboration skills
- Alignment with INFUSE's company values and culture
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations
- Demonstrate strong analytical skills and provide examples of data-driven decision-making
- Showcase process improvement initiatives and their impact on business outcomes
- Tailor your resume and cover letter to emphasize skills and experiences relevant to this role
ATS Keywords: Customer Success, Account Management, Revenue Operations, Data Analysis, CRM, Process Improvement, Collaboration, Marketing Services, B2B, Demand Generation
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills and cultural fit, with a focus on data-driven decision-making and process improvement.
🛠️ Tools & Technologies
- CRM tools (Salesforce, HubSpot)
- Reporting dashboards (Tableau, Power BI)
- Marketing automation platforms (Marketo, Pardot)
- Database query languages (SQL)
ASSUMPTION: Familiarity with these tools and technologies will be beneficial for success in this role, but INFUSE may provide training or support for candidates who are new to specific tools.
👔 Cultural Fit Considerations
Company Values:
- Data-driven decision-making
- Collaboration and teamwork
- Continuous learning and improvement
- Customer-centric approach
- Accountability and ownership
Work Style:
- Remote work requires strong self-motivation and time management skills
- Cross-functional collaboration is essential for success in this role
- INFUSE values a data-driven, analytical approach to problem-solving
Self-Assessment Questions:
- Do you have strong analytical skills and a data-driven mindset?
- Are you comfortable working remotely and managing your time effectively?
- Do you thrive in a collaborative, cross-functional environment?
- Are you passionate about driving growth and optimizing processes?
ASSUMPTION: INFUSE values candidates who are data-driven, collaborative, and passionate about driving growth and optimization.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a remote work environment
- Balancing data analysis and process improvement responsibilities
- Collaborating effectively with cross-functional teams across different time zones
- Keeping up with industry trends and best practices in Customer Success and data analysis
ASSUMPTION: These challenges can be overcome with strong time management skills, effective communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Compared to Account Managers, this role has a stronger focus on data analysis and process improvement
- Compared to Revenue Operations roles, this position is more focused on Customer Success and growth strategies
- Career progression may involve moving into senior or management roles within Customer Success or expanding into other areas of the business
ASSUMPTION: This role offers a unique blend of data analysis, process improvement, and strategic planning, setting it apart from similar positions in the industry.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue
- Analyzing client data to identify trends and opportunities for growth
- Collaborating with the Sales team to optimize client expansion strategies
ASSUMPTION: These sample projects illustrate the data-driven, collaborative nature of the Account Growth Manager role.
❓ Key Questions to Ask During Interview
- How does INFUSE support the professional development of its employees?
- Can you describe a typical day or week in this role?
- How does INFUSE measure the success of its Customer Success team?
- What opportunities are there for growth and advancement within the Customer Success team or across the broader organization?
- How does INFUSE collaborate with its clients to drive long-term success?
ASSUMPTION: These questions will help candidates better understand the role, the team, and the company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for the interview by researching INFUSE's company values, culture, and industry trends
- Follow up with the hiring manager after the interview to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
