📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-time
🔹 Category: Marketing & Sales
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving growth and efficiency across client accounts
- Collaborating with cross-functional teams to optimize processes
- Analyzing data to identify trends and opportunities
- Implementing automation and tools to streamline workflows
ASSUMPTION: This role requires a balance of analytical, strategic, and collaborative skills to succeed.
📋 Key Responsibilities
✅ Track and report on incremental revenue and growth trends
✅ Collaborate with the CS team to efficiently report on expansion opportunities
✅ Identify and implement tools or processes to automate tracking and streamline workflows
✅ Continuously evaluate and enhance account growth tracking, measurement, and forecasting
✅ Partner with the Sr. Director of Account Strategy to develop training programs
✅ Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies
✅ Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role may require occasional work outside of regular hours to meet project deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years in Customer Success, Account Management, or Revenue Operations, preferably in a B2B marketing or SaaS environment
Required Skills:
- Proven analytical skills with experience tracking incremental revenue
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority and drive best practices across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
- Knowledge of SQL or other programming languages
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level Customer Success roles in the US)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours/week), with flexibility for occasional remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the B2B demand generation and marketing performance sector, working with global brands to drive qualified interest and optimize lead-to-revenue performance.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010, with over a decade of experience in B2B demand generation and marketing performance.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company
- Powered by an AI-driven demand engine, INFUSE ensures precision targeting across in-market buyer and account profiles
- The company works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, and Palo Alto Networks
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's global presence and work with prominent brands indicate a strong market position and opportunities for professional growth.
📊 Role Analysis
Career Level: This role is suitable for mid-level professionals with 2-5 years of experience in Customer Success, Account Management, or Revenue Operations.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and collaborate with cross-functional teams, including Sales, Marketing, and Operations.
Work Arrangement: This is a remote, full-time position with flexibility for occasional remote work.
Growth Opportunities:
- Potential career progression into senior or management roles within the Customer Success department
- Opportunities to work with diverse clients and teams, fostering professional development
- INFUSE's commitment to employee growth and collaboration suggests ample opportunities for learning and advancement
ASSUMPTION: Given INFUSE's size and global presence, there may be opportunities for international travel or relocation for the right candidate.
🌍 Location & Work Environment
Office Type: INFUSE has offices in Boca Raton, FL, and London, UK, but this role is remote and can be performed from anywhere.
Office Location(s): 2385 NW Executive Center Drive, Suite 100, Boca Raton, FL 33431, US and Salisbury House, 29 Finsbury Circus, London, EC2M 5SQ, GB
Geographic Context:
- Remote work allows for flexibility in location, with the ability to work from home or a co-working space
- INFUSE's global presence may require occasional collaboration with international teams or clients
- As a remote-first company, INFUSE prioritizes clear communication and collaboration tools to facilitate remote work
Work Schedule: Full-time (40 hours/week), with flexibility for occasional remote work
ASSUMPTION: INFUSE's remote work policy may require employees to have a reliable internet connection and a suitable home office setup.
💼 Interview & Application Insights
Typical Process:
- Initial video interview with the hiring manager
- Skills assessment or project to evaluate fit for the role
- Final interview with the Sr. Director of Account Strategy and other team members
- Offer and onboarding
Key Assessment Areas:
- Analytical skills and data interpretation
- Problem-solving and process improvement mindset
- Collaboration and communication skills
- Alignment with INFUSE's company values and culture
Application Tips:
- Highlight relevant experience and achievements in Customer Success, Account Management, or Revenue Operations
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral interview questions that focus on problem-solving, collaboration, and process improvement
- Research INFUSE's company culture and values to demonstrate your fit and enthusiasm for the role
ATS Keywords: Customer Success, Account Management, Revenue Operations, CRM, Data Analysis, Process Improvement, Collaboration, Communication, Growth Strategies
ASSUMPTION: INFUSE's hiring process may involve additional steps or assessments, depending on the specific role and candidate pool.
🛠️ Tools & Technologies
- CRM: Salesforce, HubSpot
- Data Visualization: Tableau, Power BI
- Marketing Automation: Marketo, Pardot
- Programming Languages: SQL
ASSUMPTION: INFUSE may provide training or resources to help employees develop proficiency in specific tools or technologies.
👔 Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
- Customer-centric approach
- Integrity and accountability
Work Style:
- Remote and flexible work arrangements
- Results-oriented and goal-driven
- Strong communication and collaboration skills
- Proactive and problem-solving mindset
Self-Assessment Questions:
- Do you thrive in a remote work environment and enjoy collaborating with diverse teams?
- Are you comfortable working with data and using it to drive decision-making and process improvement?
- Do you possess strong communication skills and enjoy working with cross-functional teams to achieve common goals?
ASSUMPTION: INFUSE's company culture emphasizes data-driven decision making, collaboration, and continuous learning, making it an ideal fit for candidates with strong analytical and communication skills.
⚠️ Potential Challenges
- Managing multiple client accounts and prioritizing growth opportunities
- Balancing data analysis and process improvement with strategic planning and execution
- Occasional work outside of regular hours to meet project deadlines
- Adapting to INFUSE's unique company culture and remote work environment
ASSUMPTION: INFUSE's commitment to employee growth and collaboration suggests that these challenges can be effectively managed with the right skills and mindset.
📈 Similar Roles Comparison
- Unlike traditional Customer Success roles, this position focuses more on growth strategies and process optimization than day-to-day account management
- INFUSE's global presence and work with prominent brands offer unique opportunities for professional growth and exposure
- This role may provide a pathway to senior or management roles within the Customer Success department
ASSUMPTION: INFUSE's unique focus on B2B demand generation and marketing performance sets this role apart from traditional Customer Success positions.
📝 Sample Projects
- Developing a dashboard to track and visualize incremental revenue and growth trends
- Identifying and implementing automation tools to streamline workflows and improve efficiency
- Collaborating with cross-functional teams to optimize processes and drive growth strategies
ASSUMPTION: INFUSE's commitment to data-driven decision making and continuous improvement suggests that these projects would be highly valued and impactful.
❓ Key Questions to Ask During Interview
- How does INFUSE support the professional growth and development of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE measure the success of its Account Growth Managers?
- What opportunities exist for collaboration and knowledge-sharing with other departments or teams?
- How does INFUSE's remote work environment foster a strong company culture and collaboration?
ASSUMPTION: INFUSE's commitment to employee growth and collaboration suggests that these questions would be well-received and provide valuable insights into the role and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills
- Prepare for behavioral interview questions that focus on problem-solving, collaboration, and process improvement
- Research INFUSE's company culture and values to demonstrate your fit and enthusiasm for the role
- Follow up with INFUSE one week after submitting your application to confirm receipt and express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
