Account Growth Manager (Remote)

📌 Core Information

🔹 Job Title: Account Growth Manager (Remote)

🔹 Company: INFUSE

🔹 Location: Remote

🔹 Job Type: Full-Time

🔹 Category: Marketing & Sales

🔹 Date Posted: May 6, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote (US only)

🚀 Job Overview

Key aspects of this role include:

• Driving incremental revenue and optimizing internal processes
• Collaborating with cross-functional teams to identify growth opportunities
• Implementing automation and efficiency improvements
• Influencing strategy and enhancing the CS playbook for revenue growth

ASSUMPTION: This role requires a proactive, analytical mindset with a focus on driving growth and improving processes.

📋 Key Responsibilities

✅ Track Incremental Growth: Produce reports and track trends regularly

✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities

✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows

✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth

✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs

✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution

✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth

ASSUMPTION: This role involves a mix of analytical, strategic, and collaborative tasks to drive account growth and improve processes.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 3-5 years in Customer Success, Account Management, or Revenue Operations, preferably in a B2B marketing or SaaS environment

Required Skills:

• Strong analytical skills
• Experience working with CRM tools (Salesforce, HubSpot, etc.)
• Ability to influence without direct authority
• Proactive, problem-solving mindset
• Strong collaboration and communication skills

Preferred Skills:

• Experience with data visualization tools (e.g., Tableau, Power BI)
• Familiarity with SQL or other database languages
• Background in marketing or sales

ASSUMPTION: Candidates should have a strong analytical background and experience working with CRM tools. Familiarity with data visualization tools and SQL is a plus.

💰 Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (based on experience and location)

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Unlimited PTO
• Flexible work schedule
• Professional development opportunities

Working Hours: Full-time, remote work with flexible hours

ASSUMPTION: The salary range is based on industry standards for a mid-level marketing or sales role with 3-5 years of experience. Benefits are typical for a company of this size in the marketing industry.

📌 Applicant Insights

🔍 Company Context

Industry: INFUSE is a global B2B demand and revenue marketing performance company, specializing in demand generation, account-based marketing, and lead validation.

Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: INFUSE was founded in 2010, with a history of innovation and growth in the B2B marketing industry.

Company Description:

• Data-driven demand generation strategies
• Full-funnel marketing solutions
• Global presence with over 75 countries covered

Company Specialties:

• B2B Demand Generation
• B2B Lead Generation
• Content Syndication
• Content Marketing
• Account-Based Demand Generation
• Predictive Demand Generation
• Lead Validation
• Performance Marketing
• Lead Nurturing
• Intent-Driven Marketing

Company Website: http://www.infuse.com/

ASSUMPTION: INFUSE is a well-established company in the B2B marketing industry, with a strong focus on data-driven strategies and global reach.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement

Reporting Structure: This role reports directly to the Sr. Director of Account Strategy

Work Arrangement: Remote work with flexible hours, based in the US

Growth Opportunities:

• Advancement within the Customer Success team
• Expansion into other areas of the business, such as sales or marketing
• Professional development through training and mentorship programs

ASSUMPTION: This role offers opportunities for growth and advancement within the Customer Success team and the broader organization.

🌍 Location & Work Environment

Office Type: Remote work environment

Office Location(s): Remote (US only)

Geographic Context:

• Remote work allows for flexibility and work-life balance
• US-based employees can take advantage of local resources and networking opportunities
• INFUSE has offices in Boca Raton, FL, and London, UK, providing opportunities for international collaboration

Work Schedule: Full-time, with flexible hours and unlimited PTO

ASSUMPTION: The remote work environment offers flexibility and work-life balance, with opportunities for international collaboration and networking.

💼 Interview & Application Insights

Typical Process:

• Initial resume screening
• Video interview with the hiring manager
• Skills assessment or project
• Final interview with the team
• Offer and onboarding

Key Assessment Areas:

• Analytical skills and problem-solving
• Collaboration and communication
• Influence and strategic thinking
• Cultural fit and alignment with INFUSE values

Application Tips:

• Highlight relevant experience and achievements in your resume
• Tailor your cover letter to demonstrate your understanding of the role and INFUSE's mission
• Prepare for behavioral and situational interview questions focused on your analytical, collaborative, and strategic skills

ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Collaboration, Communication, Process Improvement, Problem-Solving, Data Insights, Training, Automation, Efficiency, Strategic Influence, Team Accountability, Growth Strategies

ASSUMPTION: The application process is designed to assess candidates' analytical, collaborative, and strategic skills, as well as their cultural fit with INFUSE.

🛠️ Tools & Technologies

• CRM tools (Salesforce, HubSpot)
• Data visualization tools (Tableau, Power BI)
• SQL or other database languages
• Microsoft Office Suite
• Project management tools (Asana, Trello)

ASSUMPTION: Familiarity with CRM tools, data visualization tools, and SQL is preferred for this role. Candidates should also be comfortable using Microsoft Office Suite and project management tools.

👔 Cultural Fit Considerations

Company Values:

• Data-driven
• Collaborative
• Innovative
• Customer-focused
• Results-oriented

Work Style:

• Remote work with flexible hours
• Collaborative and team-oriented
• Data-driven and analytical
• Strategic and forward-thinking

Self-Assessment Questions:

• Do you thrive in a remote work environment and enjoy the flexibility it offers?
• Are you comfortable working with data and using it to drive strategic decisions?
• Do you enjoy collaborating with cross-functional teams and influencing strategy without direct authority?

ASSUMPTION: Candidates should be comfortable working remotely and collaborating with cross-functional teams. They should also be data-driven, strategic, and comfortable working independently.

⚠️ Potential Challenges

• Managing multiple priorities and projects simultaneously
• Working remotely and maintaining productivity without direct supervision
• Adapting to a fast-paced, dynamic work environment
• Balancing the need for data-driven decision-making with the need for quick action and results

ASSUMPTION: This role may present challenges related to time management, remote work, and balancing data-driven decision-making with quick action.

📈 Similar Roles Comparison

• Unlike traditional Customer Success roles, this position focuses more on driving growth and optimizing processes than on day-to-day client management
• This role is unique in its focus on tracking and measuring incremental revenue, as well as its influence on the broader Customer Success team and strategy
• Career progression may involve moving into a more senior role within Customer Success, expanding into other areas of the business, or specializing in a specific aspect of account growth

ASSUMPTION: This role is unique in its focus on driving growth and optimizing processes, and offers opportunities for career progression within Customer Success or into other areas of the business.

📝 Sample Projects

• Developing and implementing a new system for tracking incremental revenue
• Analyzing client data to identify trends and opportunities for growth
• Collaborating with the sales team to develop targeted expansion strategies for key accounts

ASSUMPTION: Sample projects for this role may involve data analysis, process improvement, and strategic collaboration with cross-functional teams.

❓ Key Questions to Ask During Interview

• How does this role fit into the broader Customer Success strategy, and how can I contribute to its success?
• What are the most significant challenges facing the Customer Success team, and how can this role help address them?
• How does INFUSE support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does INFUSE foster a collaborative and innovative work environment?

ASSUMPTION: Candidates should ask thoughtful questions about the role, the team, and the company to demonstrate their interest and engagement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience and skills
• Write a cover letter that demonstrates your understanding of the role and INFUSE's mission
• Prepare for behavioral and situational interview questions focused on your analytical, collaborative, and strategic skills
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.