Account Growth Manager (Remote)

📌 Core Information

🔹 Job Title: Account Growth Manager (Remote)

🔹 Company: INFUSE

🔹 Location: Remote

🔹 Job Type: Full-Time

🔹 Category: Marketing Services

🔹 Date Posted: May 6, 2025

🔹 Experience Level: Mid-Level (2-5 years)

🔹 Remote Status: Remote Solely

🚀 Job Overview

Key aspects of this role include:

• Driving incremental revenue and optimizing internal processes for the Customer Success (CS) team.
• Collaborating with cross-functional teams to ensure alignment on growth strategies and seamless execution.
• Leveraging client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
• Identifying and implementing tools or processes to automate tracking and streamline workflows.
• Providing strategic influence and continuous evaluation of account growth tracking, measurement, and forecasting.

ASSUMPTION: This role requires a proactive, problem-solving mindset with a strong focus on efficiency, process improvement, and collaboration.

📋 Key Responsibilities

✅ Track Incremental Growth: Produce reports and track trends regularly to identify growth opportunities.

✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities and hold teams accountable for tracking growth opportunities.

✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows, enhancing the team's overall efficiency.

✅ Strategic Influence: Continuously evaluate and enhance how the team tracks, measures, and forecasts account growth to drive strategic decision-making.

✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs that enable the team to excel in their roles and drive growth.

✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations teams to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.

✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook and drive data-informed decision-making.

ASSUMPTION: This role requires strong analytical skills and the ability to work effectively with data to identify trends, opportunities, and insights.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).

Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.

Required Skills:

• Proven track record of driving growth and optimizing processes in a similar role.
• Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
• Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
• Ability to influence without direct authority, ensuring best practices are followed across teams.
• Proactive, problem-solving mindset with a passion for efficiency and process improvement.
• Strong collaboration and communication skills to align teams and drive impact.

Preferred Skills:

• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
• Knowledge of SQL or other programming languages.

ASSUMPTION: Candidates with experience in B2B marketing or SaaS environments may have an advantage in understanding the unique challenges and opportunities of these industries.

💰 Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (based on experience and location).

Benefits:

• Competitive health, dental, and vision insurance.
• 401(k) plan with company match.
• Generous PTO and holiday schedule.
• Flexible work arrangements and remote work options.
• Professional development opportunities and training.

Working Hours: Full-time (40 hours per week) with flexible scheduling to accommodate remote work.

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on individual qualifications and company discretion.

📌 Applicant Insights

🔍 Company Context

Industry: INFUSE operates in the B2B marketing services industry, focusing on demand generation, lead generation, and account-based marketing for global brands.

Company Size: INFUSE is a mid-sized company with 1,001-5,000 employees, providing a dynamic and collaborative work environment.

Founded: INFUSE was founded in 2008 and has since grown into a global leader in B2B demand generation.

Company Description:

• INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
• The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles.
• INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.

Company Specialties:

• B2B Demand Generation
• B2B Lead Generation
• Content Syndication
• Content Marketing
• Account-Based Demand Generation
• Predictive Demand Generation
• Lead Validation
• Performance Marketing
• Lead Nurturing
• Intent-Driven Marketing

Company Website: http://www.infuse.com/

ASSUMPTION: INFUSE's focus on data-driven strategies and global reach provides unique opportunities for growth and impact in the B2B marketing space.

📊 Role Analysis

Career Level: This role is suited for mid-level professionals with 3-5 years of experience in Customer Success, Account Management, or Revenue Operations.

Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and work closely with the Customer Success team, as well as cross-functional teams in Sales, Marketing, and Operations.

Work Arrangement: This is a remote, full-time position with flexible scheduling to accommodate remote work.

Growth Opportunities:

• Potential career progression into senior roles within the Customer Success or Revenue Operations teams.
• Opportunities to influence strategy and be a key driver of account growth and efficiency.
• Possibility to expand skills and expertise through collaboration with cross-functional teams and exposure to various aspects of the business.

ASSUMPTION: INFUSE's focus on growth and collaboration provides ample opportunities for professional development and career advancement.

🌍 Location & Work Environment

Office Type: INFUSE has offices in Boca Raton, FL, and London, UK, but this role is remote and can be performed from anywhere.

Office Location(s): 2385 NW Executive Center Drive, Suite 100, Boca Raton, FL 33431, US; Salisbury House, 29 Finsbury Circus, London, EC2M 5SQ, GB

Geographic Context:

• Remote work allows for flexibility and the ability to work from various locations.
• INFUSE's global presence provides opportunities to collaborate with teams and clients across different time zones and cultures.
• The company's offices are located in vibrant, multicultural cities with ample amenities and resources.

Work Schedule: Full-time (40 hours per week) with flexible scheduling to accommodate remote work and collaboration with global teams.

ASSUMPTION: INFUSE's remote work arrangement and global presence provide unique opportunities for flexibility, diversity, and collaboration.

💼 Interview & Application Insights

Typical Process:

• Initial resume screening by the HR team.
• Video interview with the hiring manager or interview team.
• Test or short project to assess skills and fit for the role.
• Final interview with the Sr. Director of Account Strategy and other key stakeholders.

Key Assessment Areas:

• Analytical skills and ability to track incremental revenue.
• Process improvement and automation skills.
• Collaboration and communication skills.
• Strategic thinking and problem-solving abilities.
• Alignment with INFUSE's company values and culture.

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Demonstrate your ability to drive growth and optimize processes in your previous roles.
• Showcase your analytical skills and provide examples of how you've identified trends and opportunities in data.
• Prepare for behavioral interview questions that focus on your problem-solving, collaboration, and communication skills.

ATS Keywords: Account Growth, Customer Success, Revenue Operations, Incremental Revenue, Process Optimization, Automation, Efficiency, Strategic Influence, Data Analysis, Training, Enablement, Collaboration, Communication, B2B Marketing, SaaS, CRM Tools

ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills, cultural fit, and potential impact on the team and the organization.

🛠️ Tools & Technologies

• CRM Tools: Salesforce, HubSpot
• Data Visualization Tools: Tableau, Power BI (optional)
• Marketing Automation Platforms: Marketo, Pardot (optional)
• Programming Languages: SQL (optional)

ASSUMPTION: Familiarity with these tools and technologies is preferred but not always required. INFUSE provides training and support to help employees develop the necessary skills.

👔 Cultural Fit Considerations

Company Values:

• Data-Driven: INFUSE emphasizes the importance of data-informed decision-making and continuous improvement.
• Collaborative: The company fosters a culture of teamwork and cross-functional collaboration.
• Innovative: INFUSE encourages creativity, problem-solving, and a growth mindset.

Work Style:

• Remote-Friendly: INFUSE offers flexible work arrangements and supports remote work.
• Results-Oriented: The company values outcomes and impact over hours worked.
• Dynamic: INFUSE operates in a fast-paced, ever-changing industry and encourages adaptability and resilience.

Self-Assessment Questions:

• Do you thrive in a data-driven environment and enjoy analyzing trends and patterns to identify growth opportunities?
• Are you comfortable working remotely and collaborating with global teams across different time zones?
• Do you possess a proactive, problem-solving mindset and a passion for process improvement and efficiency?

ASSUMPTION: INFUSE's company values and work style provide a dynamic, collaborative, and innovative environment that supports professional growth and success.

⚠️ Potential Challenges

• Managing remote teams and ensuring accountability for growth opportunities.
• Balancing the need for strategic influence with the need to maintain strong relationships with cross-functional teams.
• Keeping up with the fast-paced, ever-changing B2B marketing landscape and adapting to new tools, technologies, and trends.
• Managing work-life balance in a remote work environment.

ASSUMPTION: INFUSE's remote work arrangement and global presence may present unique challenges that require strong communication, collaboration, and adaptability skills.

📈 Similar Roles Comparison

• Unlike traditional Customer Success or Account Management roles, this position focuses more on driving growth and optimizing processes than day-to-day client management.
• This role requires a strong analytical skillset and a deep understanding of data-driven strategies and tools.
• Career progression in this role may lead to senior positions within the Customer Success or Revenue Operations teams, or potentially into strategic or leadership roles within the organization.

ASSUMPTION: This role offers unique opportunities for growth and impact within the Customer Success and Revenue Operations functions, as well as the broader organization.

📝 Sample Projects

• Developing and implementing a new process for tracking incremental revenue and identifying growth opportunities.
• Creating a comprehensive training program to enable the Customer Success team to excel in their roles and drive growth.
• Analyzing client data and market trends to refine the CS playbook and drive data-informed decision-making.

ASSUMPTION: These sample projects illustrate the types of initiatives the Account Growth Manager may undertake to drive growth, optimize processes, and enhance the team's overall performance.

❓ Key Questions to Ask During Interview

• How does INFUSE support the professional development and growth of its employees in this role?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does INFUSE measure the success of the Account Growth Manager, and what key performance indicators (KPIs) are used?
• What opportunities are there for collaboration and knowledge-sharing with other teams and departments within INFUSE?
• How does INFUSE foster a culture of innovation and continuous improvement, and what role does this role play in driving that culture?

ASSUMPTION: These interview questions are designed to provide insight into the role's priorities, expectations, and opportunities for growth and collaboration.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare for behavioral interview questions that focus on your problem-solving, collaboration, and communication skills.
• If selected for an interview, be prepared to discuss your approach to driving growth, optimizing processes, and working effectively with data.
• After submitting your application, you can expect to hear back from INFUSE within 7-10 business days. If you haven't heard back by then, please feel free to follow up.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.