π Core Information
πΉ Job Title: Account Growth Manager (Remote)
πΉ Company: INFUSE
πΉ Location: Remote
πΉ Job Type: Full-Time
πΉ Category: Marketing Services
πΉ Date Posted: May 6, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: Remote Solely
π Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes within the Customer Success team.
- Collaborating with various teams to identify growth opportunities and implement automation for efficiency.
- Leveraging client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
- Working closely with Sales, Marketing, and Operations to ensure alignment on growth strategies and seamless execution.
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration abilities to succeed.
π Key Responsibilities
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Track Incremental Growth: Produce reports and track trends regularly.
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Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities.
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Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows.
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Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth.
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Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs.
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Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
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Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
ASSUMPTION: This role involves a mix of strategic planning, data analysis, and team collaboration to drive account growth and improve efficiency.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field.
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- Proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
ASSUMPTION: Candidates with experience in B2B marketing or SaaS environments may have an advantage in understanding the nuances of this role.
π° Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for similar roles and experience levels)
Benefits:
- Competitive benefits package, including health, dental, and vision insurance.
- 401(k) plan with company match.
- Generous PTO and holiday schedule.
- Professional development opportunities and training.
Working Hours: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM ET, with flexibility for remote work.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
π Applicant Insights
π Company Context
Industry: INFUSE is a global B2B demand and revenue marketing performance company, specializing in B2B demand generation, content syndication, and account-based demand generation.
Company Size: INFUSE has 1,001-5,000 employees, providing a large, established environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010, with over a decade of experience in the B2B marketing industry.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles to drive qualified interest.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, and Palo Alto Networks.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's extensive experience and global presence provide a stable and innovative environment for employees.
π Role Analysis
Career Level: This role is suitable for professionals with 3-5 years of experience looking to grow their career in Customer Success, Account Management, or Revenue Operations.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and work closely with various teams, including Sales, Marketing, and Operations.
Work Arrangement: This is a remote, full-time position with flexible working hours and the opportunity to work from anywhere in the United States.
Growth Opportunities:
- Potential career progression into senior roles within the Customer Success or Account Management teams.
- Opportunities to work on high-impact projects and influence the company's growth strategy.
- Access to professional development opportunities and training to enhance skills and knowledge.
ASSUMPTION: This role offers a unique blend of strategic planning, data analysis, and team collaboration, providing ample opportunities for professional growth.
π Location & Work Environment
Office Type: Remote, with no physical office requirement.
Office Location(s): Not applicable for this remote position.
Geographic Context:
- The United States has a diverse range of cultures, climates, and time zones, allowing for a wide range of remote work experiences.
- Remote work offers flexibility and the opportunity to work from various locations, such as home offices, coffee shops, or co-working spaces.
- INFUSE's global presence provides opportunities for collaboration with team members and clients across different regions.
Work Schedule: Full-time, typically Monday - Friday, with flexible hours and the ability to work asynchronously with team members in different time zones.
ASSUMPTION: Remote work requires strong self-motivation, time management, and communication skills to succeed in this role.
πΌ Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team.
- Video interview with the hiring manager or interview team.
- Assessment or project to evaluate skills and fit for the role.
- Final interview with the Sr. Director of Account Strategy and potential team members.
- Offer extended to the successful candidate.
Key Assessment Areas:
- Analytical skills and problem-solving abilities.
- Process improvement mindset and attention to detail.
- Collaboration and communication skills, both written and verbal.
- Cultural fit and alignment with INFUSE's values and mission.
Application Tips:
- Highlight relevant experience and achievements in your resume, focusing on skills such as data analysis, process improvement, and team collaboration.
- Tailor your cover letter to demonstrate your understanding of the role and how your skills and experience make you a strong fit for the position.
- Prepare for interview questions related to your problem-solving approach, process improvement ideas, and examples of successful team collaboration.
ATS Keywords: Customer Success, Account Management, Revenue Operations, Incremental Revenue, Process Optimization, Automation, Efficiency, Strategic Influence, Training, Enablement, Collaboration, Data Insights
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills, cultural fit, and potential for success in the role, with a focus on data-driven decision-making and collaboration.
π οΈ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Reporting dashboards: Tableau, Power BI
- Marketing automation platforms: Marketo, Pardot
- Project management tools: Asana, Trello, Jira
ASSUMPTION: Familiarity with these tools is not required but may be beneficial for candidates looking to excel in this role.
π Cultural Fit Considerations
Company Values:
- Data-driven decision-making
- Collaboration and teamwork
- Continuous learning and improvement
- Customer-centric approach
- Integrity and accountability
Work Style:
- Self-motivated and results-driven
- Strong communication and collaboration skills
- Adaptable and open to feedback
- Proactive problem solver
- Data-focused and analytical mindset
Self-Assessment Questions:
- Do you thrive in a data-driven environment and enjoy analyzing trends to identify growth opportunities?
- Are you comfortable working remotely and managing your time effectively?
- Do you possess strong collaboration and communication skills, and are you able to influence others without direct authority?
- Are you passionate about process improvement and driving efficiency within teams?
ASSUMPTION: INFUSE values candidates who align with their data-driven, collaborative, and customer-centric culture, as well as those who possess strong problem-solving skills and a growth mindset.
β οΈ Potential Challenges
- Managing multiple priorities and projects simultaneously in a remote work environment.
- Adapting to a fast-paced, dynamic work environment with frequent changes and new initiatives.
- Collaborating effectively with team members across different time zones and cultures.
- Balancing strategic planning and data analysis with day-to-day tactical tasks and process improvement.
ASSUMPTION: These challenges can be overcome with strong time management, communication, and adaptability skills, as well as a willingness to learn and grow in the role.
π Similar Roles Comparison
- Compared to other Account Management roles, this position places a stronger emphasis on data analysis, process improvement, and strategic planning.
- In the B2B marketing industry, this role requires a unique blend of analytical skills, process improvement mindset, and strong collaboration abilities.
- Career progression in this role may lead to senior positions within the Customer Success or Account Management teams, or potentially into revenue operations or strategy-focused roles.
ASSUMPTION: This role offers a unique blend of skills and experiences that may differ from other similar positions in the industry.
π Sample Projects
- Developing and implementing a new process for tracking incremental revenue across the Customer Success team.
- Analyzing client data to identify trends and opportunities for growth, and presenting findings to the Sr. Director of Account Strategy and other stakeholders.
- Collaborating with the Sales and Marketing teams to optimize client expansion opportunities and ensure seamless execution of growth strategies.
ASSUMPTION: These projects are designed to showcase the candidate's ability to analyze data, identify trends, and drive strategic growth within the role.
β Key Questions to Ask During Interview
- Can you describe the current process for tracking incremental revenue, and how this role will improve it?
- How does this role collaborate with the Sales and Marketing teams to ensure alignment on growth strategies and client expansion opportunities?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE support the professional development and growth of its employees in this role?
- What is the typical work schedule for this remote, full-time position, and how does INFUSE ensure work-life balance for its employees?
ASSUMPTION: These questions are designed to provide insight into the role's day-to-day responsibilities, team dynamics, and growth opportunities.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, such as data analysis, process improvement, and team collaboration.
- Write a cover letter that demonstrates your understanding of the role and how your skills and experience make you a strong fit for the position.
- Prepare for interview questions related to your problem-solving approach, process improvement ideas, and examples of successful team collaboration.
- Follow up with INFUSE after submitting your application to express your interest and reiterate your qualifications for the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.