π Core Information
πΉ Job Title: Account Growth Manager (Remote)
πΉ Company: INFUSE
πΉ Location: Remote
πΉ Job Type: Full-time
πΉ Category: Marketing Services
πΉ Date Posted: May 6, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: Remote (Solely)
π Job Overview
Key aspects of this role include:
- Driving incremental revenue growth across client base
- Optimizing internal processes for efficiency
- Collaborating with cross-functional teams for strategic alignment
- Developing training programs to enhance team skills
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong communication to influence teams without direct authority.
π Key Responsibilities
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Track Incremental Growth: Produce reports and track trends regularly
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Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
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Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
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Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
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Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
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Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
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Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role involves a mix of data analysis, process improvement, and cross-functional collaboration to drive account growth and efficiency.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority, ensuring best practices are followed across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
- Background in demand generation or performance marketing
ASSUMPTION: Candidates with experience in B2B marketing or SaaS environments may have a better understanding of the industry and client needs.
π° Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for similar roles and experience levels)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Flexible work schedule
- Professional development opportunities
Working Hours: Full-time (40 hours per week) with flexible scheduling
ASSUMPTION: The salary range is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on skills, experience, and other factors.
π Applicant Insights
π Company Context
Industry: INFUSE operates in the marketing services industry, focusing on B2B demand generation and revenue marketing performance.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010, with over a decade of experience in the industry.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart in the marketing services industry.
π Role Analysis
Career Level: Mid-level, with opportunities for growth and career advancement
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and may have indirect influence over cross-functional teams
Work Arrangement: Remote (Solely), with flexible scheduling and unlimited PTO
Growth Opportunities:
- Potential career progression into senior or management roles within the Customer Success or Account Management teams
- Opportunities to develop skills in data analysis, process improvement, and cross-functional collaboration
- Chance to influence the company's growth strategies and contribute to its success
ASSUMPTION: This role offers growth opportunities through skill development, career progression, and the chance to influence the company's strategies.
π Location & Work Environment
Office Type: Remote, with no physical office requirement
Office Location(s): Remote (Global)
Geographic Context:
- INFUSE has offices in Boca Raton, FL, and London, UK, but this role can be performed remotely from anywhere in the world.
- The company works with clients globally, providing exposure to diverse markets and industries.
- Remote work allows for a flexible work-life balance and the opportunity to work from various locations.
Work Schedule: Full-time (40 hours per week) with flexible scheduling and unlimited PTO
ASSUMPTION: The remote work environment offers flexibility and the opportunity to work from various locations, but may require self-motivation and time management skills.
πΌ Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team
- Video interview with the hiring manager or interview team
- Skills assessment or project, depending on the role
- Final interview with the Sr. Director of Account Strategy
- Decision and offer
Key Assessment Areas:
- Analytical skills and problem-solving abilities
- Process improvement mindset and attention to detail
- Communication and collaboration skills
- Influence without direct authority
- Alignment with INFUSE's company values and culture
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations, with a focus on driving growth and efficiency
- Demonstrate strong analytical skills and process improvement mindset through examples from previous roles
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral interview questions that assess your problem-solving, communication, and collaboration skills
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Process Improvement, Data Insights, Training, Automation, Efficiency, Strategic Influence, Growth Opportunities
ASSUMPTION: INFUSE's hiring process focuses on assessing candidates' skills, experiences, and cultural fit through a combination of interviews, skills assessments, and projects.
π οΈ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Reporting dashboards: Tableau, Power BI
- Marketing automation platforms: Marketo, Pardot
- Data visualization tools: Excel, Google Sheets
ASSUMPTION: Familiarity with these tools is preferred but not required. INFUSE may provide training or onboarding to help new hires develop the necessary skills.
π Cultural Fit Considerations
Company Values:
- Data-driven: INFUSE emphasizes data-driven decision-making and continuous improvement
- Collaborative: The company fosters a collaborative work environment, encouraging teamwork and cross-functional collaboration
- Innovative: INFUSE values creativity, innovation, and a willingness to challenge the status quo
Work Style:
- Self-motivated: Remote work requires self-motivation and time management skills
- Adaptable: INFUSE's global client base and diverse markets may require adaptability and cultural sensitivity
- Problem-solving: A strong problem-solving mindset is essential for driving growth and efficiency in this role
Self-Assessment Questions:
- Do you have a proven track record of driving growth and efficiency in a Customer Success or Account Management role?
- Are you comfortable working remotely and managing your time effectively?
- Do you possess strong analytical skills and a process improvement mindset?
- Can you influence teams without direct authority and collaborate effectively with cross-functional teams?
ASSUMPTION: INFUSE values candidates who align with its data-driven, collaborative, and innovative culture, as well as those who possess strong self-motivation, adaptability, and problem-solving skills.
β οΈ Potential Challenges
- Managing remote work and maintaining productivity without direct supervision
- Balancing multiple priorities and projects simultaneously
- Adapting to a fast-paced, dynamic work environment
- Developing and implementing new processes and tools to enhance efficiency
ASSUMPTION: These challenges can be overcome with strong self-motivation, time management skills, and a proactive, problem-solving mindset.
π Similar Roles Comparison
- Compared to other Customer Success or Account Management roles, this position places a stronger emphasis on data analysis, process improvement, and strategic influence
- INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart from other marketing services companies
- Career progression in this role may lead to senior or management positions within the Customer Success or Account Management teams
ASSUMPTION: This role offers unique opportunities for growth and career advancement within INFUSE's Customer Success and Account Management teams.
π Sample Projects
- Developing and implementing a new process for tracking incremental revenue growth
- Analyzing client data to identify trends and opportunities for expansion
- Creating a training program to enhance the skills of the Customer Success team
ASSUMPTION: These sample projects illustrate the mix of data analysis, process improvement, and cross-functional collaboration required for success in this role.
β Key Questions to Ask During Interview
- How does INFUSE support the professional development and growth of its employees?
- What are the biggest challenges facing the Customer Success team, and how can this role help address them?
- How does INFUSE foster a collaborative work environment, and what tools or processes are in place to facilitate cross-functional teamwork?
- What opportunities exist for career progression within the Customer Success or Account Management teams?
- How does INFUSE measure the success of its Customer Success team, and what key performance indicators (KPIs) are tracked?
ASSUMPTION: These questions demonstrate a strong interest in INFUSE's company culture, team dynamics, and career growth opportunities.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in Customer Success, Account Management, or Revenue Operations, with a focus on driving growth and efficiency
- Prepare for behavioral interview questions that assess your problem-solving, communication, and collaboration skills
- Follow up with INFUSE one week after submitting your application to confirm receipt and express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.