📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE North America
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving growth and efficiency within the Customer Success (CS) team
- Tracking and optimizing incremental revenue across client accounts
- Collaborating with cross-functional teams to align on growth strategies
- Implementing automation and process improvements to streamline workflows
- Developing and delivering training programs to enhance CS team capabilities
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration abilities to succeed.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role involves a mix of strategic planning, data analysis, and team collaboration to drive account growth and improve processes.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority, ensuring best practices are followed across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
- Knowledge of SQL or other database query languages
ASSUMPTION: Candidates with experience in B2B marketing or SaaS environments will have a better understanding of the industry and client needs.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level roles in B2B marketing and SaaS)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO and flexible work arrangements
- Professional development opportunities
- Competitive compensation and bonus structure
Working Hours: Full-time (40 hours per week) with flexible scheduling
ASSUMPTION: The salary range is estimated based on industry standards for mid-level roles in B2B marketing and SaaS. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE is a global B2B demand and revenue marketing performance company, specializing in B2B demand generation, content syndication, and account-based demand generation.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010 and has since grown into a global leader in B2B demand generation.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by first-party buying groups, deep intent signals, and exclusive competitor and market intelligence insights.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, and Palo Alto Networks.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's extensive experience and global presence provide a stable and innovative environment for employees.
📊 Role Analysis
Career Level: Mid-Level (2-5 years of experience)
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and may have indirect influence over other CS team members.
Work Arrangement: Remote (Solely) with flexible scheduling and unlimited PTO.
Growth Opportunities:
- Potential career progression into senior roles within the CS team or other departments.
- Opportunities to influence strategy and be a key driver of account growth and efficiency.
- Chance to work alongside a passionate, driven team focused on customer success and measurable impact.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a substantial impact on the company's success.
🌍 Location & Work Environment
Office Type: Remote (No physical office required)
Office Location(s): Remote work from anywhere in the United States
Geographic Context:
- Remote work allows for a flexible work-life balance and the ability to work from anywhere in the United States.
- The United States has a diverse range of cultures, time zones, and work environments, providing a rich and varied experience for remote workers.
- INFUSE has a strong presence in the United States, with offices in Boca Raton, FL, and London, UK.
Work Schedule: Full-time (40 hours per week) with flexible scheduling and unlimited PTO.
ASSUMPTION: Remote work offers unique benefits and challenges, requiring strong self-motivation, time management, and communication skills.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team.
- Phone or video interview with the hiring manager to discuss qualifications and fit.
- Skills assessment or case study to evaluate problem-solving and analytical abilities.
- Final interview with key stakeholders to discuss cultural fit and next steps.
Key Assessment Areas:
- Analytical skills and ability to track incremental revenue.
- Process improvement mindset and ability to optimize internal processes.
- Collaboration and communication skills, with a focus on influencing without direct authority.
- Problem-solving abilities and passion for efficiency and growth.
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Demonstrate your understanding of B2B marketing, SaaS, or agency environments and how your experience aligns with the job requirements.
- Showcase your ability to analyze data, identify trends, and make data-driven decisions in your application materials.
ATS Keywords: Incremental Revenue, Account Growth, Customer Success, Process Optimization, Automation, Collaboration, Data Analysis, Strategic Influence, Training, Enablement
ASSUMPTION: INFUSE's hiring process is designed to evaluate candidates' skills, cultural fit, and potential impact on the company's success.
🛠️ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Data visualization tools: Tableau, Power BI (preferred)
- Marketing automation platforms: Marketo, Pardot (preferred)
- Database query languages: SQL (preferred)
ASSUMPTION: Familiarity with these tools and technologies is preferred but not required. INFUSE provides training and support to help employees develop the necessary skills.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: INFUSE prioritizes customer success and focuses on delivering measurable impact.
- Innovative: The company encourages creativity, continuous learning, and a growth mindset.
- Collaborative: INFUSE fosters a team-oriented environment that values open communication and collaboration.
Work Style:
- Data-driven: INFUSE relies on data and analytics to inform decision-making and drive growth.
- Proactive: The company values employees who take initiative, identify problems, and propose solutions.
- Adaptable: INFUSE operates in a dynamic environment and requires employees who can adapt to change and learn new skills quickly.
Self-Assessment Questions:
- Do you have a proven track record of driving growth and improving processes in a B2B marketing or SaaS environment?
- Are you comfortable working remotely and managing your time effectively in a flexible work arrangement?
- Do you thrive in a collaborative environment and enjoy working with cross-functional teams to achieve common goals?
ASSUMPTION: INFUSE values employees who align with their company values and work style, as this fosters a positive and productive work environment.
⚠️ Potential Challenges
- Managing remote work and maintaining productivity in a flexible work arrangement.
- Balancing the need for strategic planning with the day-to-day demands of tracking and optimizing incremental revenue.
- Collaborating effectively with cross-functional teams, including Sales, Marketing, and Operations, to align on growth strategies.
- Adapting to a dynamic work environment and learning new tools and technologies as needed.
ASSUMPTION: These challenges can be overcome with strong self-motivation, effective communication, and a willingness to learn and adapt.
📈 Similar Roles Comparison
- Compared to other Customer Success roles, this position places a greater emphasis on data analysis, process improvement, and strategic influence.
- In the B2B marketing industry, this role requires a unique blend of analytical skills, process improvement mindset, and strong collaboration abilities.
- Career progression in this role may lead to senior positions within the CS team or other departments, depending on the candidate's skills and interests.
ASSUMPTION: This role offers a unique opportunity to drive growth and improve processes within the CS team, with potential for significant impact on the company's success.
📝 Sample Projects
- Developing and implementing a new process for tracking and optimizing incremental revenue across client accounts.
- Collaborating with the CS team to identify and address process inefficiencies, leading to improved workflows and increased productivity.
- Analyzing client data and market trends to refine the CS playbook for revenue growth and improved client outcomes.
ASSUMPTION: These sample projects illustrate the strategic, analytical, and collaborative nature of the Account Growth Manager role.
❓ Key Questions to Ask During Interview
- Can you describe the current process for tracking and optimizing incremental revenue, and how this role would improve it?
- How does this role collaborate with other teams, such as Sales, Marketing, and Operations, to ensure alignment on growth strategies?
- What opportunities are there for professional development and career growth within the CS team or other departments?
- How does INFUSE support remote workers and ensure a positive work-life balance?
- Can you provide an example of a time when INFUSE adapted to a significant change in the market or industry, and how this role would contribute to that process?
ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and their ability to contribute to INFUSE's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare for the interview by researching INFUSE's company values, work style, and the specific challenges and opportunities presented by this role.
- Follow up with INFUSE after submitting your application to express your interest and reiterate your qualifications.
- If selected for an interview, be prepared to discuss your approach to data analysis, process improvement, and strategic influence in a B2B marketing or SaaS environment.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
