📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote (United States)
🔹 Job Type: Full-time
🔹 Category: Marketing & Sales
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes within the Customer Success team.
- Collaborating with various teams to identify growth opportunities and implement efficient tracking systems.
- Leveraging data and insights to refine the CS playbook for revenue growth.
- Working closely with Sales, Marketing, and Operations to ensure alignment on growth strategies.
ASSUMPTION: This role requires a proactive, problem-solving mindset with a strong focus on data-driven decision making and process improvement.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly to identify opportunities for account growth.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities and streamline workflows.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and improve overall efficiency.
✅ Strategic Influence: Continuously evaluate and enhance how the team tracks, measures, and forecasts account growth.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs that drive best practices across the team.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
ASSUMPTION: This role requires strong analytical skills and the ability to influence without direct authority to ensure best practices are followed across teams.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field.
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- Proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
ASSUMPTION: Candidates with experience in a similar role or industry will have a strong advantage in this position.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on experience and location. This range is an estimate and may vary based on the candidate's qualifications and INFUSE's compensation structure.)
Benefits:
- Competitive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Generous paid time off (PTO) policy.
- Flexible work arrangements and remote work options.
- Professional development opportunities and training programs.
Working Hours: Full-time (40 hours per week) with flexible scheduling to accommodate different time zones.
ASSUMPTION: INFUSE offers competitive compensation and benefits packages to attract and retain top talent in the industry.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the B2B marketing services industry, focusing on demand generation, account-based marketing, and intent-driven marketing.
Company Size: INFUSE is a mid-sized company with 1,001-5,000 employees, providing a dynamic and collaborative work environment.
Founded: INFUSE was founded in 2010 and has since grown into a global leader in B2B demand and revenue marketing performance.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by first-party buying groups, deep intent signals, and exclusive competitor and market intelligence insights.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, and Palo Alto Networks.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart in the B2B marketing services industry.
📊 Role Analysis
Career Level: This role is suited for mid-level professionals with 2-5 years of experience in Customer Success, Account Management, or Revenue Operations.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and work closely with the Customer Success team, Sales, Marketing, and Operations.
Work Arrangement: This role is remote and can be performed from anywhere in the United States.
Growth Opportunities:
- Progression to a senior or management role within the Customer Success team.
- Expanding into other areas of the business, such as Sales or Marketing.
- Developing expertise in account growth strategies and becoming a thought leader within INFUSE.
ASSUMPTION: INFUSE offers growth opportunities for employees who demonstrate strong performance and a commitment to the company's mission.
🌍 Location & Work Environment
Office Type: INFUSE has offices in Boca Raton, FL, and London, UK, but this role is remote and can be performed from anywhere in the United States.
Office Location(s): 2385 NW Executive Center Drive, Suite 100, Boca Raton, FL 33431, US; Salisbury House, 29 Finsbury Circus, London, EC2M 5SQ, GB
Geographic Context:
- The United States is the primary market for INFUSE, with a strong focus on the East Coast and major tech hubs.
- The company's global presence allows for collaboration with international teams and clients.
- The remote work arrangement enables employees to work from various locations within the United States.
Work Schedule: Full-time (40 hours per week) with flexible scheduling to accommodate different time zones and client needs.
ASSUMPTION: INFUSE's remote work arrangement allows for a better work-life balance and the ability to attract top talent from across the United States.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team.
- Video interview with the hiring manager or interview team.
- Skills assessment or project to evaluate the candidate's abilities.
- Final interview with the Sr. Director of Account Strategy and other key stakeholders.
- Offer extension and onboarding for the successful candidate.
Key Assessment Areas:
- Analytical skills and data-driven decision-making.
- Process improvement and efficiency enhancement.
- Collaboration and communication skills.
- Problem-solving and strategic thinking.
- Alignment with INFUSE's company values and culture.
Application Tips:
- Highlight relevant experience and achievements in Customer Success, Account Management, or Revenue Operations.
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications.
- Prepare for the interview by researching INFUSE's company culture, values, and recent projects.
- Be ready to discuss your approach to process improvement, data analysis, and strategic planning.
ATS Keywords: Customer Success, Account Management, Revenue Operations, Data Analysis, CRM Tools, Process Improvement, Collaboration, Communication, Incremental Revenue, Account Growth
ASSUMPTION: INFUSE's hiring process is designed to evaluate candidates' skills, cultural fit, and potential for growth within the company.
🛠️ Tools & Technologies
- CRM: Salesforce, HubSpot
- Reporting Dashboards: Tableau, Power BI
- Marketing Automation: Marketo, Pardot
- Project Management: Asana, Jira
ASSUMPTION: INFUSE uses industry-standard tools and technologies to streamline workflows and improve overall efficiency.
👔 Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
- Customer-centric approach
- Integrity and accountability
Work Style:
- Results-oriented and goal-driven
- Proactive and self-motivated
- Strong problem-solving skills
- Excellent communication and collaboration skills
- Ability to work independently and in a remote setting
Self-Assessment Questions:
- How do you approach identifying and capitalizing on growth opportunities within an account?
- Can you describe a time when you optimized a process to improve efficiency and drive results?
- How do you ensure that you are effectively collaborating with cross-functional teams to achieve common goals?
ASSUMPTION: INFUSE values candidates who align with their company values and demonstrate a strong work ethic and commitment to continuous learning.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a remote work environment.
- Adapting to INFUSE's unique company culture and processes.
- Balancing the need for data-driven decision making with the need for quick execution.
- Ensuring consistent communication and collaboration with remote team members.
ASSUMPTION: INFUSE's remote work arrangement and fast-paced environment may present unique challenges for some candidates.
📈 Similar Roles Comparison
- Compared to other Account Growth Manager roles, this position places a stronger emphasis on data analysis and process improvement.
- INFUSE's focus on B2B marketing services differentiates it from companies specializing in other areas of marketing or sales.
- This role offers growth opportunities in account growth strategies and thought leadership within INFUSE.
ASSUMPTION: INFUSE's Account Growth Manager role is unique in its focus on data-driven decision making and process improvement within the Customer Success team.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue across the Customer Success team.
- Analyzing market trends and client data to identify new growth opportunities for INFUSE's clients.
- Collaborating with the Sales and Marketing teams to create targeted campaigns that drive account growth.
ASSUMPTION: INFUSE's Account Growth Manager role involves a mix of strategic planning, data analysis, and cross-functional collaboration to drive account growth and improve overall efficiency.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Customer Success department?
- How does INFUSE support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days?
- How does INFUSE measure the success of its Account Growth Managers?
- What are the most challenging aspects of working in a remote, distributed team environment?
ASSUMPTION: INFUSE values candidates who ask thoughtful questions and demonstrate a genuine interest in the company and the role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for the interview by researching INFUSE's company culture, values, and recent projects.
- Be ready to discuss your approach to process improvement, data analysis, and strategic planning.
- Follow up with the INFUSE HR team one week after submitting your application to confirm receipt and inquire about next steps.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
