📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote (United States)
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Proactively driving incremental revenue and optimizing internal processes
- Collaborating with cross-functional teams to identify and capitalize on growth opportunities
- Automating and streamlining workflows to improve efficiency
- Influencing and enhancing the CS playbook for revenue growth
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration skills to succeed.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: The role may evolve over time as the company grows and the team's needs change.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority, ensuring best practices are followed across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (Tableau, Power BI, etc.)
- Familiarity with marketing automation platforms (Marketo, Pardot, etc.)
- Background in B2B marketing or demand generation
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the nature of the company's business and the location of the headquarters.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level marketing roles in the United States)
Benefits:
- Competitive benefits package
- Opportunity to work with a passionate, driven team focused on customer success and measurable impact
- Chance to influence strategy and be a key driver of account growth and efficiency
Working Hours: Full-time (40 hours per week) with flexible hours and a remote work arrangement
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. The actual salary may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the B2B demand and revenue marketing performance sector, working with industry-leading brands to drive qualified interest and optimize lead-to-revenue performance.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2008 and has since grown into a global company with offices in the United States and the United Kingdom.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles
- INFUSE offers omnichannel outreach and exclusive marketing programs to identify and engage prospective buying groups throughout their journey
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's global presence and extensive client base provide ample opportunities for professional growth and development.
📊 Role Analysis
Career Level: This role is suitable for mid-level professionals with 2-5 years of experience in Customer Success, Account Management, or Revenue Operations.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and collaborate with various teams, including Sales, Marketing, and Operations.
Work Arrangement: This is a remote, full-time position with flexible hours and the opportunity to work from anywhere in the United States.
Growth Opportunities:
- Potential career progression into senior roles within the Customer Success or Account Management teams
- Opportunities to work on high-impact projects and influence the company's growth strategy
- Chance to develop skills in data analysis, process improvement, and strategic planning
ASSUMPTION: INFUSE's fast-growing nature and focus on customer success present numerous opportunities for career advancement and professional development.
🌍 Location & Work Environment
Office Type: Remote (No physical office required)
Office Location(s): Not applicable (Remote position)
Geographic Context:
- The United States has a diverse range of time zones, allowing for flexible scheduling and collaboration with team members across the country
- The remote work arrangement provides the opportunity to work from various locations within the United States
- The United States offers a wide range of professional networking opportunities and industry events
Work Schedule: Full-time (40 hours per week) with flexible hours and the ability to work remotely
ASSUMPTION: The remote work arrangement may require self-motivation, time management skills, and the ability to work independently.
💼 Interview & Application Insights
Typical Process:
- Application review and initial screening
- Video interview with the hiring manager
- Test or short project to assess skills and fit
- Final interview with the interview team
- Offer and onboarding
Key Assessment Areas:
- Analytical skills and ability to track incremental revenue
- Process improvement mindset and ability to optimize internal processes
- Collaboration and communication skills
- Problem-solving and strategic thinking
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations
- Demonstrate strong analytical skills and ability to track trends in your resume and cover letter
- Showcase your problem-solving mindset and process improvement initiatives in previous roles
- Tailor your application to emphasize your ability to collaborate and drive impact across teams
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Process Improvement, Collaboration, Communication, Data Insights, Strategic Influence, Team Accountability
ASSUMPTION: INFUSE's hiring process is designed to evaluate candidates' skills and fit for the role, with a focus on human interaction and assessment.
🛠️ Tools & Technologies
- CRM tools (Salesforce, HubSpot, etc.)
- Data visualization tools (Tableau, Power BI, etc.)
- Marketing automation platforms (Marketo, Pardot, etc.)
- Project management tools (Asana, Trello, etc.)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company's tech stack and the candidate's expertise.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
Work Style:
- Proactive and problem-solving mindset
- Strong communication and collaboration skills
- Ability to work independently and manage time effectively in a remote setting
Self-Assessment Questions:
- Do you have a proven track record of driving growth and optimizing processes in a Customer Success or Account Management role?
- Are you comfortable working remotely and managing your time effectively in a virtual environment?
- Do you possess strong analytical skills and enjoy working with data to identify trends and opportunities?
ASSUMPTION: INFUSE values candidates who are passionate about driving growth, efficient, and collaborative, with a strong focus on customer success.
⚠️ Potential Challenges
- Managing multiple priorities and projects simultaneously in a fast-paced, growing company
- Adapting to changes in the company's growth strategy and team structure
- Balancing the need for data-driven decision making with the ability to act quickly and decisively
- Ensuring effective communication and collaboration with remote team members across different time zones
ASSUMPTION: INFUSE's fast-growing nature and remote work environment may present unique challenges that require adaptability and strong communication skills.
📈 Similar Roles Comparison
- Compared to other Customer Success or Account Management roles, this position places a greater emphasis on data analysis, process improvement, and strategic influence
- INFUSE's global presence and extensive client base provide unique opportunities for professional growth and development
- This role offers the chance to work with a passionate, driven team focused on customer success and measurable impact
ASSUMPTION: INFUSE's unique business model and focus on data-driven demand generation set this role apart from similar positions in the industry.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue across the client base
- Analyzing market trends and internal feedback to refine the CS playbook for revenue growth
- Collaborating with the Sr. Director of Account Strategy to create and deliver training programs for the CS team
ASSUMPTION: The specific projects and initiatives for this role may vary depending on the company's priorities and the candidate's expertise.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits into the broader organization?
- How does INFUSE support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE measure the success of its Customer Success team, and how will my performance be evaluated?
- What are the most challenging aspects of working in a remote, fast-growing company like INFUSE?
ASSUMPTION: INFUSE values candidates who are proactive, curious, and engaged in understanding the company's culture and growth strategy.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant experience in Customer Success, Account Management, or Revenue Operations
- Write a cover letter emphasizing your analytical skills, process improvement mindset, and collaboration skills
- Prepare for the video interview by researching INFUSE's business model and unique value proposition
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
