📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Marketing & Sales
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes within the Customer Success team.
- Collaborating with cross-functional teams to identify growth opportunities and implement efficient tracking systems.
- Leveraging data and insights to refine the CS playbook for revenue growth.
- Influencing strategy and being a key driver of account growth and efficiency.
ASSUMPTION: This role requires a balance of analytical, collaborative, and strategic skills to succeed. The ideal candidate will be comfortable working with data, communicating effectively with various teams, and driving growth initiatives.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly to identify growth opportunities.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities and ensure best practices are followed.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows, improving overall efficiency.
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth to maximize revenue.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs that upskill the team and drive consistent performance.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations teams to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook and drive data-driven decision-making.
ASSUMPTION: The responsibilities listed above are subject to change based on business needs and may evolve over time. The ideal candidate will be adaptable and eager to take on new challenges as they arise.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Proven experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- Proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
- Background in B2B marketing, demand generation, or sales.
ASSUMPTION: While the required skills are essential for success in this role, the preferred skills listed above would be considered a plus and may provide a competitive edge for candidates.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (based on industry standards for a mid-level marketing role in the United States).
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with a passionate, driven team focused on customer success and measurable impact.
- Fast-growing, innovative company that's shaping the future of ABM and demand generation.
Working Hours: Full-time (40 hours per week) with flexible scheduling and a remote work arrangement.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience, skills, and negotiation.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the marketing services industry, focusing on B2B demand generation, B2B lead generation, and account-based demand generation.
Company Size: INFUSE has 1,001-5,000 employees, providing a large-scale environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2008 and has since grown into a global company with offices in the United States and the United Kingdom.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles to drive qualified interest.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's extensive experience and global presence provide a strong foundation for applicants to build their careers and gain valuable industry insights.
📊 Role Analysis
Career Level: Mid-Level (2-5 years of experience)
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and may have indirect influence over other team members.
Work Arrangement: Remote (Solely) with flexible scheduling and the opportunity to work from anywhere in the United States.
Growth Opportunities:
- Potential advancement to a senior or management role within the Customer Success team or related departments.
- Expansion of responsibilities based on performance and business needs.
- Opportunities to work on high-impact projects and collaborate with cross-functional teams.
ASSUMPTION: The mid-level nature of this role provides ample opportunities for growth and development within INFUSE's organization.
🌍 Location & Work Environment
Office Type: Remote (Solely)
Office Location(s): United States (Remote)
Geographic Context:
- The United States offers a diverse range of work environments, from bustling cities to quiet suburbs, allowing applicants to choose a setting that suits their preferences.
- Remote work provides flexibility and the opportunity to work from various locations within the United States.
- Applicants should consider their preferred work environment and time zones when applying for this remote position.
Work Schedule: Full-time (40 hours per week) with flexible scheduling and the ability to work asynchronously with team members in different time zones.
ASSUMPTION: The remote work arrangement offers applicants the flexibility to balance their personal and professional lives while working with a global team.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the recruitment team.
- Video interview with the hiring manager or interview team.
- Assessment or project to evaluate the candidate's skills and fit for the role.
- Final interview with the Sr. Director of Account Strategy or other senior team members.
- Offer and onboarding for successful candidates.
Key Assessment Areas:
- Analytical skills and ability to track incremental revenue.
- Communication and collaboration skills with various teams.
- Problem-solving mindset and passion for process improvement.
- Alignment with INFUSE's company values and culture.
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Include specific examples of your analytical skills, process improvement initiatives, and collaboration successes.
- Demonstrate your understanding of the role and INFUSE's company mission in your application materials.
ATS Keywords: Incremental Revenue, Account Growth, Customer Success, CRM Tools, Data Analysis, Process Optimization, Strategic Influence, Training, Collaboration, Marketing, Sales, Efficiency
ASSUMPTION: INFUSE's hiring process is designed to evaluate candidates' skills, cultural fit, and alignment with the company's mission. Applicants should be prepared to demonstrate their qualifications and enthusiasm for the role throughout the interview process.
🛠️ Tools & Technologies
- CRM Tools (Salesforce, HubSpot)
- Data Visualization Tools (Tableau, Power BI)
- Marketing Automation Platforms (Marketo, Pardot)
- Project Management Tools (Asana, Trello)
- Communication & Collaboration Tools (Slack, Microsoft Teams)
ASSUMPTION: Familiarity with the tools listed above is preferred but not required. INFUSE provides training and support to help new employees become proficient in the company's tech stack.
👔 Cultural Fit Considerations
Company Values:
- Customer Success
- Data-Driven Decision Making
- Collaboration & Teamwork
- Continuous Learning & Improvement
- Innovation & Creativity
Work Style:
- Data-focused and analytical
- Collaborative and communicative
- Proactive and problem-solving
- Strategic and forward-thinking
- Adaptable and open to change
Self-Assessment Questions:
- Do you have a proven track record of driving growth and optimizing processes in a similar role?
- Are you comfortable working with data and using it to inform decision-making?
- Can you effectively collaborate with cross-functional teams and influence others without direct authority?
- Do you thrive in a fast-paced, innovative environment and embrace change?
ASSUMPTION: INFUSE values candidates who align with their company values and work style. Applicants should carefully consider their fit with the company culture before applying.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced, remote work environment.
- Collaborating effectively with team members across different time zones and backgrounds.
- Adapting to changes in business needs and priorities as the company grows and evolves.
- Balancing the need for data-driven decision-making with the need for quick action and innovation.
ASSUMPTION: The potential challenges listed above are common to many mid-level marketing roles and can be overcome with strong communication, time management, and adaptability skills.
📈 Similar Roles Comparison
- This role is similar to an Account Manager or Revenue Operations role in a B2B marketing or SaaS company but focuses more on driving growth and optimizing processes within the Customer Success team.
- Unlike other roles, this position requires a strong balance of analytical, collaborative, and strategic skills to succeed.
- Career progression in this role may lead to senior or management positions within the Customer Success team or related departments.
ASSUMPTION: Applicants should consider their career goals and preferences when comparing this role to similar positions in the industry.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue across the Customer Success team.
- Collaborating with the Sales and Marketing teams to identify and execute on client expansion opportunities.
- Analyzing client data and market trends to refine the CS playbook and drive revenue growth.
ASSUMPTION: The sample projects listed above are intended to illustrate the types of initiatives the ideal candidate might work on in this role. Actual projects may vary based on business needs and priorities.
❓ Key Questions to Ask During Interview
- Can you describe a time when you identified and capitalized on a growth opportunity in a similar role?
- How do you ensure effective collaboration and communication with cross-functional teams in a remote work environment?
- Can you provide an example of a time when you used data to drive a strategic decision and achieve significant results?
- How do you prioritize and manage multiple projects and deadlines in a fast-paced environment?
- What steps do you take to ensure the continuous improvement of processes and workflows within your team?
ASSUMPTION: The key questions listed above are designed to help applicants assess their fit with the role and INFUSE's company culture. Applicants should feel free to ask additional questions tailored to their specific interests and concerns.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link.
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
- Prepare for the video interview by practicing your responses to common interview questions and researching INFUSE's company mission and values.
- If selected for an assessment or project, allocate sufficient time to complete the task thoroughly and demonstrate your skills and qualifications.
- Follow up with the hiring manager or recruitment team one week after your final interview to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
